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Metro Ford of OKC - Service Center

Oklahoma City , OK

4.3
962 Reviews

962 Reviews of Metro Ford of OKC - Service Center

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August 14, 2025

Always good service and this time no different. I will continue to do business with metro ford. More

by Jc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Denise Anderson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 14, 2025 -

Metro Ford of OKC responded

We appreciate your loyalty! Glad to hear we continue to meet your expectations.

August 14, 2025

Service use good and completed on time and at the price quoted in a timely manner! More

by kenplatt1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Barnett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 14, 2025 -

Metro Ford of OKC responded

We’re glad everything was completed on time and as promised! Thanks for your feedback.

August 13, 2025

I had planned to take the shuttle home and pick my truck up later. The service writer told me that it would only take about 45 minutes to service my truck. I decided to stay and it was finished in 30 minute More

by gacan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Martha Ortiz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Barnett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Juaquin Blanco
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 14, 2025 -

Metro Ford of OKC responded

We’re happy to hear your service was quicker than expected! Thanks for trusting us with your truck.

August 13, 2025

Great and was quick with the oil change. Helpful. Will come back again for service. More

by deenamarie44
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Denise Anderson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Barnett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Justin Payne
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marko Stilger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matthew Martinez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 14, 2025 -

Metro Ford of OKC responded

We’re happy to hear it was quick and helpful! We look forward to seeing you again for your next service.

August 09, 2025

Customer service is A1. Jeff was my advisor and handled me with care. I brought my 2022 Ford Mach E in for routine service and windshield replacement. I also had collision w More

by aszue.d.wilson
Service Price Transparency
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matthew Martinez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jeff Couch
Aug 11, 2025 -

Metro Ford of OKC responded

Thank you for sharing such a detailed and positive experience! We're glad Jeff, Matt, Robert, and the entire Metro Ford team could support you so well and provide the care your vehicle needed. If you have any questions, please do not hesitate to reach out.

August 07, 2025

Outstanding professionalism and courtesy by all the employees I have interacted with. Have service done here is always pleasant and complete. More

by russrupp1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff
Aug 08, 2025 -

Metro Ford of OKC responded

We truly appreciate your feedback! It’s great to hear our team’s professionalism and courtesy make each visit a pleasant one.

August 06, 2025

Great service and really appreciate the valet service too. Torri did a fantastic with communication and making sure all my concerns were addressed. More

by Mike Rennie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Torri Humann
Aug 06, 2025 -

Metro Ford of OKC responded

Thank you, Mike! We’re glad you enjoyed the valet service and that Torri took great care of you. We appreciate your kind words!

August 05, 2025

Great selection and Sam and Jesus were great to work with. Easy process through the entire purchase. More

by timscrappieday
Recommend Dealer
Yes
Employees Worked With
Jesus Esquivel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 06, 2025 -

Metro Ford of OKC responded

Thank you for the kind words! We're thrilled Sam and Jesus made the process easy for you. Enjoy your new ride!

August 02, 2025

Was pleased to be able to get same day service appointment and truck was quickly turned around. Will be back. More

by robert.scott.anderson7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Denise Anderson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 04, 2025 -

Metro Ford of OKC responded

Thanks, Robert! We’re happy we could get you in quickly and look forward to your next visit!

July 31, 2025

I’ve filled out three reviews for you since picking up the truck. Most things are ignored like the first trip and no follow up on my missing pieces or the ongoing complaints. More

by BHAGAR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Denise Anderson
1.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 05, 2025 -

Metro Ford of OKC responded

We’re sorry to hear your concerns haven’t been addressed, and we appreciate you taking the time to share them again. Please give us a call to discuss this matter further.

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