Metro Honda

The service is great and the staff are helpful and awesome to work with, Rachel is my service rep and she is extraordinary, she follow up well and make our life comfortable at any issue we throw at he awesome to work with, Rachel is my service rep and she is extraordinary, she follow up well and make our life comfortable at any issue we throw at her. Thanks a lot Rachel More

Kinda slow but nice staff. . some try to sell you more than you need. Waiting 3 hours for an oil change. . some try to sell you more than you need. Waiting 3 hours for an oil change. More

I had am very unhappy with my experience. I brought my car in for service. I was later called an informed what work needed to be done and what couldn’t be done. My wife picked up the vehicl I brought my car in for service. I was later called an informed what work needed to be done and what couldn’t be done. My wife picked up the vehicle after being serviced and what was discussed was not done. I called numerous times in the morning to speak with the service advisor and it’s been over 5 hours with no return call. I then receive a text asking me to contact him if there are any issues before filling out this surgery. I called again and texted and still no return call. I am a resident and am employed in Jersey City so this is very disappointing. I will no longer be bringing my vehicle to Metro Honda. More

Express service door were not working. It took me 10 minutes to figure out how to enter. Assistance was slow. Service was slow. It took me 10 minutes to figure out how to enter. Assistance was slow. Service was slow. More

Service is expensive but they do a good job. No complaints regarding quality of work. No complaints regarding quality of work. More

Excellent customer service , friendly, very accommodating personnels and they are very neat looking. Thumbs up!! personnels and they are very neat looking. Thumbs up!! More

Great service, they managed to accommodate my needs as well as get me the price I wanted for the mode I wanted. Only downside was wait time, overall transaction took about 4 hours but well worth it well as get me the price I wanted for the mode I wanted. Only downside was wait time, overall transaction took about 4 hours but well worth it More

Gabriel and Rachel are always attentive. My wait was not long at all and never an issue here. My wait was not long at all and never an issue here. More

Very reliable and professional. They always attend to my need and very comfortable to deal with. They always attend to my need and very comfortable to deal with. More

I am very delighted with my new car purchase from Metro Honda. Gustavo C., our salesman, was very attentive, extremely helpful with paperwork and was knowledgeable about the car during and after the test d Honda. Gustavo C., our salesman, was very attentive, extremely helpful with paperwork and was knowledgeable about the car during and after the test drive, answering any and all technical questions about the vehicle. My financial manager Benny J. was very helpful, super personable and friendly, made the entire process easy and streamlined when it came down to financing and figuring out a good warranty for the car. Overall, the staff made my purchase comfortable and I feel taken care of at this dealership. Cannot recommend them enough! More