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Metro Ford of OKC - Service Center
Oklahoma City , OK
967 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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967 Reviews of Metro Ford of OKC - Service Center
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March 20, 2020
Returned for more routine repairs and service department did an excellent job. Extensive axle work was done on my expedition and they had the job done the same day. I will be returning for more repairs. did an excellent job. Extensive axle work was done on my expedition and they had the job done the same day. I will be returning for more repairs. More
by undertheroseclosetotheflame
Verified CustomerEmployees Worked With
David Wilson
March 19, 2020
First time was great second not so much. Friendly guys, but couldn't give a simple answer. Poor communication Let's just say I picked it up and took it to another dealer. Friendly guys, but couldn't give a simple answer. Poor communication Let's just say I picked it up and took it to another dealer. More
by JCB0
Employees Worked With
Commercial Service
March 19, 2020
Metro Ford has always provided excellent service in Service Department. All Team members are great . And never had to wait long. They are very informative as you wait . Service Department. All Team members are great . And never had to wait long. They are very informative as you wait . More
by BCDDRAIN
Employees Worked With
David Wilson
March 18, 2020
I appreciate all Denise’s work on making me happy with Metro’s service. She was very understanding and did a great job. I think the service department really didn’t as good. They did finally make the repa Metro’s service. She was very understanding and did a great job. I think the service department really didn’t as good. They did finally make the repairs they should have the first time I brought in, it just took them a very long time to do it. More
by JASPERIV
Employees Worked With
March 17, 2020
Good experience My mechanic was nice and provided honest opinions. Check-in and checkout processes were quick but detailed, and my instructions and wishes were follow My mechanic was nice and provided honest opinions. Check-in and checkout processes were quick but detailed, and my instructions and wishes were followed. Will be coming back. More
by edergs1207
Employees Worked With
March 16, 2020
Denise treated my minor issue with respect and diligence to arrive at a quick and complete solution. I felt welcome to bring our cars in for continued service as needed. to arrive at a quick and complete solution. I felt welcome to bring our cars in for continued service as needed. More
by Snrphnx
Employees Worked With
March 13, 2020
Outstanding Service Justin and Daniel are both helpful.courteous, and great to work with. I can always rely on them when I get my vehicles serviced. They are thoroughly k Justin and Daniel are both helpful.courteous, and great to work with. I can always rely on them when I get my vehicles serviced. They are thoroughly knowledgeable and willing to go the extra mile to get things done, They make it easy to get needed service done! More
by carbuyer101
Employees Worked With
Daniel
March 13, 2020
Always great service and communication. Stuart kept me updated with what they were doing and when the car would be ready. I'll go back again! updated with what they were doing and when the car would be ready. I'll go back again! More
by akingjr73
Employees Worked With
Other Employees :
Jason Hutton, David Blakeney, Stuart Parker, Jim Arnold, David Wilson
March 12, 2020
Justin was very thorough and very helpful Justin was Great and very thorough! It took too long for the vehicle to be seen by a mechanic. I understand some of the mechanics were off and had a Justin was Great and very thorough! It took too long for the vehicle to be seen by a mechanic. I understand some of the mechanics were off and had a backlog when they returned. More
by MLAYLAND
Employees Worked With
Justin Payne
