
Metro Lexus
Cleveland, OH
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:30 PM
Tuesday 7:00 AM - 6:30 PM
Wednesday 7:00 AM - 6:30 PM
Thursday 7:00 AM - 8:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Lexus GX 460 We have leased our last three vehicles from Metro Lexus on Brookpark Rd. We have found their sales and service to be without reproach. Terry Ramey has We have leased our last three vehicles from Metro Lexus on Brookpark Rd. We have found their sales and service to be without reproach. Terry Ramey has been our salesperson. She has always listened to and worked to accommodate our family’s needs. More
Christian Miller was meant to be my sales person! Not only did he know the ins and outs of literally every vehicle, but he listened to all of my wants and needs too. He went above and beyond, making s Not only did he know the ins and outs of literally every vehicle, but he listened to all of my wants and needs too. He went above and beyond, making sure I was happy and got what I ultimately wanted. We felt so welcomed and at home ...I will send everyone I know to him, and to Metro Lexus. Thank you Christian! More
Leasing my first car, Christian answered all my questions and made me feel comfortable during the decision making process. I typically know what I’m looking for but when it comes to cars I needed some help! and made me feel comfortable during the decision making process. I typically know what I’m looking for but when it comes to cars I needed some help! The whole process was easy and straightforward. I appreciate it and look forward to driving my new car! More
Best experience I’ve ever had when leasing a car! Their attention to detail and making the customer experience as seamless as possible was amazing! attention to detail and making the customer experience as seamless as possible was amazing! More
Understanding Sales Rep. I purchased my second vehicle from Metro Lexus Dealership on 12-21-19, I received outstanding service from my number sales person Terry Ramey, I hope I purchased my second vehicle from Metro Lexus Dealership on 12-21-19, I received outstanding service from my number sales person Terry Ramey, I hope and pray that I will have the opportunity to work with her again. Thank you so much Terry. More
Christian was unbelievably helpful during this process. I very indecisive between a small cross over SUV and staying in a car. He even knew I was looking at other automakers and still helped me make the righ very indecisive between a small cross over SUV and staying in a car. He even knew I was looking at other automakers and still helped me make the right decision. He is truly passionate at making sure you get the right automobile for you. Christian will be getting a phone call again from me when I ready to make another purchase. Thank you Christian! More
Christian did a great jobs walking me through the advantages of trading in my 2017 for a 2020. He brought up a few things I hadn’t considered initially. advantages of trading in my 2017 for a 2020. He brought up a few things I hadn’t considered initially. More
Great service on my Lexus Rob Sprosty suggested i take my Lexus to Metro instead of a Conrads for a major repair. It took several days but they gave me a nice loaner and my ca Rob Sprosty suggested i take my Lexus to Metro instead of a Conrads for a major repair. It took several days but they gave me a nice loaner and my car runs great. More
Purchase NX 300 This was the first time we purchased any car from Metro Lexus. Very friendly and customer focused dealership. Rami Homsi made us feel very comfortable This was the first time we purchased any car from Metro Lexus. Very friendly and customer focused dealership. Rami Homsi made us feel very comfortable while we were deciding on options and vehicle to purchase. He was able to quickly understand our needs and offered several possibilities to make a deal. Hope we meet sales people like Rami for our future shopping needs. We would also like recognize Mr. Nappo for his help. My wife and I were happy to get such a great deal for our 2020 NX-300. We will definitely recommend this dealership and Rami to our friends. Thanks a lot. More
Rob, not only did a great job when I purchased the vehicle, but he always stops by to say hello and ask how I am enjoying the car when I have it in for a service. Steven in the service department hand vehicle, but he always stops by to say hello and ask how I am enjoying the car when I have it in for a service. Steven in the service department handled my most recent service and he too was courteous and professional. The customer experience with Metro is second to none. More