Metro Lexus

Tori was very thorough, knowledgable and helpful. Would recoomend her to my friends. This is my third Lexus Would recoomend her to my friends. This is my third Lexus More

We had a great experience with Ryan. He was patient, kept us in the loop, and really listened to our needs. He was patient, kept us in the loop, and really listened to our needs. More

The best dealerships in northeast ohio, hands down! !! Especially the sales reps and customer Service. !! Especially the sales reps and customer Service. More

I am a Travel Critical Care Registered Nurse so I apologize for the delay in responding to this survey request and the delay is in no way a reflection to the outstanding customer service Mr. Rami Hom apologize for the delay in responding to this survey request and the delay is in no way a reflection to the outstanding customer service Mr. Rami Homsi provided me. From the initial telephone call and beyond the delivery of my very much wanted Lexus Mr. Rami Homsi remained professional and patient with me in my specific needs and wants. The challenge….I had a tight timeline before heading out of state for my next travel nurse assignment. I was anticipated to leave Ohio within 2 weeks. My desire for a specific color, both interior and exterior, was a challenge that I was stern in not wavering from and Mr. Rami Homsi helped facilitate with professionalism, patience, and kindness. Then he got me… he closed the deal with a surprise unveiling of my 2022 Lexus while having it recorded for me to have as a keepsake. Thank you Rami! Metro Lexus Finance Consultant Denae Jones hard work ethic did not go unnoticed …she is Pleasantly Efficient with a Outstanding Personality. Thank you Denae Jones for going the extra distance to get my purchase closed and on a Saturday evening at closing. Respectfully, Aimee Maiden, RN Currently enjoying my 2022 Lexus in sunny 80 degree Naples Florida ☀️🌴🌊 More

A very good car buying experience. Good service attitude, help us solve a lot of problems Good service attitude, help us solve a lot of problems More

Took both of my vehicles in to get serviced recently. Cordis was wonderful, pleasant and professional! Cordis was wonderful, pleasant and professional! More

This is my third car with Abed. He is always attentive and goes the extra mile. Also, very transparent. An awesome experience. He is always attentive and goes the extra mile. Also, very transparent. An awesome experience. More

Very good response to a long distance purchase of a vehicle from Metro Lexus. Prompt and professional in my dealings from the sales and financial departments. vehicle from Metro Lexus. Prompt and professional in my dealings from the sales and financial departments. More

Everyone at Metro Lexus was terrific. Abed was fantastic and on top of every detail. Skylar was amazing with explaining the technology. I will definitely recommend Metro Lexus to my frien Abed was fantastic and on top of every detail. Skylar was amazing with explaining the technology. I will definitely recommend Metro Lexus to my friends, co-workers and neighbors. More

This was my first experience at Metro Lexus and they went above and beyond what I could’ve ever imagined. The entire staff was very friendly and always helpful. Desiree was nothing short of amazing the entir above and beyond what I could’ve ever imagined. The entire staff was very friendly and always helpful. Desiree was nothing short of amazing the entire process. She continually updated me with any new information on the new vehicle, including start of manufacturing and estimated allocation timeframes. She worked diligently to find exactly what I wanted, despite the very limited availability. It was evident throughout that she wanted me to be completely happy with my new vehicle. I couldn’t have asked for a better experience. More