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Metro Honda
Jersey City, NJ
3,011 Reviews
Metro Honda is a new and used car dealer serving Jersey City New Jersey. If you are looking to buy a new car in Jersey City NJ or in Hudson County you have come to the right car dealership. We believe that those of you buying cars in greater northern NJ deserve a great experience when purchasing a car. Don't get caught in the games that other car dealers play. Get the respect and price you deserve from Metro Honda today.
Whether you are in the market for a Honda in Jersey City New Jersey or a used car, Metro Honda can help you find the car that fits your needs. We have certified sales specialists who know about the different types of cars, trucks, vans, SUVs, crossovers and their features. If you have any questions on a particular Honda, please let us know and it is our pleasure to assist you.
The Way to Go is METRO!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 5:00 PM
Sunday Closed
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Showing 3,011 reviews
September 20, 2021
It was terrible, terrible. First of all I had to wait for long time to get someone to talk to me. I had myself to get from the car and ask a person to help . That person has such bad attitude. Then , I was long time to get someone to talk to me. I had myself to get from the car and ask a person to help . That person has such bad attitude. Then , I was told that they will call me , I never received the call . I called myself it was a nightmare. The service department never picked the phone , I tried the operator many many time just to get someone to see my car was fixed. By the way it was only for an oil change, it took more than 3 hours. It is terrible terrible terrible. Unwelcoming environment More
by haouari
Employees Worked With
Helpful September 20, 2021
Metro Honda kept my car for seven days when they returned it back was filthy and still scraping off the Black tar of the bumpers it back was filthy and still scraping off the Black tar of the bumpers More
by p_gonzalez1021
Employees Worked With
September 20, 2021
Had my tire pressure light on, added lots of air to the right rear tire, on the next day the light came back on and I added more air to the same tire, after 2 and half hours of waiting at dealership they t right rear tire, on the next day the light came back on and I added more air to the same tire, after 2 and half hours of waiting at dealership they told me nothing is wrong with your tire!! I guess I’ll be waiting another day to check if the tire pressure alert will appears again or not ! More
by captainmohamed14
Employees Worked With
Other Employees :
Jon Butler, Elvis Orellana, Christopher Miros, Robert Neuenschwander, William Gonzalez, Gustavo Rios, Jonathan Torres
September 18, 2021
Service advisors are always courteous. I have been going there for service for several years and have never had any problems. there for service for several years and have never had any problems. More
by NJ RDX driver
Employees Worked With
September 18, 2021
The service was quick and Gabriel was a great help in getting my car set up. getting my car set up. More
by armeegrace_campos
Employees Worked With
September 18, 2021
The lady I spoke with was amazing.She was very helpful. The lady I spoke with was amazing. She was very helpful. She solved all my car lighting issues in a double quick. Thanks Rachel. The lady I spoke with was amazing. She was very helpful. She solved all my car lighting issues in a double quick. Thanks Rachel. More
by afodil15
Employees Worked With
September 18, 2021
WORST SERVICE IN THE ENTIRE WORLD. Call 20 times a day, spend an hour getting passed back and forth between outdated systems and get promised ETAs and updates by at least 3 different people (including the spend an hour getting passed back and forth between outdated systems and get promised ETAs and updates by at least 3 different people (including the manager you escalated to) ONLY TO HAVE LITERALLY EVERY PROMISE EVER MADE TO YOU BROKEN!!! Report this feedback repeatedly and get brushed off and laughed at. All while keeping my car for three weeks without a loaner... for $500 damage I still don’t have an ETA on. And the best part? You tried to TOTAL MY CAR OUT WITHOUT EVEN LOOKING AT IT... after lying to be multiple times and saying you had! Award winning service... right!!! More
by CAUSEYROB
Verified CustomerEmployees Worked With
William Gonzalez
