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Metro Lexus
Cleveland, OH
3,117 Reviews
Our passion is providing you with a world-class ownership experience. We share the thrill our customers get from owning and driving a Lexus. Whether you come in for a new or pre-owned car, to have your vehicle serviced, or to arrange financing, we are committed to providing a Lexus experience that keeps you coming back.
The staff at Metro Lexus looks forward to welcoming you into our home and to serving you as your premier Lexus dealer. Call us today at (888) 230-2806 or visit our Cleveland dealership to learn more about our luxury vehicles and white-glove services.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:30 PM
Tuesday 7:00 AM - 6:30 PM
Wednesday 7:00 AM - 6:30 PM
Thursday 7:00 AM - 8:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 3,117 reviews
March 20, 2022
We come back to this dealership because they continue to deliver to the customers a very personable and trusting experience. We have bought every Lexus we have owned from them. The faces have changed throu deliver to the customers a very personable and trusting experience. We have bought every Lexus we have owned from them. The faces have changed through the years, but the standard remains high. Thanks for making our lives so memorable. Shout out to Paul L. More
by jaw4
March 20, 2022
Bought a 2019 gx460 from Desiree and she was very helpful. Dealer took care of a couple minor things on the truck and overall it was a good experience. This is the fourth vehicle I have bought from m helpful. Dealer took care of a couple minor things on the truck and overall it was a good experience. This is the fourth vehicle I have bought from metro so I was hoping for some kind of discount but didn’t receive anything. Other than that I am happy with the truck More
by Joew65
Employees Worked With
Desiree Payne
March 20, 2022
This is my second car purchased from Abed Darwish. Very pleasant experience with all Metro Lexus members. Very pleasant experience with all Metro Lexus members. More
by Valcode
Employees Worked With
March 20, 2022
Abed was great from beginning to end. It was an amazing experience. I definitely recommend working with Abed. I will be back to Metro Lexus for another Lexus It was an amazing experience. I definitely recommend working with Abed. I will be back to Metro Lexus for another Lexus More
by 1st time Lexus owner
Employees Worked With
March 16, 2022
Josh, my service attendant was an expert to all my needs and concerns. Really appreciate him. needs and concerns. Really appreciate him. More
by tbutterflyz@sbglobal.net
Employees Worked With
March 16, 2022
It was the best experience I could’ve ever imagined. The process was easy and everyone was so helpful! The process was easy and everyone was so helpful! More
by Martin
March 15, 2022
This dealership is clean, the team is dedicated, hardworking, and know how to celebrate a new car! The general sales manager Jeff is genuine, honest, and fair. Tori from sales is OUTSTANDING. She di hardworking, and know how to celebrate a new car! The general sales manager Jeff is genuine, honest, and fair. Tori from sales is OUTSTANDING. She did all the legwork effortlessly and efficiently. She communicated with me constantly and listened to my needs and wants. Dave from finance is experienced and generous. Skylar is EXTREMELY knowledgeable. She is the techie you will want to know before driving your vehicle off the lot. The whole team is incredible and lively. Thank you for welcoming me into the Metro Lexus family! More
by Mrs. RLC
Employees Worked With
Other Employees :
Skylar Lippiatt and Dave Weaver
March 15, 2022
We were looking to replace our family car and took about a year to decide metro Lexus helped us with this process We are very happy with our selection of a new RX highbred a year to decide metro Lexus helped us with this process We are very happy with our selection of a new RX highbred More
by Brentreedfamily
Employees Worked With
March 15, 2022
Our experience with Metro Lexus dealership was pleasant and satisfactory. After a thorough search for a new car and visiting several dealerships, Metro Lexus definitely meets the highest standards. Nonethe and satisfactory. After a thorough search for a new car and visiting several dealerships, Metro Lexus definitely meets the highest standards. Nonetheless, the showroom and guest areas are clean, attractive, and very accommodating. Salesperson, Ryan Yee, is knowledgeable, polite and gracious. More
by KatherineE
Employees Worked With
