
Metro Lexus
Cleveland, OH
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:30 PM
Tuesday 7:00 AM - 6:30 PM
Wednesday 7:00 AM - 6:30 PM
Thursday 7:00 AM - 8:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Botsko Had a wonderful salesperson. Everything was easy and no pressure. Love our vehicle. Would recommend this dealership and our salesman Bosko for future Had a wonderful salesperson. Everything was easy and no pressure. Love our vehicle. Would recommend this dealership and our salesman Bosko for future purchases. Happy owner of a Lexus More
Easy, fair I worked my deal over the phone due to the my distance away from dealership. When I arrived everything was as discussed over the phone. I worked my deal over the phone due to the my distance away from dealership. When I arrived everything was as discussed over the phone. More
Experience Amazing Finally! A dealership and sales rep worthy of my time and money. I don't know if it's just me or my style of negotiating but most dealerships throw o Finally! A dealership and sales rep worthy of my time and money. I don't know if it's just me or my style of negotiating but most dealerships throw out a lot of lines. How my online research is worthless. Why their over priced car is one of a kind and worth the money. It nothing but shade in today's world of almost limitless information. Desiree and the team at Metro Lexus just get it. From the fair pricing for their vehicles to the unbiased 3rd party evaluation of a trade they understand and embrace a more modern way of buying a car. Buying a car can be very stressful. Desiree and the team went out of their way to remove as many pain points as possible. Transparent, fair, honest, attentive, responsive and friendly. You will be hard pressed to find a better overall experence at a dealership. More
Satisfied customer My experience at Metro Lexus was a great experience. Bosco and all the guys at Metro were very helpful and friendly. Would recommend this dealership My experience at Metro Lexus was a great experience. Bosco and all the guys at Metro were very helpful and friendly. Would recommend this dealership to anyone looking for a great car buying experience. More
Excellent and efficient I was looking at buying a UX 200h. I filled out a dealer inquiry form on the Metro Lexus website one evening and the following morning I received a te I was looking at buying a UX 200h. I filled out a dealer inquiry form on the Metro Lexus website one evening and the following morning I received a text message from Desiree asking if it was ok to connect via text. That was such a nice feature considering how many robocalls and texts I receive in a day. Desiree sent me cars available via text message. I chose a car, filled out a little paperwork online, and sent her a copy of my insurance and license. She then set up an appointment to complete the car buying process. It was so fast. I went in and signed a few things and was done! Yasmeen then spent time with me teaching me how to use all the new features. Everyone was so helpful and friendly! I would recommend anyone buy a car at Metro Lexus! More
Excellent customer service Arrived at the dealership with a specific vehicle in mind. Bosco greeting us immeditely. Wasted no time getting the keys and going for a test drive. V Arrived at the dealership with a specific vehicle in mind. Bosco greeting us immeditely. Wasted no time getting the keys and going for a test drive. Very thorough and patient going over the vehicle features. Kept us updated throughout the entire process. Strongly recommend you work with him while buying your car. Overall very happy with the experience and of course the vehicle. More
We Experienced Amazing customer service at Metro Lexus Thank you goes out to Desiree Payne. What a breath of fresh air she was to work with, and amazing customer service experience.THANK YOU! Thank you goes out to Desiree Payne. What a breath of fresh air she was to work with, and amazing customer service experience.THANK YOU! More
Car purchase Great service, friendly environment, great perks and high class service. Go find Jody to help find your dream car!Pete will find the best deal! Great service, friendly environment, great perks and high class service. Go find Jody to help find your dream car!Pete will find the best deal! More
Know Your Product We were looking for a well equipped vehicle to replace our current one which was getting old. We visited Metro Lexus and spent several hours over two We were looking for a well equipped vehicle to replace our current one which was getting old. We visited Metro Lexus and spent several hours over two days looking at Lexus. The salesman, technology specialist, and other dealer employees were all very friendly and helpful. What was most impressive though, was their knowledge of the product. Go to just about any American automobile dealership, start asking questions or ask questions while pointing at buttons and knobs, and it won’t be long before “I don’t know “. You better be determined if you go here because you will have to ask a lot of questions before you stump their employees. They are the most knowledgeable car salespeople I have encountered in my 40+ years of car buying. Additionally, I’d add that every last one of them believes 100% in the product they sell, the service they provide, and the dealer they represent. More
Great experiance buying from metro lexus Terry and the staff at metro lexus did a wonderful job to help me find exactly what I wanted and made the buying experience a joy. Terry and the staff at metro lexus did a wonderful job to help me find exactly what I wanted and made the buying experience a joy. More