Back

Metro Lexus

Cleveland, OH

4.9
3,117 Reviews
Our passion is providing you with a world-class ownership experience. We share the thrill our customers get from owning and driving a Lexus. Whether you come in for a new or pre-owned car, to have your vehicle serviced, or to arrange financing, we are committed to providing a Lexus experience that keeps you coming back. The staff at Metro Lexus looks forward to welcoming you into our home and to serving you as your premier Lexus dealer. Call us today at (888) 230-2806 or visit our Cleveland dealership to learn more about our luxury vehicles and white-glove services.
Contact Dealership

13600 Brookpark Rd

Cleveland, OH

44135

Directions

By Type

Showing 3,117 reviews

January 27, 2020

Excellent All Around Desiree Payne was awesome. From the time I walked in, to the test drive to figuring out the numbers she explained everything in detail. I felt very c More

by sfarmer20
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Weaver
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Desiree Payne
January 27, 2020

She was wonderful made everything at Leslie without any worries. Great service. It’s a different manager was also exquisite wonderful job both were a great team and once again made everything Effortless as More

by stevendr2b
Recommend Dealer
Yes
Employees Worked With
Desiree Payne
January 25, 2020

The people were pleasant and nice, Desiree was a pleasure to work with. I believe that she went above and beyond to ensure that I received the vehicle that I wanted she was very accommodating. More

by Annetteg20
Recommend Dealer
Yes
Employees Worked With
David Weaver
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Desiree Payne
January 24, 2020

Very friendly and attentive staff. Very impressed that they delivered my plates to the house. Desiree always would follow up to make sure my experience was great. More

by dpagon
Recommend Dealer
Yes
Employees Worked With
Desiree Payne
January 24, 2020

We had a nice experience. Would recommend metro Lexus. We also enjoyed working with Desiree. She answered all of our questions thoroughly. Very happy with our new cars! Would definitely have Desiree help us More

by safoyle
Recommend Dealer
Yes
Employees Worked With
David Weaver
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Desiree Payne
January 24, 2020

A very top notch , professional dealership that has made purchasing and receiving a new car an enjoyable experience! A great find for anyone buying a car in Ohio or Western Pennsylvania More

by Jathey4
Recommend Dealer
Yes
Employees Worked With
Jeff Sustersic
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Weaver
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Desiree Payne
January 23, 2020

Abed was very good. Just needs more experience. He seemed to try too hard to please. Relax and enjoy the experience. We appreciated the follow-up. More

by spisak8
Recommend Dealer
Yes
Employees Worked With
Michael Gleydura
5.0
This rating includes all reviews, with more weight given to recent reviews.
Abed Darwish
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Denae Jones
January 23, 2020

My purchase of a luxury Lexus SUV was very easy, efficient and without delay. I very much enjoyed dealing with my sales person who listened to what I wanted and was able to find it for the price tha More

by Happy Lexus SUV driver
Recommend Dealer
Yes
Employees Worked With
Terry Ramey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Desiree Payne, Bob Alponat
January 23, 2020

Desiree did an outstanding job! She was amazing! She answered all of my questions or I promptly and took care of everything ansook care of everything I needed. More

by ato
Recommend Dealer
Yes
Employees Worked With
Desiree Payne, Desiree Payne
January 22, 2020

very pleasant experience Desiree was a pleasure to work with. She was very timely in responses and easy to work with....... I would work with her again on my next purcha More

by ssimmerson
Recommend Dealer
Yes
Employees Worked With
Desiree Payne
...
229
...