Metro Lexus

Abed Darwish came highly recommended by my son, and rightly so! Abed is knowledgeable, prompt, organized and the most courteous person I've ever worked with! He and his sales manager worked with me to rightly so! Abed is knowledgeable, prompt, organized and the most courteous person I've ever worked with! He and his sales manager worked with me to put together an acceptable purchase agreement for my first Lexus. Abed is an outstanding sales consultant, and I highly recommend him to family, friends and anyone buying a Lexus. Thank you! More

Maia and Skylar were outstanding. Very friendly and welcoming environment. Would recommend to friends. Love the car and it was worth the drive from Columbus. welcoming environment. Would recommend to friends. Love the car and it was worth the drive from Columbus. More

One of the best car purchasing experiences we’ve ever had! Terry and Tom Brennan went above and beyond to put a deal together we were comfortable with. Will definitely recommend Metro Lexus to our friend had! Terry and Tom Brennan went above and beyond to put a deal together we were comfortable with. Will definitely recommend Metro Lexus to our friends and family . More

This is my second car from Lexus, the experience was very nice and meet the expectation for the brand everyone at the metro Lexus was helpful the sales manager and the sales representative Rami did great job nice and meet the expectation for the brand everyone at the metro Lexus was helpful the sales manager and the sales representative Rami did great job with me and he helped me to pick up the right car I love Lexus but I wish if there car service stays in good price. Thanks More

Desiree Payne and the entire Metro Lexus staff was impeccable. Helpful and hospitable from the beginning to end. Thank you all very much for your service! impeccable. Helpful and hospitable from the beginning to end. Thank you all very much for your service! More

Very satisfied with my experience with Metro Lexus. I came in from out of state and was up front about that. Metro Lexus treated me just like any other customer and made my car buying experience very mem came in from out of state and was up front about that. Metro Lexus treated me just like any other customer and made my car buying experience very memorable. It felt like Christmas! All of the dealer staff was friendly, welcoming, and accommodating. I left the dealer with the exact model, color, and features I was searching for, all at a competitive price. I would highly recommend this dealer to anyone in the Midwest. More

Thanks, Maia for your responsiveness and customer focus. I appreciate the time you took to answer my questions and prep cars for me as I was traveling quite some distance to your dealership. I appreciate the time you took to answer my questions and prep cars for me as I was traveling quite some distance to your dealership. More

Very happy with my entire experience.Great help from Very happy with my entire experience. Great help from Maia in my buying experience and Denae in finance was easy to work with I truly appreciated th Very happy with my entire experience. Great help from Maia in my buying experience and Denae in finance was easy to work with I truly appreciated the "no pressure" feeling while still checking on my timeline and offering updated information regarding pricing More

This was my second purchase at Metro Lexus. My recent buying experience was great. I submitted an online inquiry and Desiree promptly replied. We communicated via email for about a week or so working th buying experience was great. I submitted an online inquiry and Desiree promptly replied. We communicated via email for about a week or so working through some options to get the exact car I wanted because they didn’t have it on their lot. This was very convenient for me and reduced exposure during this difficult time. When it was finally time to visit the dealership, Desiree had some things I wanted to see in person set up and ready for me such as various exterior colors and a head-up display demonstration. Desiree is knowledgeable, patient and thorough. She found the car I wanted quicker than I was expecting. At delivery, the car had been brought inside a well lit room (it was February in Cleveland) and it was clean and perfect. Dave in finance got my through the paperwork very quickly and explained everything. Skylar, the technology associate, and Tori, a newly hired tech associate, went over the operation and advanced features of the car with me. They set up the Bluetooth for my phone, Apple CarPlay and would have done my garage door opener if I had brought it. They didn’t rush me and it was a pleasant experience. Desiree, Skylar, Dave and Jeff, the general sales manager, made sure my buying experience was a good one. They answered every question I had and have encouraged me to contact them if I need anything in the future. Would I buy another car at Metro Lexus; absolutely! I also highly recommend Desiree, Skylar, Tori, Dave and Jeff to help you get your Lexus. I am a satisfied customer. More

I went to metro Lexus to look for a car , everyone is very nice especially Ryan Yee and Tom are very helpful , making sure I’m happy with the car I buy ! very nice especially Ryan Yee and Tom are very helpful , making sure I’m happy with the car I buy ! More