
Metro Ford of OKC
Oklahoma City, OK
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 8:00 PM
Saturday 8:30 AM - 8:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Always great service and communication. Stuart kept me updated with what they were doing and when the car would be ready. I'll go back again! updated with what they were doing and when the car would be ready. I'll go back again! More
Justin was very thorough and very helpful Justin was Great and very thorough! It took too long for the vehicle to be seen by a mechanic. I understand some of the mechanics were off and had a Justin was Great and very thorough! It took too long for the vehicle to be seen by a mechanic. I understand some of the mechanics were off and had a backlog when they returned. More
Issue with five month old 2020 Explorer I have worked with David Wilson several times, and I went straight to him for help with my vehicle. He has always been helpful, courteous, and pleasa I have worked with David Wilson several times, and I went straight to him for help with my vehicle. He has always been helpful, courteous, and pleasant. He was great at communicating status of this repair, and also kept me advised. I will recommend David to anyone, and will always want to work with him. More
Great Experience! I originally talked to Madison and I asked her to set me up an appointment with the most knowledgeable salesperson on the Ford Mustangs. I arrived and I originally talked to Madison and I asked her to set me up an appointment with the most knowledgeable salesperson on the Ford Mustangs. I arrived and Brian Chan was waiting for me and he definitely was the most knowledgeable salesperson I had experienced in my search for a Mustang. He took the time to show me and explain to me the differences between the Mustangs and performance differences as well. He was never pushy just informative and helpful. I highly recommend going to Metro Ford and seeing Brian Chan for any of your automotive needs. More
Expert Quality Service They correctly diagnosed the issue and fixed the problem, performed a recall repair, and an oil change in one short visit. Great Service! Thanks guy They correctly diagnosed the issue and fixed the problem, performed a recall repair, and an oil change in one short visit. Great Service! Thanks guys! More
Recall issue Very good customer service. Set appointment and was told it would be up to 2 hours, was in and out in a little over an hour. Very good customer service. Set appointment and was told it would be up to 2 hours, was in and out in a little over an hour. More
Giving 5 stars because everything worked out in the end, thanks to the GM and Sales Manager Robert Scott. My Sales person was an experienced car salesman, but brand new (of which he kept reminding me) to Me thanks to the GM and Sales Manager Robert Scott. My Sales person was an experienced car salesman, but brand new (of which he kept reminding me) to Metro and I was his first sale. He had not been trained on Metro’s specific processes to begin the financing process so he couldn’t tell me what the documents were that he was asking me to sign. He kept having to go ask someone. Plus, he shared just a bit too much about his personal life and how much pressure he was under to make a sale. He needed to just shut up, listen to my wants and concerns, and be more confident. But, shame on Metro for not making sure he was fully trained and not just throwing him out to sink or swim. More
Amazing group of guys working together to get things done and make sure we were Happy. Especially JJ. Couldn't be more pleased with our experience. and make sure we were Happy. Especially JJ. Couldn't be more pleased with our experience. More
Excellent I dropped my car off in the morning and was contacted by noon letting me know what the issue was. Stuart was very good about communicating with me th I dropped my car off in the morning and was contacted by noon letting me know what the issue was. Stuart was very good about communicating with me throughout the process and got me taken care of in a very timely manner. Everything was great! More
Giovanni in Sales is such a pleasure to do business with. He always has a smile on his face. Ethan in Finance is great too. David Wilson in Service is such a great guy & he goes above & beyond to help you ou He always has a smile on his face. Ethan in Finance is great too. David Wilson in Service is such a great guy & he goes above & beyond to help you out. He treats you like family. More