Metro Ford of OKC - Service Center

It was so convenient to have my truck picked up and returned after the service! returned after the service! More

Matt was helpful and solved my issues with my recall. I appreciate the help Matt. I appreciate the help Matt. More

They made a recall repair on my vehicle but the same problem still exists. I'm not sure if anything was done or not problem still exists. I'm not sure if anything was done or not More

Very professional. Sam the sales guy was awesome! All around great team at metro ford. Sam the sales guy was awesome! All around great team at metro ford. More

As usual, everyone professional, helpful, and kind. Brian Chan very knowledgeable, and probably the main reason I keep coming back! He never stops helping me find what I want and is very detail orient Brian Chan very knowledgeable, and probably the main reason I keep coming back! He never stops helping me find what I want and is very detail oriented on product knowledge. Service department also one of the best I’ve ever worked with. Go Metro! More

Super easy to submit a service request through their website. I scheduled an oil change online and really appreciated the convenience of their mobile service—they picked up my vehicle, completed the ser website. I scheduled an oil change online and really appreciated the convenience of their mobile service—they picked up my vehicle, completed the service, and returned it without any hassle. The whole process was smooth and relatively quick. Highly recommend! More

Very happy with my experience. Set appt and was seen on time. Car was finished quickly and no issues came up. Set appt and was seen on time. Car was finished quickly and no issues came up. More

Sales/financing were excellent/speaker volume in front of the dealership, distracted us from demonstration of our new vehicle features the dealership, distracted us from demonstration of our new vehicle features More

Drove it less than 500 miles and now it is broke down and I have to take it back. But I have to wait a few days because they don't have anyone to look at it today. They were supposed to check the car over an I have to take it back. But I have to wait a few days because they don't have anyone to look at it today. They were supposed to check the car over and make sure it was running like it should but they were just waiting for my check to clear. The "detail" shop also didn't even vacuum the whole car out. I picked it up Wednesday night and it is messed up by Saturday morning. Seriously, sad. More

The overall service was great, however, they need more help with answering phones and texts. It’s always a bit tough to speak with an actual person because of the constant phone tag. The idea of reaching help with answering phones and texts. It’s always a bit tough to speak with an actual person because of the constant phone tag. The idea of reaching them via text is super, if only they would actually text back and not just some automated message. Get more office help. More