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Metro Lexus
Cleveland, OH
3,122 Reviews
Our passion is providing you with a world-class ownership experience. We share the thrill our customers get from owning and driving a Lexus. Whether you come in for a new or pre-owned car, to have your vehicle serviced, or to arrange financing, we are committed to providing a Lexus experience that keeps you coming back.
The staff at Metro Lexus looks forward to welcoming you into our home and to serving you as your premier Lexus dealer. Call us today at (888) 230-2806 or visit our Cleveland dealership to learn more about our luxury vehicles and white-glove services.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:30 PM
Tuesday 7:00 AM - 6:30 PM
Wednesday 7:00 AM - 6:30 PM
Thursday 7:00 AM - 8:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 3,122 reviews
February 12, 2025
This is my second time buying a car with Candice, she’s very professional and super sweet. She got us all taken care of, and provided great service throughout the car buying process. very professional and super sweet. She got us all taken care of, and provided great service throughout the car buying process. More
by Lin
Employees Worked With
February 06, 2025
Seth was a great salesman. He was professional and knowledgeable. His communication was top notch. If you called with a question he answered immediately. He found us exactly w He was professional and knowledgeable. His communication was top notch. If you called with a question he answered immediately. He found us exactly what we wanted. I would highly recommend him. His follow thru after we received the car was much appreciated. David in finance was great also. He was extremely knowledgeable and explained everything perfectly. Andrew in parts was friendly and efficient. The manager was just a little brash. I would recommend this dealership. More
by Janicestark53
February 05, 2025
Colin made the car buying process smooth. Very professional and knowledgeable. He followed through and showed honesty & integrity. Made me feel like family. I highly recommend if you are loo Very professional and knowledgeable. He followed through and showed honesty & integrity. Made me feel like family. I highly recommend if you are looking for a Lexus to give him a call! More
by Alanasellshomes
Employees Worked With
February 05, 2025
Colin was very attentive and followed thru with everything I asked. Quick responses and genuinely cared for finding what I wanted. everything I asked. Quick responses and genuinely cared for finding what I wanted. More
by Mj
Employees Worked With
February 03, 2025
Ryan was an excellent salesman very conscientious very thorough in my needs highly recommended very pleasant experience thorough in my needs highly recommended very pleasant experience More
by Stephanie
February 03, 2025
The process of buying the car was relatively smooth, very challenging negotiations. The salesman was.very easy to talk to and made both my wife and I very comfortable through the whole process. challenging negotiations. The salesman was.very easy to talk to and made both my wife and I very comfortable through the whole process. More
by Marulli2357
February 02, 2025
The service staff was responsive and informed. My car was repaired, washed and delivered in a timely manner. My car was repaired, washed and delivered in a timely manner. More
by Toohappy1
Employees Worked With
February 02, 2025
The service staff at Metro Lexus was ready for me when I arrived. Several issues surfaced and were fixed and my car was ready, as promised, when I returned. Onecreason I’m on my third Lexus is because of th arrived. Several issues surfaced and were fixed and my car was ready, as promised, when I returned. Onecreason I’m on my third Lexus is because of the quality of the service. More
by HW
Employees Worked With
February 01, 2025
Did a great job in getting us the car we wanted and explained everything. Very easy to talk too. Did an all around great job explained everything. Very easy to talk too. Did an all around great job More
by Edmontgomery9
Employees Worked With
February 01, 2025
We have worked with Terry before to get our leases and she is always very helpful and friendly and knowledgeable. she is always very helpful and friendly and knowledgeable. More
by Cindykett51
