
Metro Lexus
Cleveland, OH
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:30 PM
Tuesday 7:00 AM - 6:30 PM
Wednesday 7:00 AM - 6:30 PM
Thursday 7:00 AM - 8:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Very personable & knowledgable salesman Dealership is so will to assist in any & every detail to make a purchase a great event so will to assist in any & every detail to make a purchase a great event More
As long as MATT LONG sells Lexus, I will buy from him. He was extremely patient as I changed the model several times. When I finally settled on what I wanted, he spent weeks looking for my new car (there He was extremely patient as I changed the model several times. When I finally settled on what I wanted, he spent weeks looking for my new car (there was a chip shortage after all) and kept in constant contact. I ended up buying my (used) RX350 Sport sight unseen from 1,000 miles away. When I picked it up and saw it in person, it was exactly what Matt said it would be. I loathe the car shopping process, but Matt was no-pressure and actually listened to what I wanted to buy instead of trying to sell me what he wanted to sell. It was the easiest car buying process I have had in the 30+ years I have been buying cars. The whole team at Metro Lexus was amazing. There are simply not enough positive adjectives to describe Matt and Metro Lexus. I will definitely be back. More
My experience at Metro Lexus was amazing! Additionally, Matt was exceptional. He answered all my questions, and is still continuing to help me after leasing my car! Additionally, Matt was exceptional. He answered all my questions, and is still continuing to help me after leasing my car! More
Matt Long was great. Made the experience about as easy as it could get. Was patient with us as well as our three kids. The dealership had the ice cream man serving tre Made the experience about as easy as it could get. Was patient with us as well as our three kids. The dealership had the ice cream man serving treats on the lot the day we picked up our vehicle. It was big hit with the kids. More
It was a great experience all around and let me test drive the car even thought they closed in 15 minutes. The next week I came back an bought the car and they even did a new car unveiling that I didn't drive the car even thought they closed in 15 minutes. The next week I came back an bought the car and they even did a new car unveiling that I didn't expect. More
Professional and solid good people, who truly strive to satisfy their customers. A class act operation worthy of 10 stars… Highly recommend for those seeking a wonderful car purchasing experience with a satisfy their customers. A class act operation worthy of 10 stars… Highly recommend for those seeking a wonderful car purchasing experience with a top dollar trade value More
I've been leasing my Lexus RX350s since 2014 from Terry Ramey, and my experiences have been amazing. The Lexus Dealership has consistently shown their customers high quality and high priority. I will conti Ramey, and my experiences have been amazing. The Lexus Dealership has consistently shown their customers high quality and high priority. I will continue to purchase/lease in the future. More
From the time I first spoke to Desiree to when I drove my new car off the lot, Desiree was helpful, friendly and very professional. I had a specific request and Desiree listened, understood and found the ca new car off the lot, Desiree was helpful, friendly and very professional. I had a specific request and Desiree listened, understood and found the car! Her customer service, attitude and communication were outstanding. I could not have asked for a better, easier or more satisfying experience! Desiree worked very hard to find the specific car I wanted, answered all my questions promptly with no surprises. She was consistent and thorough. I love the carI would recommend Desiree and Metro Lexus to anyone I know. Thank you, Desiree! More
Thank you to Kevin! He is very responsive and is focused on our needs. The whole team at MetroLexus makes car buying a great experience! He is very responsive and is focused on our needs. The whole team at MetroLexus makes car buying a great experience! More
I was treated like royalty. Even though we leave over 3 hours away, I will come back for our next Lexus. They were all so professional and helpful. Even though we leave over 3 hours away, I will come back for our next Lexus. They were all so professional and helpful. More