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Metro Lexus
Cleveland, OH
3,117 Reviews
Our passion is providing you with a world-class ownership experience. We share the thrill our customers get from owning and driving a Lexus. Whether you come in for a new or pre-owned car, to have your vehicle serviced, or to arrange financing, we are committed to providing a Lexus experience that keeps you coming back.
The staff at Metro Lexus looks forward to welcoming you into our home and to serving you as your premier Lexus dealer. Call us today at (888) 230-2806 or visit our Cleveland dealership to learn more about our luxury vehicles and white-glove services.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:30 PM
Tuesday 7:00 AM - 6:30 PM
Wednesday 7:00 AM - 6:30 PM
Thursday 7:00 AM - 8:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 3,117 reviews
September 30, 2021
Our experience with Jessica, Dave, and Skylar was exceptional. Jessica was so accommodating to me and my family. We look forward to working with them again for our future purchases! exceptional. Jessica was so accommodating to me and my family. We look forward to working with them again for our future purchases! More
by lynn523
September 30, 2021
Bob made our experience of buying a new car seamless and stress free. He listened to our needs and worked to find the right car for us. He always followed up when he said he would and we grew to trust him stress free. He listened to our needs and worked to find the right car for us. He always followed up when he said he would and we grew to trust him almost instantly. Bob truely wants what’s best for the customer. We have always had a great experience with Metro Lexus and all of their staff. More
by sarahhill
Employees Worked With
Bob Alponat
September 30, 2021
Great salesmen to work with and very professional. Made me feel comfortable in answering all my questions. Highly recommend. me feel comfortable in answering all my questions. Highly recommend. More
by robyn.victor3
Employees Worked With
September 30, 2021
I absolutely loved my experience with Christian. He contacted me with delivery times that worked perfectly within my time range, he was very understanding of my needs and made me feel comfortable with contacted me with delivery times that worked perfectly within my time range, he was very understanding of my needs and made me feel comfortable with my visit from start to finish. Keep up the amazing work Christian! More
by Amber Ehlert
Employees Worked With
September 30, 2021
Christian Miller was very professional and personable and I will defintely use him for my future car needs! I will defintely use him for my future car needs! More
by kconley6912
Employees Worked With
September 30, 2021
Terry Ramey is an excellent sales person. It was a pleasure for me to work with her. I congratulate Metro Lexus for having people like her serving at this dealership. Riaz Shirazi pleasure for me to work with her. I congratulate Metro Lexus for having people like her serving at this dealership. Riaz Shirazi More
by Rshirazi
September 29, 2021
past experience with service department was so outstanding with a car i had'nt even bought there, I knew the sales department would be the same, and it definitely is. Even though I was late on a S outstanding with a car i had'nt even bought there, I knew the sales department would be the same, and it definitely is. Even though I was late on a Saturday afternoon for my scheduled vehicle pickup everyone and especially Kevin was as if they had nothing else to do at 5PM! More
by eriebud
September 29, 2021
Kevin was great. Service forgot to reset the oil change reminder before I bought the car, so I received 4 calls asking if I'd like to schedule service. reminder before I bought the car, so I received 4 calls asking if I'd like to schedule service. More
by steelercmc
Employees Worked With
Kevin McGuire
