Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Metro Lexus
Cleveland, OH
3,237 Reviews
Our passion is providing you with a world-class ownership experience. We share the thrill our customers get from owning and driving a Lexus. Whether you come in for a new or pre-owned car, to have your vehicle serviced, or to arrange financing, we are committed to providing a Lexus experience that keeps you coming back.
The staff at Metro Lexus looks forward to welcoming you into our home and to serving you as your premier Lexus dealer. Call us today at (888) 230-2806 or visit our Cleveland dealership to learn more about our luxury vehicles and white-glove services.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:30 PM
Tuesday 7:00 AM - 6:30 PM
Wednesday 7:00 AM - 6:30 PM
Thursday 7:00 AM - 8:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 3,237 reviews
July 17, 2022
It’s always an all-around first class experience with Metro Lexus! Terry is fabulous, as is everyone on the team. They make you feel like you’re part of the family and go above and beyond to ensure you g Metro Lexus! Terry is fabulous, as is everyone on the team. They make you feel like you’re part of the family and go above and beyond to ensure you get the car that’s best for you. More
by Nicoleann4
Employees Worked With
July 15, 2022
My wife and came to look at options and were not expecting to purchase a car. Matt Long presented all our choices in such a relaxed and informative manner that we made a choice in short order witho expecting to purchase a car. Matt Long presented all our choices in such a relaxed and informative manner that we made a choice in short order without feeling rushed or pressured. We recommend both Matt Long and Metro Lexus. More
by Lawlazz
July 14, 2022
My hat goes off to Metro Lexus for the great job great leader ship great salesman’s in the love they show me was fantastic keep up the good work Lexis crew leader ship great salesman’s in the love they show me was fantastic keep up the good work Lexis crew More
by montgomery2424
Employees Worked With
Other Employees :
Skyler for showing us how to operate all the things in the car as go off to her
July 14, 2022
The service was great I called and got right in and Jeff Miller is always a pleasant person to work with. Thank you! Miller is always a pleasant person to work with. Thank you! More
by rmh24us
July 11, 2022
I was greeted correctly when I came in the door and was saying to right away he explained and gave me a good quote on what my price would run and I have to checking it out explain to options father things saying to right away he explained and gave me a good quote on what my price would run and I have to checking it out explain to options father things that I could have done went over my car history and let me know where to proceed from there walk me out to my car on the InAnd was very courteous More
by donstew1958
Employees Worked With
July 06, 2022
I submitted an A+ review of the employee who handled our requests for services on our Lexus. Did that last evening. Please be sure he gets credited!! requests for services on our Lexus. Did that last evening. Please be sure he gets credited!! More
by 2guintas@gmail.com
Employees Worked With
July 03, 2022
Very good customer service and sales team, would definitely recommend this dealer to anyone looking for a car definitely recommend this dealer to anyone looking for a car More
by Vic
July 03, 2022
This is my third Lexus and this time the was the best experience thanks to Terry Ramey. She helped me find a car, in these difficult times, that fulfilled my wish list. She was totally professional, and experience thanks to Terry Ramey. She helped me find a car, in these difficult times, that fulfilled my wish list. She was totally professional, and a true pleasure to work with.\ Connie H. More
by ctoll1919
Employees Worked With
