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Metro Ford of OKC - Service Center

Oklahoma City , OK

4.4
907 Reviews

907 Reviews of Metro Ford of OKC - Service Center

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February 28, 2025

The waiting area was clean and comfortable. The staff was friendly . It was easy to schedule the appointment More

by schov6
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin Payne
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 28, 2025 -

Metro Ford of OKC responded

Thank you for your feedback! We're glad you found the waiting area comfortable and our staff friendly. We appreciate your support and look forward to serving you again! 🚗😊

February 28, 2025

Friendly and fast and was in and out in a short time . Made sure I was comfortable More

by lvh13
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Denise Anderson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 28, 2025 -

Metro Ford of OKC responded

Thank you for your kind words! We're glad you had a friendly and fast experience. Your comfort is our priority, and we appreciate your support! 🚗😊

February 27, 2025

Got my car in and out quick. The best service in awhile. I highly recommend. More

by MATTHEW.BROWN0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Denise Anderson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 28, 2025 -

Metro Ford of OKC responded

Thank you for your feedback! We're glad to hear you had a quick and great service experience. We truly appreciate your recommendation and look forward to serving you again! 😊🚗

February 26, 2025

We always get great service at Metro Ford. CJ in the Mobile department is a great technician. More

by MEGANBROWN1104
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marko Stilger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 28, 2025 -

Metro Ford of OKC responded

Thank you for your feedback! We're glad to hear you've had great experiences with CJ and our team at Metro Ford. We appreciate your continued trust and look forward to serving you again! 😊🚗

February 26, 2025

the service was very good! !!! I have recommended metro ford dealership to other families in my community and church.!!!! Thank you!!! More

by SKGUY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Denise Anderson
4.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 26, 2025 -

Metro Ford of OKC responded

Thank you so much for your kind words and recommendations! We truly appreciate your support and are glad to hear you had a great experience. We look forward to serving you again in the future!

February 21, 2025

I've always gotten excellent service at a fair price. I use them almost exclusively. More

by dcrane47831
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Denise Anderson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Barnett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Justin Payne
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marko Stilger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matthew Martinez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 24, 2025 -

Metro Ford of OKC responded

Thank you for your loyalty! We appreciate your trust and look forward to continuing to provide excellent service.

February 20, 2025

Service performed was good. However service rep is very rude and does not care what you have to say. She's just there to charge you money. More

by dphan91
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Denise Anderson
1.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 24, 2025 -

Metro Ford of OKC responded

Thank you for your feedback. We're glad to hear the service was performed well, but we're sorry your experience with our staff fell short. We value your concerns and will address this with our team to ensure better service in the future. If you'd like to discuss this further, please reach out.

February 20, 2025

Took my vehicle in for an oil change (I bought it there & get free changes). 6 days later, my vehicle starts leaking oil- not a small leak. After two days of it leaking, not slowing, I took it back in. They More

by DCPD505
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Denise Anderson
1.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 17, 2025 -

Metro Ford of OKC responded

We’re truly sorry for the experience you had and understand your frustration. This is certainly not the level of service we aim to provide, and we sincerely apologize for the lack of communication and care you received. We will address your concerns with our team to ensure this doesn’t happen again. We appreciate your feedback and would love the chance to make things right.

February 18, 2025

Denise was extremely nice, friendly, funny and professional, really appreciated her and how quickly my vehicle was finished More

by brooke.guyot
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Denise Anderson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 19, 2025 -

Metro Ford of OKC responded

We're so glad to hear that, Brooke! Denise will be thrilled to know she made your visit enjoyable. Thanks for your kind words! 😊🚗

February 18, 2025

Metro Ford is always professional. I always have lots of questions and they are so kind to be honest. More

by okartist
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon in service dept
Feb 19, 2025 -

Metro Ford of OKC responded

Thank you for your trust! We're always happy to answer your questions and provide honest, professional service. See you next time! 🚗😊

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