Metro Lexus

Very good experience. It was surprisingly easy and quite informative experience. As we switched from Acura/Honda line to Toyota, Terry's professional knowledge  and practic It was surprisingly easy and quite informative experience. As we switched from Acura/Honda line to Toyota, Terry's professional knowledge  and practical and realistic approach to facilitating the transaction were very helpful. Thanks to Terry we did not waste any time at the dealership. I wish all car salesman were like that! Thanks! More

Always top shelf in every way. I have dealt with them for many years and have always felt good about going back. They are the nicest people. Professional. Thorough. Trustworthy. I have dealt with them for many years and have always felt good about going back. They are the nicest people. Professional. Thorough. Trustworthy. They are excellent. Can’t say more. Bosko in sales and Steven in service are outstanding. If my wife was being surveyed, she would say the exact same thing. More

Found the vehicle I was looking for. After a long search, Metro found the vehicle I wanted. Abed was very helpful in making certain my needs were met. Christian was helpful in explaining After a long search, Metro found the vehicle I wanted. Abed was very helpful in making certain my needs were met. Christian was helpful in explaining the all the buttons and whistles, Francesco made the paperwork process go smooth and easy. More

Forever Spoiled! Best car purchasing experience EVER! Terry Ramey was exceptional. I went to Lexus because of the great reviews of the brand and Terry helped me conf Best car purchasing experience EVER! Terry Ramey was exceptional. I went to Lexus because of the great reviews of the brand and Terry helped me confirm this. Terry helped my find the car that would fit my needs and my budget. Answered all my questions and made me feel at ease with my decision. Would not hesitate to recommend Lexus, this dealership and Terry. Love my new car. More

Bought from Columbus Terry and Dave were good to work with. Glad we were able to put the deal together and the trip to Cleveland then proved worth it. Overall the dealer Terry and Dave were good to work with. Glad we were able to put the deal together and the trip to Cleveland then proved worth it. Overall the dealership was really responsive and the buying experience was quick and painless. They even are mailing me an item I left in my old trade-in which was nice. I've already put a recommendation out there for a friend. More

Amazing experience Hands down the best experience while purchasing a new vehicle. I am so happy with my purchase. Rami answered all my questions and made sure I was comf Hands down the best experience while purchasing a new vehicle. I am so happy with my purchase. Rami answered all my questions and made sure I was comfortable through the entire process. More

My First Lexus Experience! Desiree was my sakes person and gave excellent service! Made my first experience so nice. I love the car, so excited for my purchase and the price tha Desiree was my sakes person and gave excellent service! Made my first experience so nice. I love the car, so excited for my purchase and the price that was chosen! Thank you team Lexus and Desiree for your patience and courteous process in making this a better experience then most dealerships! Both Tony and Christopher were so awesome in assisting me to understand how my car functions and helping me with general needs with my new car and delivery of my prior car! So patient!! Thanks to the team!! And I have all my one year of car washes ready to go! Thank you! More

Rami Was excellent!!! ⭐️ ⭐️ ⭐️⭐️⭐️ I walked in with no expectations, they were about to close and I was greeted with the biggest smile by the lady at the front desk and there was Rami, I walked in with no expectations, they were about to close and I was greeted with the biggest smile by the lady at the front desk and there was Rami, he took his time to listen, showed me a couple vehicles and even test drove it almost at closing time. Rami, mis manager and other stayed after hours to take care of me. Credit application and approval took less than 10 minutes!!! Great customer service, great experience. Happy with my car... ⭐️⭐️⭐️⭐️⭐️ More

Jody was AMAZING! She went above and beyond to ensure my satisfaction and made sure I was truly comfortable in every situation. I could not be there to get my car revealed to me but her and the team made su satisfaction and made sure I was truly comfortable in every situation. I could not be there to get my car revealed to me but her and the team made sure I still had a special day by messaging me a video they did without me. Francesco (In finance Who is not listed but Definitely gets 5 starts) was new but still was sharp. I am great with numbers and he stayed right there with me, even let me have my additional .65 I cried over in the end. Denae sat by me making sure every number was up to my standards and helped to see that they gave me the best deal even with all my print outs and calculations. Michael G helped Jody and I to get me the best deal ($100 less a month than my brother who also has my car and went to a competitor) and I couldn’t be happier. I loooove my new Es 350 F sport! Thank you all for making a stressful day a little more special for me! More

Good experience in 2019 After an up and down in 2018, my 2019 process was GREAT! Thanks Abed! David was wonderful in finance. Quick and easy. In and out in 90 minutes. After an up and down in 2018, my 2019 process was GREAT! Thanks Abed! David was wonderful in finance. Quick and easy. In and out in 90 minutes. More