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Metro Lexus
Cleveland, OH
3,237 Reviews
Our passion is providing you with a world-class ownership experience. We share the thrill our customers get from owning and driving a Lexus. Whether you come in for a new or pre-owned car, to have your vehicle serviced, or to arrange financing, we are committed to providing a Lexus experience that keeps you coming back.
The staff at Metro Lexus looks forward to welcoming you into our home and to serving you as your premier Lexus dealer. Call us today at (888) 230-2806 or visit our Cleveland dealership to learn more about our luxury vehicles and white-glove services.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:30 PM
Tuesday 7:00 AM - 6:30 PM
Wednesday 7:00 AM - 6:30 PM
Thursday 7:00 AM - 8:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 3,237 reviews
August 16, 2022
abed was very helpful with my leasing a new lexus es 350. highly recommend this young man and the dealership.explained all the details of leasing in this pandemic and delays possible in delivery from factory. highly recommend this young man and the dealership.explained all the details of leasing in this pandemic and delays possible in delivery from factory.only took a few weeks and final delivery was done in one hour. More
by cta6666
August 15, 2022
Very professional,very efficient,extremely interested in my complete satisfaction,all my technical questions answered fully my complete satisfaction,all my technical questions answered fully More
by Strickerdm220
August 13, 2022
The Complete experience in purchasing My new Lexus was pain free. Everyone was very nice and professional. And The Celebration they provide For customers was a great added touch have already recommended pain free. Everyone was very nice and professional. And The Celebration they provide For customers was a great added touch have already recommended to family when they are considering a new car to think about Metro Lexus Bill B 2022 ES Hybrid More
by we.Blair
August 12, 2022
My experience at Metro Lexus from the courteous and knowledgeable staff, to the complete, proper and quality service results of management and technicians has meet my uncompromising standards for my ve knowledgeable staff, to the complete, proper and quality service results of management and technicians has meet my uncompromising standards for my vehicle and personal satisfaction! I appreciate top notch service from a dealership that is equivalent to the quality, craftsmanship and engineering of Toyota and Lexus vehicles! You can be confident that the honest, qualified and experienced Automotive Technicians and Service Management team will provide you with the best possible service available for all of your car maintenance needs. More
by RM
Employees Worked With
August 10, 2022
Pleasant and efficient Includes the sales manager, the salesman, and the finance person. The transport company was also very pleasant. salesman, and the finance person. The transport company was also very pleasant. More
by CarBuyer
August 09, 2022
Josh was his usual efficient and professional self. The Service Department at Metro Lexus is the best I’ve experienced. The Service Department at Metro Lexus is the best I’ve experienced. More
by Baerenbach
Employees Worked With
August 08, 2022
From the moment I entered Lexus Service Department everyone was attentive, caring, and focused on meeting my needs. Rate them #1 everyone was attentive, caring, and focused on meeting my needs. Rate them #1 More
by Monica Mackin
Employees Worked With
August 07, 2022
Cordis Bunch was a pleasure to work with. Very professional .and excellent communication. I would definitely say he is a asset to Metro Lexus. Very professional .and excellent communication. I would definitely say he is a asset to Metro Lexus. More
by Ohio 44116
August 06, 2022
Jeffrey Miller is the best. He gives the the best personal service of anyone I I have ever worked with.. he is truly customer friendly! He gives the the best personal service of anyone I I have ever worked with.. he is truly customer friendly! More
by jjb11
Employees Worked With
