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Metro Lexus

Cleveland, OH

4.9
3,234 Reviews
Our passion is providing you with a world-class ownership experience. We share the thrill our customers get from owning and driving a Lexus. Whether you come in for a new or pre-owned car, to have your vehicle serviced, or to arrange financing, we are committed to providing a Lexus experience that keeps you coming back. The staff at Metro Lexus looks forward to welcoming you into our home and to serving you as your premier Lexus dealer. Call us today at (888) 230-2806 or visit our Cleveland dealership to learn more about our luxury vehicles and white-glove services.
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13600 Brookpark Rd

Cleveland, OH

44135

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Showing 3,234 reviews

September 03, 2019

Excellent work! Terry was very accommodating and definitely went out of her way to help me out in my latest purchase. An excellent team all around. She was very knowl More

by dburns40
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Terry Ramey
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Weaver
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 31, 2019

Great job Terry and Tom were awesome through the entire experience. Would recommend them both to anyone. They went above and beyond to make sure I was 100% sati More

by gryder35
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Brennan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Terry Jelleson
August 31, 2019

Easy, quick, and rewarding experience I had the pleasure of working with Desiree Payne at Metro Lexus last week. I was interested in buying out my old lease, and she provided me with sever More

by Mjd4osu
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Peter Mapp
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jeff Sustersic, Desiree Payne, Denae Jones
August 30, 2019

Great experience! Terry Jelleson and the team at Metro Lexus did a great job and we're extremely helpful. We bought a used vehicle and they went out of their way and st More

by Joe Q
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steven Gierke, Terry Jelleson
August 29, 2019

Wonderful! Could not have had a better experience. Everyone was so friendly and helpful. (and the cookies are delicious!) Our salesperson , Desiree was fantastic More

by Bshapira
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Gleydura
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tony- Delivery Specialist, Desiree Payne, Denae Jones, Hilary Clark Street
August 28, 2019

Unbelievable experience!!! I didn’t think they could offer a lower interest rate than my credit union, but they did!!! Thanks Terry, Jerry, and Mr Weaver for proving me wrong!!! More

by Niceone214
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Weaver
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jeff Sustersic, Terry Jelleson
August 28, 2019

David Shahrohk Our first experience with David was excellent. This was our second lease with Metro Lexus. We updated our RX350 with a new one and were very pleased w More

by AJC
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steven Gierke, David Shahrokh
August 27, 2019

Easy Process We normally dread shopping for a new car! Not at Metro Lexus! Jody was so fast and informative! She was not pushy and was genuinely there to get our f More

by Gina
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jody Vlcek
August 27, 2019

Extremely friendly and attentive! Extremely friendly! Made me feel very comfortable. Staff made sure I was being attended to. Down to earth and easy to work with. I would definitely re More

by Lady In Red
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Sprosty, Denae Jones
August 26, 2019

Fantastic My experience with metro Lexus gos back to 1998 they are helpful professional I highly recommend them to anyone who wants to buy a car this is my seve More

by Kosomak
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Peter Mapp
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Weaver
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Desiree Payne
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