
Metro Lexus
Cleveland, OH
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:30 PM
Tuesday 7:00 AM - 6:30 PM
Wednesday 7:00 AM - 6:30 PM
Thursday 7:00 AM - 8:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 3,143 reviews
Metro Lexus, Kevin McGuire Kevin McGuire was a true gentleman and made my experience fantastic!! I purchased a RX350 Pre Certified &I highly recommend Kevin and Metro Lexus. Kevin McGuire was a true gentleman and made my experience fantastic!! I purchased a RX350 Pre Certified &I highly recommend Kevin and Metro Lexus. Roger More
Service Department is the Best For many years, I have had my Lexus serviced at Metro Lexus. The service staff is friendly, knowledgeable, efficient, informative and fair. I have a For many years, I have had my Lexus serviced at Metro Lexus. The service staff is friendly, knowledgeable, efficient, informative and fair. I have always enjoyed my service experience at Metro Lexus. The auto spa is terrific also. More
Excellent! Kevin McGuire was so kind! He was so pleasant to work with and not pushy! He was patient and and very compassionate! My husband had recently passed aw Kevin McGuire was so kind! He was so pleasant to work with and not pushy! He was patient and and very compassionate! My husband had recently passed away and he was understanding! Most of all, he was welcoming! More
Top notch Metro Lexus is a first class dealership with top notch customer service. They are very attentive and provide clear explanations of timing, cost and l Metro Lexus is a first class dealership with top notch customer service. They are very attentive and provide clear explanations of timing, cost and level of service. More
Extremely Helpful! I'm not sure who wouldn't love working with Kevin. Work with Kevin and your experience will be a very good one! You won't be sorry. I'm not sure who wouldn't love working with Kevin. Work with Kevin and your experience will be a very good one! You won't be sorry. More
Great experiences! Kevin and the entire crew at MetroLexus are top notch. We have always been very happy with their level of customer service and the Lexus product line. Kevin and the entire crew at MetroLexus are top notch. We have always been very happy with their level of customer service and the Lexus product line. Thank you for all that you do! We will keep coming back! More
First purchase I came to Metro Lexus with my wife and two children (4ys and 11 months). I also traded in my car are motorcycle. I also had a bunch of family activiti I came to Metro Lexus with my wife and two children (4ys and 11 months). I also traded in my car are motorcycle. I also had a bunch of family activities lined up for the remained of the day. My sales and financial team were amazing. They accommodated my family and I perfectly not to mention appraising my two vehicles. Best car buying experience I have had so far. I will definitely be back. More
Excellent experience Buying a car can be a tedious experience when a dealership places their priorities above the customer. Fortunately that was not the case when I purch Buying a car can be a tedious experience when a dealership places their priorities above the customer. Fortunately that was not the case when I purchased my RC300 from Metro Lexus. I would recommend the dealership and in particular my salesman, Kevin McGuire, to anyone. More
Excellent online purchase experience and follow up. Abed follows up with email, text and phone calls to answer any questions or concerns post purchase. He is professional, polite and incredibly knowled Abed follows up with email, text and phone calls to answer any questions or concerns post purchase. He is professional, polite and incredibly knowledgeable about the Lexus brand! Thank you I am very happy with my vehicle and experience with Metro Lexus. More
Jody was beautiful Jody was awesome. She was very professional and thorough. She’s personable and knowledgeable. Even though I did not purchase from her or this dealer Jody was awesome. She was very professional and thorough. She’s personable and knowledgeable. Even though I did not purchase from her or this dealership she deserves five stars for trying to assist me. Thank you Jody! More