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Metro Ford of OKC
Oklahoma City, OK
2,627 Reviews
Metro Ford of OKC is the best place to buy or lease your next new or used Ford vehicle. We are your performance headquarters. Whether you are looking for a car, truck or SUV, Metro Ford of OKC offers the largest selection, the most competitive prices and the best team of experts to help you make the right decision. So come in and check out our selection of new and used inventory.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 8:00 PM
Saturday 8:30 AM - 8:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 2,627 reviews
September 17, 2020
After the purchase, several small things needed attention. After many attempts to get Lucore to help, which he just told me what I wanted to hear, nothing has been done! Can’t get return calls. attention. After many attempts to get Lucore to help, which he just told me what I wanted to hear, nothing has been done! Can’t get return calls. Been there twice to get my door panels fixed now nobody seems to know anything about it. Frustrating! Hard to recommend thus dealership. More
by CONNIE53
Verified CustomerEmployees Worked With
David Blakeney, Angela Dealand, Michael Wilkerson, Erron Lacour
September 16, 2020
Everyone was very kind and very willing to help and work with me will definitely come back in the future for any car needs I may have with me will definitely come back in the future for any car needs I may have More
by noahlangley1997
Employees Worked With
September 16, 2020
The Metro Ford dealership sold me a 2017 Ford F250 that had been deleted without any disclosure. I have left 10 voice messages over two months for Matt Randall without a returned call. The salesman tried had been deleted without any disclosure. I have left 10 voice messages over two months for Matt Randall without a returned call. The salesman tried to get Matt Randall to take some course of action to no avail. The customer service is terrible and no one wants to take responsibility nor do anything about any issues. They tried to sell me an extended warranty on the truck that is not even covered under warranty because it has been deleted, which I did not realize at the time they were trying to sell me the extended warranty. All businesses have issues, but the good ones address the problem and don't run and hide in a corner hoping the problem goes away. More
by dougd
Employees Worked With
September 15, 2020
Johnny is a great salesman and we received great service. He was very knowledgeable, courteous and professional. Will definitely refer Metro Ford to our friends. He was very knowledgeable, courteous and professional. Will definitely refer Metro Ford to our friends. More
by Dan
Employees Worked With
Johnny Mahsetky
September 15, 2020
Great customer service! Lee spent all day making sure I picked out the perfect vehicle for me! He made sure I was happy with my purchase before I left. picked out the perfect vehicle for me! He made sure I was happy with my purchase before I left. More
by bgscatch
Employees Worked With
Lee Lagan
September 13, 2020
Johnny was knowledgeable and helpful throughout the car buying process and took his time to show me all the car features before making a decision. buying process and took his time to show me all the car features before making a decision. More
by Bobbie M
Employees Worked With
Other Employees :
Tanyanita Washington, Johnny Mahsetky
September 13, 2020
Salesman was greatEnjoyed my buying experience, until I Salesman was great Enjoyed my buying experience, until I got home. Felt I was taking !!. Warranties was added, without telling me I was paying. I ne Salesman was great Enjoyed my buying experience, until I got home. Felt I was taking !!. Warranties was added, without telling me I was paying. I never was told what payment would be before warranties. I had told them keep it closer to 400 a month then it was acted like warranties were added by using ford friends of family, then I look at contract when I got home and almost six thousand had been included, Smh. I do wish when signing he would have pointed that out. A customer is rush through signing, never will I ever let this happen again. More
by BAC4FUN29
Employees Worked With
Charles Waddle, Gabriel Tucker, Tanyanita Washington
September 11, 2020
Straight upfront and they will work with you to make a deal. Really happy with the out come and the owner of a new truck. deal. Really happy with the out come and the owner of a new truck. More
by JHAZLET3
September 11, 2020
I actually enjoyed my visit to Metro Ford! They let me look at whatever vehicle I wanted to and then searched for a vehicle that fit my needs after that. They worked with me to get the pricing that I was look at whatever vehicle I wanted to and then searched for a vehicle that fit my needs after that. They worked with me to get the pricing that I was looking for, and then they set up everything I needed on the vehicle afterwords. They set up the Ford Connect app, filled the fuel up and detailed the car. Excellent service and very solid customer service! More
by a_mccrary
September 11, 2020
Came with Royal Treatment plan to change my oil. Supposed to have tires rotated as well, topped off fluids. Besides oil changes nothing else was done (receipt says that they did). Asked via email several tim to have tires rotated as well, topped off fluids. Besides oil changes nothing else was done (receipt says that they did). Asked via email several times for explanation and here I'm 2 weeks later still with no answer. Also, lots of employees walked around inside with no masks during mask mandate so didn't feel safe in the waiting room for 2 hours waiting for an oil change. They claimed that it takes so long since they didn't have the filter to my Nissan - but I did make appointment online 2 days earlier so they had all car info. Whole experience very disappointing... More
by TOMASZZIEBA
Employees Worked With
