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Metro Ford of OKC - Service Center

Oklahoma City , OK

4.4
930 Reviews

930 Reviews of Metro Ford of OKC - Service Center

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March 25, 2025

Great experience working with Ellsworth. Its obvious he cares, and did an excellent job getting to know us, and ultimately helping us with the purchase of my wife's vehicle. Patrick in fin More

by ScottEwell
Recommend Dealer
Yes
Employees Worked With
Ellsworth Speight
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 26, 2025 -

Metro Ford of OKC responded

Thank you for your wonderful feedback! We're thrilled to hear that Ellsworth and Patrick made your experience a great one. Enjoy your wife's new vehicle, and let us know if we can assist you in the future!

March 25, 2025

Great overall experience working with Ellsworth and Patrick. Thank you for your hard work, communication, proactive problem solving, and showing genuine care. You guys earned our trust and we are gra More

by ScottEwell
Recommend Dealer
Yes
Employees Worked With
Denise Anderson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ellsworth Speight
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 26, 2025 -

Metro Ford of OKC responded

Thank you for your wonderful feedback! We're thrilled to hear that Ellsworth and Patrick made your experience a great one. Enjoy your wife's new vehicle, and let us know if we can assist you in the future!

March 24, 2025

The Service Department did a very good job fixing the steering wheel, it had a loose bolts and they were able to tighten them up, great job. More

by BKING7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin Payne
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 24, 2025 -

Metro Ford of OKC responded

Thank you, BKING7! We're glad to hear the Service Department took care of the issue with your steering wheel. We appreciate your feedback!

March 24, 2025

After bringing my truck in for a $3,000 1 week long repair I was kindly given a loaner. Several days after returning the loaner, I was charged two charges. $66 and $1 and when I text Denise about what More

by zach.scheirer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Denise Anderson
2.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 24, 2025 -

Metro Ford of OKC responded

Hi Zach, thank you for sharing your feedback. We understand how frustrating this situation must be. If you’re open to it, we’d appreciate the opportunity to look into this further and help clear things up. Please don’t hesitate to reach out.

March 24, 2025

The Service did a great Job fixing the Steering on the Church Bus, good work. More

by BKING7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin Payne
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 24, 2025 -

Metro Ford of OKC responded

Thank you, BKING7! We're glad to hear the Service Department took care of the issue with your steering wheel. We appreciate your feedback!

March 22, 2025

Denise was so helpful and got my car serviced quickly. Everyone in service was helpful More

by CHELSEABARNETT88
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Denise Anderson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matt Randall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Barnett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 24, 2025 -

Metro Ford of OKC responded

Thank you, CHELSEABARNETT88! We're glad to hear that Denise and the service team took great care of you and your car. We appreciate your feedback!

March 22, 2025

Great service, as always. Professional and quick oil change and basic maintenance . Love Metro Ford! More

by menefeebj
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Denise Anderson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Barnett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Justin Payne
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marko Stilger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matthew Martinez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 24, 2025 -

Metro Ford of OKC responded

Thank you, menefeebj! We're so glad to hear you had a great experience with our service team. We appreciate your loyalty and kind words!

March 22, 2025

She was good and kept me up to date on my car and answer All my question More

by Gtagod74
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Denise Anderson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 24, 2025 -

Metro Ford of OKC responded

Thank you, Gtagod74! We're glad to hear she kept you informed and answered all your questions. We appreciate your feedback!

March 19, 2025

I had to bring my truck back after a few oil leak fixes due to another leak. However, this leak was different and Denise took care of it and handled everything perfectly! More

by Ddelao
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Denise Anderson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 19, 2025 -

Metro Ford of OKC responded

Thank you for your patience and for sharing your experience! We're glad Denise was able to take care of everything for you. If you ever need anything else, we're here to help! 🚗🔧

March 16, 2025

They have the best customer service! Denise is the best! She helped me a lot, she really cares about customers! More

by rodrigo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Denise Anderson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 17, 2025 -

Metro Ford of OKC responded

Thank you, Rodrigo! We're thrilled to hear Denise provided excellent service. We truly appreciate your feedback and look forward to serving you again! 😊

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