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Metro Lexus

Cleveland, OH

4.9
3,127 Reviews
Our passion is providing you with a world-class ownership experience. We share the thrill our customers get from owning and driving a Lexus. Whether you come in for a new or pre-owned car, to have your vehicle serviced, or to arrange financing, we are committed to providing a Lexus experience that keeps you coming back. The staff at Metro Lexus looks forward to welcoming you into our home and to serving you as your premier Lexus dealer. Call us today at (888) 230-2806 or visit our Cleveland dealership to learn more about our luxury vehicles and white-glove services.
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13600 Brookpark Rd

Cleveland, OH

44135

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Showing 3,127 reviews

December 30, 2024

Thank you for making my car-buying experience truly exceptional! I’m thrilled with my new Lexus and I appreciate the outstanding service and support throughout the process. Your professionalism, transp More

by Cmramion
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Christian Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 30, 2024 -

Metro Lexus responded

We're delighted to hear that your car-buying experience at Metro Lexus was exceptional! Our team is committed to providing top-notch service and ensuring a smooth process. Enjoy every moment with your new Lexus!

December 30, 2024

This is my 4th car in row from Metro Lexus. Matt has worked with me on each vehicle, and I keep coming back--so that is the best sign of great satisfaction with my experiences with Metro Lexus, More

by customer
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Matt Long
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Weaver
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 30, 2024 -

Metro Lexus responded

We're delighted to hear that Matt and Mike have consistently provided you with excellent service at Metro Lexus. Thank you for your continued trust in us, and we look forward to assisting you with your future vehicle needs!

December 30, 2024

I had an outstanding experience with this dealership. The salesperson and financial advisor and onboarding experience were exceptional More

by cthyhooper
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
David Weaver
5.0
This rating includes all reviews, with more weight given to recent reviews.
Christian Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tysean Yorke
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 31, 2024 -

Metro Lexus responded

We're delighted to hear about your outstanding experience with our team at Metro Lexus! Thank you for sharing such positive feedback. Enjoy every moment in your new vehicle!

December 30, 2024

Efficient and friendly service, no haggling and time wasting. Always met expectations. Couldn't be happier with the transaction. More

by bettyxfang
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Matt Long
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 30, 2024 -

Metro Lexus responded

We're delighted to hear that our team at Metro Lexus provided efficient and friendly service, meeting your expectations without any hassle. Thank you for sharing your positive experience with us!

December 30, 2024

Allison and the Metro Lexus family were hospitable, kind and well versed with the vechicle I was likely desired. More

by Ashley M
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Peter Mapp
5.0
This rating includes all reviews, with more weight given to recent reviews.
Allison Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 02, 2025 -

Metro Lexus responded

Ashley, we're delighted to hear that Allison and the Metro Lexus team provided you with such a welcoming experience. Thank you for your kind words!

December 30, 2024

Metro Lexus and Matt Long are what you should expect when buying a new car. Their level of service is top drawer. More

by RalphS
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Matt Long
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 03, 2025 -

Metro Lexus responded

We're thrilled to hear that Matt and the Metro Lexus team provided a top-notch car-buying experience. Thank you for choosing us and enjoy the ride, Ralph!

December 30, 2024

In my three decades as both a driver and a buyer of cars, I've never met a salesperson as genuinely enthusiastic and knowledgeable about their products as Candice Thomas. She took the time to thoroughly expl More

by Jennifer Frear Skutnik
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Candice Thomas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 01, 2025 -

Metro Lexus responded

Jennifer, we're delighted to hear about your positive experience with Candice at Metro Lexus! It's wonderful that she provided you with such informative and pressure-free service. We look forward to welcoming you back in January!

December 30, 2024

I was very pleased from the minute we walked in. The receptionist was kind and helpful. Our sales representative Christian was very knowledgeable and helpful without being at all pushy. Trea who hel More

by KellyBonner
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Christian Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sarah Klein
5.0
This rating includes all reviews, with more weight given to recent reviews.
Trae Harris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 30, 2024 -

Metro Lexus responded

It's fantastic to hear that you had such a positive experience with our team at Metro Lexus! We're glad Christian and Trea made the process enjoyable and informative. Enjoy your new Lexus, and thank you for choosing us!

December 30, 2024

I have bought at least 12 cars from this dealership. They are always courteous and helpful and give excellent service More

by ADAHMAN
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Matt Long
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tysean Yorke
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 30, 2024 -

Metro Lexus responded

Thank you for your continued trust in Metro Lexus! We're delighted to hear about your positive experiences with our team. Looking forward to assisting you again in the future!

December 30, 2024

I went to the dealership to look at the cars, I was disappointed there was only one Hybrid. Took for drive and Chris talked with me and we bought on the spot More

by janardantallam
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Christian Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sarah Klein
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 01, 2025 -

Metro Lexus responded

We're glad Chris could assist you with your purchase at Metro Lexus! We hope you're enjoying your new hybrid and appreciate you choosing us.

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