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Metro Ford of OKC - Service Center

Oklahoma City , OK

4.4
894 Reviews

894 Reviews of Metro Ford of OKC - Service Center

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February 01, 2025

Justin is a great guy really helped me out with getting my truck serviced along with getting some warranty work done while I was there. Thanks Justin. More

by J.LESSERT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin Payne
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 03, 2025 -

Metro Ford of OKC responded

Thank you for sharing your experience! We're glad Justin was able to help with your truck service and warranty work. We appreciate your feedback!

January 29, 2025

Denise was friendly and professional and prompt. She was easy to get in touch with. More

by mdiessel11
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Denise Anderson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 29, 2025 -

Metro Ford of OKC responded

Hi Mdiessel11, thank you for your kind words! We’re glad to hear Denise provided a friendly and professional experience. We’ll be sure to share your feedback with her!

January 29, 2025

Got in and out within 45 minutes of my scheduled time. That makes the day go a lot better More

by R. Brown
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Barnett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 29, 2025 -

Metro Ford of OKC responded

Hi R. Brown, we're glad to hear your visit was quick and efficient! Thanks for sharing your experience—we appreciate your business!

January 29, 2025

Justin worked on 2 of my vehicles through late December and early January. Very helpful and responsive to questions or personal telephone conversation calls. Knowledgeable and informative. More

by Randy.hepper
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin Payne
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ryan Brosnan
Jan 31, 2025 -

Metro Ford of OKC responded

Thank you for your feedback! We're glad Justin was able to assist you with your vehicles and provide helpful, responsive service. We appreciate your trust and look forward to helping you again!

January 28, 2025

I called and talked to a salesman (Charles) he text me the numbers on y The new truck. I sent pics of my trade in. He sent me the numbers for the trade. I showed up at dealership, no surprise, everything More

by jsvanran
Recommend Dealer
Yes
Employees Worked With
Charles Waddle
5.0
This rating includes all reviews, with more weight given to recent reviews.
Vincent Willis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 29, 2025 -

Metro Ford of OKC responded

Hi Jsvanran, we’re so glad to hear your experience was smooth and straightforward! Charles will appreciate the shoutout. Enjoy your new truck, and thank you for choosing us!

January 27, 2025

Long Lead Times and Not clear when part was going to be installed. Had to call back many times to get an answer. More

by pandmofok
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Evan Specht
2.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 27, 2025 -

Metro Ford of OKC responded

We apologize for the delay and the lack of clear communication regarding your part installation. Your experience is important to us, and we’ll work to improve our response times and keep you better informed moving forward.

January 25, 2025

Michael was very helpful and timely getting my car in and out of the service department. More

by sheilabeller
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Barnett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 27, 2025 -

Metro Ford of OKC responded

Thank you, Sheila! We’re glad to hear Michael provided timely and helpful service. We appreciate your feedback and are happy to have met your needs! 😊

January 25, 2025

Our service here was great. They were able to get us in and out very quick More

by beau.proctor
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Denise Anderson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 27, 2025 -

Metro Ford of OKC responded

Thank you, Beau! We’re happy to hear you had a quick and smooth experience with us. We appreciate your feedback and look forward to serving you again! 😊

January 25, 2025

Had an appointment for warranty repair of “Clunk” in front end of Momma-bear’s new Explorer. We had a little scheduling conflict, so we had to drop it off a day early. Tech was actually able to check it More

by jeremy.farris
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Barnett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 27, 2025 -

Metro Ford of OKC responded

Thank you for sharing your experience, Jeremy! We’re glad to hear the repair was completed quickly and accurately. We’ll be sure to pass along your compliments to Mike and the tech team. Thanks for trusting us with your Explorer! 😊🚗

January 25, 2025

Service was quick and met all my needs. Denise was very good at keeping me informed. Very professional. More

by mwc81
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Denise Anderson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 27, 2025 -

Metro Ford of OKC responded

Thank you for your kind words! We're glad to hear Denise provided excellent service and kept you informed. We appreciate your feedback and look forward to assisting you again! 😊

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