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Metro Ford of OKC - Service Center
Oklahoma City , OK
927 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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927 Reviews of Metro Ford of OKC - Service Center
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July 02, 2025
Brian Chan is great. He works hard to get deals done and he has great product knowledge. Huge advocate for this customers. He works hard to get deals done and he has great product knowledge. Huge advocate for this customers. More
by heathclinton
Verified Customer
July 01, 2025
Work was done fine, however my new tire is at a psi of 53 while the rest are at psi’s in the 30’s. The alignment I had done for the new tire is off after a week. There is also a mark on my hood after takin while the rest are at psi’s in the 30’s. The alignment I had done for the new tire is off after a week. There is also a mark on my hood after taking it in. More
by WDK
Employees Worked With
Service rep was Dustin I give him 5 star’s he had nothing to do with the issues I encountered.
June 29, 2025
I'm happy with there speedy service. They got me in for the 60000 service, then a couple days latter. I got a tx stating I need it done. I had made it to be done in 2 intervals so it wou They got me in for the 60000 service, then a couple days latter. I got a tx stating I need it done. I had made it to be done in 2 intervals so it would be done with out braking the bank, so that I though done. More
by RBTLOVER22
Employees Worked With
June 26, 2025
The dealership is selling cars with known issues it seems. Was a coolant leak once we received it. None of the USB ports work on the car, and the rear air climate controls do not work at all. Running b seems. Was a coolant leak once we received it. None of the USB ports work on the car, and the rear air climate controls do not work at all. Running boards are damaged and don’t come up. Looks to be selling lemons which is why the finance manager seems told me we weren’t eligible for the multipoint inspection. More
by SEAN-DAVIES
June 24, 2025
Last time I got an oil change and tire rotation, they changed the oil and charged me for the tire rotation. I marked the tires and they didn’t rotate them. I came back to get them rotated and nd they did changed the oil and charged me for the tire rotation. I marked the tires and they didn’t rotate them. I came back to get them rotated and nd they did rotate the tires, but they also did another oil change I didn’t need. All other times they have been great More
by MLECHTENBERG58
Employees Worked With
June 24, 2025
Dustin in the service department was friendly, efficient, and kept us informed. I also went to the parts department to make a purchase. They didn’t have it in stock, but went above and beyond by sending some and kept us informed. I also went to the parts department to make a purchase. They didn’t have it in stock, but went above and beyond by sending someone to the warehouse to pick it up so I wouldn’t have to make another trip. More
by Jherron815
Employees Worked With
Dustin
June 24, 2025
Fast service. They didn’t have me in the system when I made my appointment on the dealership website though. I got reminders too. The guy at the counter was short They didn’t have me in the system when I made my appointment on the dealership website though. I got reminders too. The guy at the counter was short with me like it was my fault the site was messed up. I have to drive from Chickasha. Also, they forgot to clear my check engine light. More
by anne_rob63
Employees Worked With
I can’t remember
June 22, 2025
Wonderful experience! !! Ms.Graham showed me the trucks I was inquiring about without hesitation. Ended up getting a new truck on the same day I went in!!! !! Ms.Graham showed me the trucks I was inquiring about without hesitation. Ended up getting a new truck on the same day I went in!!! More
by KPOLLARD5
Employees Worked With
Linda Graham
June 21, 2025
It was so convenient to have my truck picked up and returned after the service! returned after the service! More
by shelby_schroth
Employees Worked With
