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Metro Lexus
Cleveland, OH
3,132 Reviews
Our passion is providing you with a world-class ownership experience. We share the thrill our customers get from owning and driving a Lexus. Whether you come in for a new or pre-owned car, to have your vehicle serviced, or to arrange financing, we are committed to providing a Lexus experience that keeps you coming back.
The staff at Metro Lexus looks forward to welcoming you into our home and to serving you as your premier Lexus dealer. Call us today at (888) 230-2806 or visit our Cleveland dealership to learn more about our luxury vehicles and white-glove services.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:30 PM
Tuesday 7:00 AM - 6:30 PM
Wednesday 7:00 AM - 6:30 PM
Thursday 7:00 AM - 8:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 3,132 reviews
December 30, 2024
In my three decades as both a driver and a buyer of cars, I've never met a salesperson as genuinely enthusiastic and knowledgeable about their products as Candice Thomas. She took the time to thoroughly expl I've never met a salesperson as genuinely enthusiastic and knowledgeable about their products as Candice Thomas. She took the time to thoroughly explain various vehicles without applying any unnecessary pressure to make an immediate purchase. Instead, she empowered me with valuable information, and when I return in January, I will exclusively work with her. I've shared with all my colleagues, family, and friends, that Candice Thomas at Metro Lexus is simply the best! More
by Jennifer Frear Skutnik
Employees Worked With
December 30, 2024
I was very pleased from the minute we walked in. The receptionist was kind and helpful. Our sales representative Christian was very knowledgeable and helpful without being at all pushy. Trea who hel The receptionist was kind and helpful. Our sales representative Christian was very knowledgeable and helpful without being at all pushy. Trea who helped us with all of the new technology features was super fun, knowledgeable and patient! Very nice experience and we are thrilled with our new Lexus. More
by KellyBonner
December 30, 2024
I have bought at least 12 cars from this dealership. They are always courteous and helpful and give excellent service They are always courteous and helpful and give excellent service More
by ADAHMAN
December 30, 2024
I went to the dealership to look at the cars, I was disappointed there was only one Hybrid. Took for drive and Chris talked with me and we bought on the spot disappointed there was only one Hybrid. Took for drive and Chris talked with me and we bought on the spot More
by janardantallam
December 30, 2024
Excellent purchase experience from test-drive to delivery. I cannot endorse this dealership enough! Kudos! delivery. I cannot endorse this dealership enough! Kudos! More
by William Hahn
December 29, 2024
I was treated with courtesy and respect; at no time did I feel pressured or manipulated but rather was supported in choosing the vehicle that best suited my needs. feel pressured or manipulated but rather was supported in choosing the vehicle that best suited my needs. More
by annjai2024
Employees Worked With
December 29, 2024
Metro Lexus delivered as promise with the 2025 Lexus RX 350 , and Tori was very helpful going thru the new car purchase process…. Overall, I’m very pleased with the new car…. Ken Hohman 350 , and Tori was very helpful going thru the new car purchase process…. Overall, I’m very pleased with the new car…. Ken Hohman More
by emperorkch
Employees Worked With
December 29, 2024
From start to finish Abed was very helpful and informative in assisting me with finding the perfect RX 350. I was highly recommend Abed informative in assisting me with finding the perfect RX 350. I was highly recommend Abed More
by Lexusclientforever
Employees Worked With
December 29, 2024
Tori was great to work with and made it easy to purchase from Metro. I won’t go to another dealership. from Metro. I won’t go to another dealership. More
by markshenzik
