Metro Lexus

HR V PURCHASE We were treated like we were buying a Lexus even though we bought a Honda. Karen was great! I’ll be back if I’m ever in the market for a Lexus. We were treated like we were buying a Lexus even though we bought a Honda. Karen was great! I’ll be back if I’m ever in the market for a Lexus. More

Car Purchase I was in an accident. Insurance decided to total my car, and I was give 7 days to purchase a new one. Christian Miller made the process so easy for me I was in an accident. Insurance decided to total my car, and I was give 7 days to purchase a new one. Christian Miller made the process so easy for me. From finding what car , color etc, purchase paperwork, and orientation to the car. Obviously I was stressed due to the circumstances but Christian did everything to ease the anxiety. I will highly recommend him to others and will purchase my next Lexus from him . More

Metro Lexus = Excellence Everyone is friendly and willing to help you and answer, in detail, any and all questions you may have regarding purchasing and maintaining a new Lexu Everyone is friendly and willing to help you and answer, in detail, any and all questions you may have regarding purchasing and maintaining a new Lexus. They all seem willing to go above and beyond normal expectations. I bought my new Lexus on New Year’s Eve 2018. Many associates stayed until at least an hour after closing to assist in my purchase, including the service department! More

I purchased a 2019 GX670. I had been looking at both new and certified same vehicle at different Lexus dealerships for a while. I decided to inquire online and Metro responded. I had been looking at both new and certified same vehicle at different Lexus dealerships for a while. I decided to inquire online and Metro responded. Desiree and I spoke and texted back and forth on what exactly I was looking for. She sent me inventory of what she had and then invited me in to talk. She was amazing! She took me on a tour of the dealership and introduced me to other sales people, sales manager and office staff. Everyone was so nice and friendly. I really felt special. She researched and found what I was looking for and found one at the Akron location. She said she would go that evening to pick it up for me. This was the Friday before New Year's Eve. I met with Joanie in finance and she was delightful, professional and thorough. I took possession of my new vehicle on New Year's Eve. The unveiling (ceremony) was really a VIP touch and so unexpected. A great experience and I look forward to being a part of the Metro Lexus family. Thanks for everything. More

Good experience Enjoyed working with Abed during my visit then subsequent purchase. He was able to answere all our questions and the negotiating process went well. W Enjoyed working with Abed during my visit then subsequent purchase. He was able to answere all our questions and the negotiating process went well. Would definitely recommend Metro Lexus. More

Tremendous customer service My wife and I just leased another Lexus and Abed and Desiree really made the whole experience amazing! They really valued us as customers and people g My wife and I just leased another Lexus and Abed and Desiree really made the whole experience amazing! They really valued us as customers and people going the extra mile throughout the whole process. They worked with a tight schedule we had, including getting it car from another dealership in a day. This was the best car buying experience we've ever had and highly recommend them. More

ABED IS AMAZING! What a great experience. From the first handshake to the last, the professionalism of Abed was remarkable. I purchased my car from Lexus from him and What a great experience. From the first handshake to the last, the professionalism of Abed was remarkable. I purchased my car from Lexus from him and sent my husband to buy his! Will refer everyone looking to buy to go see Abed. What a class act. Young man with good old-fashion moral values. Very comfortable with the experience....too bad Lexus' lasts so long... I'll miss the free cookies! And Abed of course...all the best!!! More

Great buying experience . My salesman, David Shahrokh was always available and provided a great personalized service, answering any questions I had, making sure I get everyth . My salesman, David Shahrokh was always available and provided a great personalized service, answering any questions I had, making sure I get everything I was looking for on the car and keeping me up to date on the process of the delivery of the vehicle. With him and the Sales Manager, Michael Gleydura, I was able to get my car delivered during a tough holiday schedule. Joanie Latessa was also great in Finance explaining all the process and always being available for any questions I had. I would recommend Metro Lexus and David Shahrokh so you can also experience a great buying experience. More

Very helpful, great experience. Saw a car I really liked and Abed was great and made it very easy to get the car without any trouble! Very helpful and a smooth transaction! Saw a car I really liked and Abed was great and made it very easy to get the car without any trouble! Very helpful and a smooth transaction! More

Always Attentive We had been working with Abed for a while to find the right vehicle for our family. We had been focused on a hybrid and decided that a Certified Used We had been working with Abed for a while to find the right vehicle for our family. We had been focused on a hybrid and decided that a Certified Used Lexus ES300h was the right car for us. Working with Abed was straightforward and refreshing. I know he was representing the dealership but we also felt he was working both with and for us. We needed to leave quickly at the end of our work together and he hustled to make everything happen quickly and efficiently. Part of that was the coordination between Abed and Joanie to complete the paperwork and help us on our way. Overall it was a delightful experience and I cannot recommend Abed, Joanie and the entire team at Metro Lexus enough! P.S. We have had our previous Lexus vehicles serviced here after switching from another regional dealership and have never been happier. More