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Metro Lexus

Cleveland, OH

4.9
3,132 Reviews
Our passion is providing you with a world-class ownership experience. We share the thrill our customers get from owning and driving a Lexus. Whether you come in for a new or pre-owned car, to have your vehicle serviced, or to arrange financing, we are committed to providing a Lexus experience that keeps you coming back. The staff at Metro Lexus looks forward to welcoming you into our home and to serving you as your premier Lexus dealer. Call us today at (888) 230-2806 or visit our Cleveland dealership to learn more about our luxury vehicles and white-glove services.
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13600 Brookpark Rd

Cleveland, OH

44135

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Showing 3,132 reviews

December 29, 2024

Abed was incredibly helpful throughout the process. He was always informative, never pushy. I highly recommend Metro Lexus--and Abed specifically. More

by Shell82J
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tom Brennan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Peter Mapp
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Weaver
5.0
This rating includes all reviews, with more weight given to recent reviews.
Abed Darwish
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 31, 2024 -

Metro Lexus responded

We're delighted to hear that Abed provided such helpful and informative service at Metro Lexus. Thank you for recommending us!

December 29, 2024

I had a great experience and refer Metro to any of my family and friends. More

by dotsonhouse
Recommend Dealer
Yes
Employees Worked With
Tom Brennan
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Weaver
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tori Grinzinger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 31, 2024 -

Metro Lexus responded

Thank you for referring Metro Lexus to your friends and family!

December 29, 2024

Professional /on time/ easy to work with / Great. People all the way around would definitely buy here again. !!!!! More

by Wmarch001
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tom Brennan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tori Grinzinger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sarah Klein
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 31, 2024 -

Metro Lexus responded

We're delighted to hear that you had a professional and seamless experience with our team at Metro Lexus! Thank you for your kind words, and we look forward to assisting you again in the future.

December 29, 2024

Tori was a pleasure to work with and ensured that we were satisfied with our choice and the deal. This is one of several vehicles we have purchased or leased from Metro Lexus over the last 20 years and we ke More

by maria.h.coric
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Michael Gleydura
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Weaver
4.0
This rating includes all reviews, with more weight given to recent reviews.
Tori Grinzinger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 31, 2024 -

Metro Lexus responded

We're delighted to hear that Tori made your experience a pleasant one at Metro Lexus, Maria! Thank you for being such a loyal customer over the years, and we look forward to assisting with any future vehicle needs.

December 29, 2024

Metro Lexus pays attention to details and makes you feel like you are important to them. More

by jamesdoell45
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Matt Long
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Weaver
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tysean Yorke
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 31, 2024 -

Metro Lexus responded

Thank you for reviewing Metro Lexus! It was so kind of you to share your experience, James.

December 29, 2024

Matt was very helpful with my purchase and I look forward to doing business with him in the future. Thank you again More

by Broell2015
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Michael Gleydura
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matt Long
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 31, 2024 -

Metro Lexus responded

We're delighted to hear that Matt provided excellent assistance with your purchase at Metro Lexus. Thank you for choosing us, and we look forward to serving you again in the future!

December 29, 2024

I have worked with Matt on the lease of previous cars. He is always helpful through the whole process. More

by garyjblatter
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Matt Long
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 31, 2024 -

Metro Lexus responded

Gary, we're delighted to hear that Matt has consistently provided you with excellent service at Metro Lexus. Thank you for your continued trust and support!

December 29, 2024

Dealership had been great, they work with me on getting a newer car traded in at a fair value to help with the new GX550 I needed to purchase for the needs I have. Vehicle has been great and Ryan made everyt More

by Bielmc20
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ryan Yee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 31, 2024 -

Metro Lexus responded

We're delighted to hear that Ryan and the Metro Lexus team made your trade-in experience smooth and helped you find the perfect GX 550. Thank you for choosing us, and enjoy your new vehicle!

December 29, 2024

This dealership did a great job making sure our needs were met and that we purchased the right vehicle with the right options. More

by a.celesky
Recommend Dealer
Yes
Employees Worked With
Allison Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 31, 2024 -

Metro Lexus responded

We're delighted to hear that our team at Metro Lexus was able to meet your needs and help you find the perfect vehicle. Thank you for choosing us!

December 29, 2024

Great job explaining feature and fast delivery. Great support from tech. The entire experience was positive More

by radangelo
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Allison Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 31, 2024 -

Metro Lexus responded

Radangelo, we're delighted to hear that you had a positive experience with our team at Metro Lexus. Thank you for your kind words and support!

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