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Metro Lexus
Cleveland, OH
3,122 Reviews
Our passion is providing you with a world-class ownership experience. We share the thrill our customers get from owning and driving a Lexus. Whether you come in for a new or pre-owned car, to have your vehicle serviced, or to arrange financing, we are committed to providing a Lexus experience that keeps you coming back.
The staff at Metro Lexus looks forward to welcoming you into our home and to serving you as your premier Lexus dealer. Call us today at (888) 230-2806 or visit our Cleveland dealership to learn more about our luxury vehicles and white-glove services.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:30 PM
Tuesday 7:00 AM - 6:30 PM
Wednesday 7:00 AM - 6:30 PM
Thursday 7:00 AM - 8:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 3,122 reviews
March 06, 2025
Seth was very helpful in educating us about the product and options, and in stewarding us through the buying process. and options, and in stewarding us through the buying process. More
by jmellinger
March 05, 2025
I am a difficult customer to satisfy. I ask tons of questions and can get a bit demanding at times by asking for unnecessary information. Terry Ramey at Metro Lexus handled me well with a I ask tons of questions and can get a bit demanding at times by asking for unnecessary information. Terry Ramey at Metro Lexus handled me well with a smile throughout the entire purchase process. She answered all of my questions. She handled me as good a sales rep can to keep me interested in my SUV of interest. I feel Terry did a good job representing Metro Lexus I plan on recommending her to anyone I know who is interested in a Lexus purchase. Thank you Terry Ramey.. More
by Paulgera
March 04, 2025
Candice was phenomenal, no heavy handed sales tactics. She listened to my requirements and worked with me to choose the perfect car! She listened to my requirements and worked with me to choose the perfect car! More
by akzavagno
March 04, 2025
Terry Ramey provided an outstanding experience from start to finish! Her professionalism, knowledge, and dedication to customer satisfaction made the entire process smooth and enjoyable. We truly appre start to finish! Her professionalism, knowledge, and dedication to customer satisfaction made the entire process smooth and enjoyable. We truly appreciate her attention to detail and commitment to ensuring we had the best possible experience at Metro Lexus. Highly recommend working with Terry for anyone looking for top-notch service! More
by natalief
March 03, 2025
Overall the experience was amazing. They had the car ready to go and got my fiancé and I in and out in no time. They had the car ready to go and got my fiancé and I in and out in no time. More
by ahehriv
Employees Worked With
March 01, 2025
The vehicle was serviced as needed and returned to me as promised. Jeffrey Miller kept me updated on the service work and provided me with a loaner. Would suggest any Lexus owner to see Jeff at Metro. promised. Jeffrey Miller kept me updated on the service work and provided me with a loaner. Would suggest any Lexus owner to see Jeff at Metro. More
by Careysmiller
Employees Worked With
February 28, 2025
Candice is wonderful and so personable. Trustworthy and kind. I’d recommend her to friend and family. Trustworthy and kind. I’d recommend her to friend and family. More
by Nooka
Employees Worked With
February 28, 2025
I bought a 2021 Rx f sport it was used and a little pricey For a 4 year old car my sales man made it a good experience.The car was clean and ready when I came to pick it up.I appreciate the extra mil pricey For a 4 year old car my sales man made it a good experience.The car was clean and ready when I came to pick it up.I appreciate the extra mile the staff went putting on trailer hitch for my bike rack. Thanks, More
by Eidamj
Employees Worked With
February 27, 2025
By far the absolute kindest and attentive representative at Metro Lexus. We have become repeat customers solely from her service. at Metro Lexus. We have become repeat customers solely from her service. More
by Shawn Zak
Employees Worked With
February 27, 2025
Candice and your staff were very accommodating and super friendly. Cam was also very helpful, patient and super knowledgeable! friendly. Cam was also very helpful, patient and super knowledgeable! More
by TracieBulic
