
Metro Lexus
Cleveland, OH
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:30 PM
Tuesday 7:00 AM - 6:30 PM
Wednesday 7:00 AM - 6:30 PM
Thursday 7:00 AM - 8:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 3,117 reviews
This dealership has a welcoming atmosphere and is very clean. Everyone is very friendly and attentive. It is very conveniently located and easy to get into. clean. Everyone is very friendly and attentive. It is very conveniently located and easy to get into. More
I was most impressed that my husband and I were not immediately approached by a “salesperson” on our arrival. After a short time a woman walked near by letting us know if we had any questions, anyone n immediately approached by a “salesperson” on our arrival. After a short time a woman walked near by letting us know if we had any questions, anyone nearby could help! More
Desiree was extremely helpful and accommodating to my busy schedule. She was able to do everything by text which was amazing since I was at work. busy schedule. She was able to do everything by text which was amazing since I was at work. More

I had a great experience with the agent that prepared the paperwork for me to purchase my second vehicle from metro Lexus the tech was Fantastic in pointing out the operation of the vehicle functions on the paperwork for me to purchase my second vehicle from metro Lexus the tech was Fantastic in pointing out the operation of the vehicle functions on the inside of the car More
Wonderful Employees My husband and I can’t say enough about the service provided by Terry Ramey and the staff at Metro Lexus. Terry made it very easy to make the decisio My husband and I can’t say enough about the service provided by Terry Ramey and the staff at Metro Lexus. Terry made it very easy to make the decision to purchase our vehicle with her especially during this COVID-19 pandemic. Terry is extremely pleasant to be around not only is she very professional and knowledgeable, she makes you feel important to her. I can say this about Denae Jones as well. Usually it’s a uneasy stressful time completing all the financing for a new vehicle, Denae made this experience very pleasant. Everyone we were in contact with within this dealership made you feel welcome and as if they have known you for a while. The customer service you receive is top notch. We highly recommend Metro Lexus for the next purchase you may be considering. Jim and Leah Hartman More
Working with Terry was a great experience. Her personality shows in her salesmanship. I will be referring her to family and friends . This was the easiest and best experience that I have had deali personality shows in her salesmanship. I will be referring her to family and friends . This was the easiest and best experience that I have had dealing with Metro Lexus. Thanks again Terry!! We will be back. More
NX purchase through Metro Lexus We had a great experience with the dealership (Michael the G.M.) and Jody, our sales expert! They were not pushy and willing to work with us on the We had a great experience with the dealership (Michael the G.M.) and Jody, our sales expert! They were not pushy and willing to work with us on the sale. They gave us a great deal on our trade-in, right up there with the KBB's of the world. The facilities are awesome and if you need a Lexus, I'd start right at Metro! We appreciate the TLC they gave us and look forward to many years of great service and, of course, our next visit to Metro for our next vehicle! More
Very easy to work with and found me the EXACT car I wanted, options and all. She never put any pressure on me to buy. wanted, options and all. She never put any pressure on me to buy. More
Jody is so helpful and will work with you to get you the Lexus your looking for ! She goes above and beyond for you ! I highly recommend her if Lexus is the vehicle for you . Lexus your looking for ! She goes above and beyond for you ! I highly recommend her if Lexus is the vehicle for you . More
Bennett is a great guy Quick response Nice and clean Bennett is a great guy Quick response Nice and clean dealership Comfortable lobby area I love the car wash kind a deal I hope they keep cont Bennett is a great guy Quick response Nice and clean dealership Comfortable lobby area I love the car wash kind a deal I hope they keep continue their nice attitude after my purchase!! More