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Metro Lexus

Cleveland, OH

4.9
3,143 Reviews
Our passion is providing you with a world-class ownership experience. We share the thrill our customers get from owning and driving a Lexus. Whether you come in for a new or pre-owned car, to have your vehicle serviced, or to arrange financing, we are committed to providing a Lexus experience that keeps you coming back. The staff at Metro Lexus looks forward to welcoming you into our home and to serving you as your premier Lexus dealer. Call us today at (888) 230-2806 or visit our Cleveland dealership to learn more about our luxury vehicles and white-glove services.
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13600 Brookpark Rd

Cleveland, OH

44135

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Showing 3,143 reviews

September 17, 2019

Metro Lexus, Kevin McGuire Kevin McGuire was a true gentleman and made my experience fantastic!! I purchased a RX350 Pre Certified &I highly recommend Kevin and Metro Lexus. More

by Roger Wolfson
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Peter Mapp
5.0
This rating includes all reviews, with more weight given to recent reviews.
Pete Spacagna
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Weaver
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kevin McGuire, Steven Gierke
September 16, 2019

Service Department is the Best For many years, I have had my Lexus serviced at Metro Lexus. The service staff is friendly, knowledgeable, efficient, informative and fair. I have a More

by Jim C.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marisa Bekoscke
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Hilary Clark Street
September 16, 2019

Excellent! Kevin McGuire was so kind! He was so pleasant to work with and not pushy! He was patient and and very compassionate! My husband had recently passed aw More

by Kathleen
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin McGuire
September 16, 2019

Top notch Metro Lexus is a first class dealership with top notch customer service. They are very attentive and provide clear explanations of timing, cost and l More

by Bill G
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shannon Bauer, Kevin McGuire, Denae Jones, Hilary Clark Street
September 16, 2019

Extremely Helpful! I'm not sure who wouldn't love working with Kevin. Work with Kevin and your experience will be a very good one! You won't be sorry. More

by kgee
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin McGuire
September 16, 2019

Great experiences! Kevin and the entire crew at MetroLexus are top notch. We have always been very happy with their level of customer service and the Lexus product line. More

by Wilson
Recommend Dealer
Yes
Employees Worked With
Kevin McGuire
September 16, 2019

First purchase I came to Metro Lexus with my wife and two children (4ys and 11 months). I also traded in my car are motorcycle. I also had a bunch of family activiti More

by Will I Am
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Francesco Nappo, Robert Sprosty
September 16, 2019

Excellent experience Buying a car can be a tedious experience when a dealership places their priorities above the customer. Fortunately that was not the case when I purch More

by Ernie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin McGuire
September 16, 2019

Excellent online purchase experience and follow up. Abed follows up with email, text and phone calls to answer any questions or concerns post purchase. He is professional, polite and incredibly knowled More

by kps64
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Abed Darwish
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 15, 2019

Jody was beautiful Jody was awesome. She was very professional and thorough. She’s personable and knowledgeable. Even though I did not purchase from her or this dealer More

by Erin
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Jody Vlcek
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