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Metro Lexus
Cleveland, OH
3,150 Reviews
Our passion is providing you with a world-class ownership experience. We share the thrill our customers get from owning and driving a Lexus. Whether you come in for a new or pre-owned car, to have your vehicle serviced, or to arrange financing, we are committed to providing a Lexus experience that keeps you coming back.
The staff at Metro Lexus looks forward to welcoming you into our home and to serving you as your premier Lexus dealer. Call us today at (888) 230-2806 or visit our Cleveland dealership to learn more about our luxury vehicles and white-glove services.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:30 PM
Tuesday 7:00 AM - 6:30 PM
Wednesday 7:00 AM - 6:30 PM
Thursday 7:00 AM - 8:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 3,150 reviews
March 31, 2022
My experience with Lexus has always been great my sales person Matt is phenomenal. He was always there to help me with any questions or needs that I had. Denae in finance also did a excellent job with help person Matt is phenomenal. He was always there to help me with any questions or needs that I had. Denae in finance also did a excellent job with helping me. Lexus is always gonna be my number one car. I will recommend anyone looking for a car to buy a Lexus I have been driving a Lexus for 27 years. What does that tell you I love Lexus and all the sales people that I’ve worked with at Metro Lexus. More
by gmosley319
March 31, 2022
Matt was excellent! ! He had a couple of cars warm and ready to test drive as soon as we got there. He answered all of my questions in detail and even gave me his dealer ! He had a couple of cars warm and ready to test drive as soon as we got there. He answered all of my questions in detail and even gave me his dealer plate until I got my temporary one. I’d recommend him and Metro Lexus to anyone! More
by shaii_x03
Employees Worked With
March 31, 2022
We love Metro Lexus for the outstanding customer service and the best salesperson we have ever had. Terry Ramey is so professional and so kind to my husband and I . We would highly recommend our friends and and the best salesperson we have ever had. Terry Ramey is so professional and so kind to my husband and I . We would highly recommend our friends and family to Terry Ramey at Metro Lexus. More
by Diana.comparato
Employees Worked With
March 30, 2022
Excellent dealership! Experienced staff in all departments and totally want to provide excellent service which they do. Experienced staff in all departments and totally want to provide excellent service which they do. More
by Jefferygross
Employees Worked With
March 29, 2022
The services and the people have been great. The experience was smooth and quick. They did an outstanding job. The experience was smooth and quick. They did an outstanding job. More
by mjbinder2008
March 29, 2022
Everybody was very friendly and helpful and enjoyed the experience of purchasing my first Lexus. experience of purchasing my first Lexus. More
by John.willesh
March 29, 2022
Christian was easy to work with and helped to make my first Lexus experience a positive one. He was very personable and able to answer all of my questions. I would definitely feel confident in referring first Lexus experience a positive one. He was very personable and able to answer all of my questions. I would definitely feel confident in referring others to him for a very thorough and positive sales experience! More
by parkay1535
Employees Worked With
March 29, 2022
Superb service - reliable, available and extremely conscientious - love doing business with Christian - he is stellar conscientious - love doing business with Christian - he is stellar More
by lizzieodo
