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Metro Ford of OKC - Service Center

Oklahoma City , OK

4.4
906 Reviews
Call Service Center (405) 492-6677

906 Reviews of Metro Ford of OKC - Service Center

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May 09, 2025

Very nice and professional , answered all my questions, took care of everything I ask would recommend More

by chukarhunter
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Martha Ortiz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ellsworth Speight
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 14, 2025 -

Metro Ford of OKC responded

Thank you! We're glad you had a great experience and that all your questions were answered. We appreciate the recommendation!

May 04, 2025

Outstanding customer service. Outstanding service from Finanace. Zack went way out of his way to make the experience seem great. Vincent in finance was awesome. \ Thanmks More

by PHILT4OU
Recommend Dealer
Yes
Employees Worked With
Zackery Outon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Vincent Willis
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 08, 2025 -

Metro Ford of OKC responded

Thank you for your feedback! We're thrilled to hear Zack and Vincent provided such great service. We truly appreciate your kind words and look forward to serving you again!

May 01, 2025

The pickup and delivery service is a game changer for me. It's going to save me so much time. It was great ! More

by toni12
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Torri Humann
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May 08, 2025 -

Metro Ford of OKC responded

Thanks, Toni! We're so glad the pickup and delivery service is making a difference for you—saving time is what it's all about!

April 30, 2025

Bought used pickup from Metro Ford and 2 days later transmission went out. They replaced it for no charge. Maybe legally they had to, I t don’t know, but they did it without any hassles and even gave More

by BARRYWARD828
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Denise Anderson
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 08, 2025 -

Metro Ford of OKC responded

Thanks for the honest feedback, Barry! We're glad we could make things right quickly and hassle-free—and happy to hear the loaner helped while your truck was being repaired.

April 28, 2025

I was very pleased with the sales and service I have received from Metro Ford of OKC More

by CHARLESHESTER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Denise Anderson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matt Randall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Paul Myers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Juaquin Blanco
5.0
This rating includes all reviews, with more weight given to recent reviews.
Vincent Willis
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 28, 2025 -

Metro Ford of OKC responded

Thank you, Charles, for the kind words! We’re thrilled to hear you had a great experience with our sales and service teams. We appreciate your support!

April 25, 2025

How’re you gonna design an engine that destroys itself eventually. And somehow if it makes it past a certain mileage it’s not covered anymore More

by Antonioescobar630
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Denise Anderson
4.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Barnett
4.0
This rating includes all reviews, with more weight given to recent reviews.
Justin Payne
4.0
This rating includes all reviews, with more weight given to recent reviews.
Marko Stilger
4.0
This rating includes all reviews, with more weight given to recent reviews.
Matthew Martinez
4.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 29, 2025 -

Metro Ford of OKC responded

Hi Antonio, we’re sorry to hear about your frustration. We understand how disappointing it is when issues arise outside of warranty coverage. If there’s anything we can do to support you or look into this further, please don’t hesitate to reach out.

April 24, 2025

Me cobraron por un trajo que no hicieron dijeron que Ivan hacer la rotación de las llantas y no las hicieron llamé para decirle que no lo hicieron y la persona que me contestó dijo que si la habían echo cund More

by pasillas.hugo3245
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Marko Stilger
1.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 24, 2025 -

Metro Ford of OKC responded

Hola Hugo, lamentamos mucho escuchar sobre la confusión y frustración que esto ha causado. Definitivamente no es la experiencia que queremos para nuestros clientes. Agradecemos que nos hayas informado sobre esto y nos gustaría ayudar a resolver el problema. Por favor, contáctanos directamente para que podamos investigar más a fondo.

April 23, 2025

No problems so far with oil changes. Quick and easy. Usually don’t have to wait long. More

by SHELEWALKER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matthew Martinez
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 25, 2025 -

Metro Ford of OKC responded

Thanks for sharing, Shele! We’re happy to hear your oil changes have been quick and easy—hope to keep it that way!

April 23, 2025

Fast service and up front of the problem that you might have with your vehicle. More

by mariod121229
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Denise Anderson
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 25, 2025 -

Metro Ford of OKC responded

Thank you! We're glad to hear you experienced fast and transparent service. We appreciate your trust in us!

April 22, 2025

VERY PROFESIONAL AND SMART. BETTER THAN THE PEOPLE I HAD TROUBLES WITH IN DEL CITY. More

by jim.duncanglass
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin Payne
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : RYAN IN SERVICE.
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Apr 23, 2025 -

Metro Ford of OKC responded

Thanks for the kind words, Jim! We're glad you had a better experience with us and truly appreciate your trust.

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