Back

Metro Lexus

Cleveland, OH

4.9
3,143 Reviews
Our passion is providing you with a world-class ownership experience. We share the thrill our customers get from owning and driving a Lexus. Whether you come in for a new or pre-owned car, to have your vehicle serviced, or to arrange financing, we are committed to providing a Lexus experience that keeps you coming back. The staff at Metro Lexus looks forward to welcoming you into our home and to serving you as your premier Lexus dealer. Call us today at (888) 230-2806 or visit our Cleveland dealership to learn more about our luxury vehicles and white-glove services.
Contact Dealership

13600 Brookpark Rd

Cleveland, OH

44135

Directions

By Type

Showing 3,143 reviews

December 28, 2019

Lexus GX 460 We have leased our last three vehicles from Metro Lexus on Brookpark Rd. We have found their sales and service to be without reproach. Terry Ramey has More

by Zura
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Terry Ramey
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 27, 2019

Christian Miller was meant to be my sales person! Not only did he know the ins and outs of literally every vehicle, but he listened to all of my wants and needs too. He went above and beyond, making s More

by April S.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Gleydura
5.0
This rating includes all reviews, with more weight given to recent reviews.
Christian Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jeff Sustersic
December 26, 2019

Leasing my first car, Christian answered all my questions and made me feel comfortable during the decision making process. I typically know what I’m looking for but when it comes to cars I needed some help! More

by jdugan12
Recommend Dealer
Yes
Employees Worked With
Christian Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Denae Jones
December 24, 2019

Best experience I’ve ever had when leasing a car! Their attention to detail and making the customer experience as seamless as possible was amazing! More

by Tweinmann27
Recommend Dealer
Yes
Employees Worked With
Michael Gleydura
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matt Long
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Denae Jones
December 23, 2019

Understanding Sales Rep. I purchased my second vehicle from Metro Lexus Dealership on 12-21-19, I received outstanding service from my number sales person Terry Ramey, I hope More

by bordenlaurian
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Terry Ramey
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Weaver
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 23, 2019

Christian was unbelievably helpful during this process. I very indecisive between a small cross over SUV and staying in a car. He even knew I was looking at other automakers and still helped me make the righ More

by Samantha Mae
Recommend Dealer
Yes
Employees Worked With
Christian Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 23, 2019

Christian did a great jobs walking me through the advantages of trading in my 2017 for a 2020. He brought up a few things I hadn’t considered initially. More

by Joey Knish
Recommend Dealer
Yes
Employees Worked With
David Weaver
5.0
This rating includes all reviews, with more weight given to recent reviews.
Christian Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeff Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 22, 2019

Great service on my Lexus Rob Sprosty suggested i take my Lexus to Metro instead of a Conrads for a major repair. It took several days but they gave me a nice loaner and my ca More

by msacbarnes
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cordis Bunch
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Robert Sprosty
December 22, 2019

Purchase NX 300 This was the first time we purchased any car from Metro Lexus. Very friendly and customer focused dealership. Rami Homsi made us feel very comfortable More

by Deepak
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mr. Francesco Nappo, Rami Homsi
December 22, 2019

Rob, not only did a great job when I purchased the vehicle, but he always stops by to say hello and ask how I am enjoying the car when I have it in for a service. Steven in the service department hand More

by Rick A (North Ridgeville)
Recommend Dealer
Yes
Employees Worked With
Steven Gierke, Antonella Jaffel, Robert Sprosty
...
234
...