
Metro Lexus
Cleveland, OH
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:30 PM
Tuesday 7:00 AM - 6:30 PM
Wednesday 7:00 AM - 6:30 PM
Thursday 7:00 AM - 8:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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This dealership is the best. I took my car in for routine service and Cassie’s customer service skills are supreme!!!! She is courteous, professional, knowledgeable and friendly. Regarding the service I rec service and Cassie’s customer service skills are supreme!!!! She is courteous, professional, knowledgeable and friendly. Regarding the service I received, I’m over the moon with joy!!!! More
I can't say enough nice comments about Bob Alponat. He was courteous, knowledgeable and professional. I couldn't be happier with my Lexus! Thanks again Bob. was courteous, knowledgeable and professional. I couldn't be happier with my Lexus! Thanks again Bob. More
The whole staff was very courteous and the whole buying process was very quick and easy. There finance department took care everything and all I had to do was come and sign and it was a done deal. The wa process was very quick and easy. There finance department took care everything and all I had to do was come and sign and it was a done deal. The was perfectly clean and ready to go. More
Quality of Lexus cars and professionalism of staff keeps bringing me back to Metro Lexus. Matt Long is great to work with. Matt listened to what I wanted, found the car on their delivery build list, and a bringing me back to Metro Lexus. Matt Long is great to work with. Matt listened to what I wanted, found the car on their delivery build list, and acknowledged the work I had done on the value of my trade in. He explained the upgrades from my 2017 ES which made the purchase more exciting. Purchase process was made simple and fast. Car was delivered on the date he estimated. I won’t hesitate to call Matt when my wife decides to replace her ES. More
Thanks to the entire staff at Metro Lexus. This being my third Lexus since 2015 continues to be a successful experience. Terry Ramey, in particular, worked very hard to complete our sales transaction and s third Lexus since 2015 continues to be a successful experience. Terry Ramey, in particular, worked very hard to complete our sales transaction and see that I was satisfied. Her follow up has been outstanding. More
Metro Lexus is a very top notch dealership and very classy. Other dealerships can't compare. Christian my salesman is very personable, easy to work with and found the RX350 I wanted within a week. He i classy. Other dealerships can't compare. Christian my salesman is very personable, easy to work with and found the RX350 I wanted within a week. He is very knowledgeable and explains everything very well. Sarah the Finance Manager was also very nice and easy yo work with. More
Everyone was professional, knowledgeable, and super friendly. They made us feel just like a part of the family. friendly. They made us feel just like a part of the family. More
Enjoyable experience. They addressed my problem right away. Problem. they stood behind their work. Service tech informative and easy to work with. away. Problem. they stood behind their work. Service tech informative and easy to work with. More
Jessica was absolutely amazing. She was very professional and a pleasure to work with. I am extremely pleased with her service and all of her hard work to get me into my new Lexus! professional and a pleasure to work with. I am extremely pleased with her service and all of her hard work to get me into my new Lexus! More