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Metro Lexus
Cleveland, OH
3,140 Reviews
Our passion is providing you with a world-class ownership experience. We share the thrill our customers get from owning and driving a Lexus. Whether you come in for a new or pre-owned car, to have your vehicle serviced, or to arrange financing, we are committed to providing a Lexus experience that keeps you coming back.
The staff at Metro Lexus looks forward to welcoming you into our home and to serving you as your premier Lexus dealer. Call us today at (888) 230-2806 or visit our Cleveland dealership to learn more about our luxury vehicles and white-glove services.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:30 PM
Tuesday 7:00 AM - 6:30 PM
Wednesday 7:00 AM - 6:30 PM
Thursday 7:00 AM - 8:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 3,140 reviews
December 07, 2019
A wonderful experience leasing my first Lexus at Metro. Sincere thanks to Rob Sprosty, a very personable, experienced and skilled salesperson. Rob worked to assure the best deal possible. He listens, as Sincere thanks to Rob Sprosty, a very personable, experienced and skilled salesperson. Rob worked to assure the best deal possible. He listens, asks the right questions, and works to close quickly. His expertise made the process very easy. Thanks to Rob and the entire team at Metro Lexus Cleveland! More
by Dziak Rose
Employees Worked With
Tony, who explained the internal technology and operation of the vehicle, was also extremely helpful., Robert Sprosty, Jeff Sustersic, Denae Jones
December 07, 2019
Pleasurable experience. Very respectful and knowledgeable. Highly recommend Rob and Metro Lexus. Rob was always immediately available and answered all our questions. We are getting just what knowledgeable. Highly recommend Rob and Metro Lexus. Rob was always immediately available and answered all our questions. We are getting just what we want in this vehicle. More
by fourgablemgmt
Employees Worked With
Robert Sprosty
December 06, 2019
Easiest Vehicle Buying Experience Ever Having purchased over 30 vehicles during the last 40 years, the buying experience with Terry at Metro Lexus was the easiest and most customer friendly Having purchased over 30 vehicles during the last 40 years, the buying experience with Terry at Metro Lexus was the easiest and most customer friendly ever. From start to finish Terry exceeded all my expectations. Keep up this great work and you will continue to grow and prosper above all other dealerships. More
by Rudy
December 06, 2019
Metro Lexus is the greatest Desiree Payne help me get my dream car. Her service and everyone there was superb I would recommend them anytime. They were so detail caring and patie Desiree Payne help me get my dream car. Her service and everyone there was superb I would recommend them anytime. They were so detail caring and patient. From the moment I walked in the treatment was that of royalty warm smiling faces, beautiful location and the free drinks and treats were constantly offered. The continuous follow up to make sure I was informed and pleased is greatly appreciated More
by Nadralynch@gmail.com
December 06, 2019
A+ Very Nice Very easy and smooth process. Everyone was responsive and very professional. Everything in the process was explained in detail. I was extremely sat Very easy and smooth process. Everyone was responsive and very professional. Everything in the process was explained in detail. I was extremely satisfied with the entire process. A great experience, indeed. More
by djenne
Employees Worked With
Desiree Payne
December 05, 2019
Low pressure, very supportive I had an accident and needed to replace the car I had been driving. Terry was very supportive and helpful in getting me close to the same monthly paym I had an accident and needed to replace the car I had been driving. Terry was very supportive and helpful in getting me close to the same monthly payment I had previously. I love the services like airport shuttle and free parking. They even picked my car up at the long term parking facility by the airport to service it. More
by Sixreis
Employees Worked With
December 05, 2019
Great Experience! Our experience with the Lexus dealership has always been a great one! Terry helped us out greatly with our trade in and upgrade to our newest model! W Our experience with the Lexus dealership has always been a great one! Terry helped us out greatly with our trade in and upgrade to our newest model! We are very grateful and highly recommend her service and sales! More
by gb123
Employees Worked With
December 03, 2019
New vehicle purchase We worked with a Bosko in purchasing our new Lexus. He was very helpful and friendly and we did not feel pressured. He was knowledgeable and worked w We worked with a Bosko in purchasing our new Lexus. He was very helpful and friendly and we did not feel pressured. He was knowledgeable and worked with us to get the car we wanted. More
by LoriM
Employees Worked With
Bosko Golubovic
December 03, 2019
Very Helpful Bosko listened to my needs and find the right package for what we needed. I have purchased 4 cars from Metro Lexus and have always been satisfied with Bosko listened to my needs and find the right package for what we needed. I have purchased 4 cars from Metro Lexus and have always been satisfied with the customer service from Bosko. More
by Dbrowne8
Employees Worked With
Bosko Golubovic
