
Metro Lexus
Cleveland, OH
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:30 PM
Tuesday 7:00 AM - 6:30 PM
Wednesday 7:00 AM - 6:30 PM
Thursday 7:00 AM - 8:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Amazing customer service Christian Miller was very patient and thorough with my family and I. I'm impressed with his customer service, and recommend him highly to anyone! Christian Miller was very patient and thorough with my family and I. I'm impressed with his customer service, and recommend him highly to anyone! More
We had a great experience with Metro Lexus and Victor Victor helped us tremendously. He worked through the specifications we needed to acquire a new car. He worked through several different scenarios and Victor helped us tremendously. He worked through the specifications we needed to acquire a new car. He worked through several different scenarios and we were able to obtain the car, pricing, and trade in needs that we wanted. He did a great job for us !! More
Customer relationships A1 Customer service, it’s not rocket science - it’s people. Metro Lexus gets it. This is why we keep coming back. Abed & his team made it personal, i lov Customer service, it’s not rocket science - it’s people. Metro Lexus gets it. This is why we keep coming back. Abed & his team made it personal, i loved it!! Great job, thank you!! More
Great Experience! I am in love w/my new Lexus NX! My experience was amazing! Terry Ramey was my saleswoman along w/Yasmeen Jaffal & Denae Jones! I can’t say enough on h I am in love w/my new Lexus NX! My experience was amazing! Terry Ramey was my saleswoman along w/Yasmeen Jaffal & Denae Jones! I can’t say enough on how great all three were! I will recommended them and Metro Lexus to all my friends! Susan Schwab More
Metro Lexis made me feel very relaxed I wasn't really looking for A vehicle right away Tell me me feel really relaxed I don't have the best credit a made me feel like I had a chance The c I wasn't really looking for A vehicle right away Tell me me feel really relaxed I don't have the best credit a made me feel like I had a chance The car itself a 2012 Hyundai Genesis is very nice well maintained And a pleasure to drive I've been looking around for months I didn't jump on the 1st thing I saw It was a little bit more than I wish look at the pay but it was really a well kept car More
New car purchase Terry Ramey was my sales lady and had a family emergency and Desiree Payne took over and finished the deal! What a great couple of ladies!! You want G Terry Ramey was my sales lady and had a family emergency and Desiree Payne took over and finished the deal! What a great couple of ladies!! You want GREAT service ask for either one of them and you won’t be disappointed!! I have to also thank Tamika Appling what a wonderful Receptionist very kind and personable!! Joan Latessa was wonderful in finance, we chatted as if we knew each other for years!! JUST AN ALL AROUND GREAT EXPERIENCE!! Even Denae Jones went out of her way to hug my wife and congratulate her !! I just want to say thank you to everyone that made this purchase special! More
The Greatest Terry Jelleson was an absolute professional and a complete pleasure to work with. Joanie in financing was also terrific and I would recommend Metro to Terry Jelleson was an absolute professional and a complete pleasure to work with. Joanie in financing was also terrific and I would recommend Metro to anyone who is looking for a quality no nonsense car buying experience. More
Very professional The sales representative was very knowledgeable about the vehicles and listened to my needs. I appreciated the staff support as they walked me through The sales representative was very knowledgeable about the vehicles and listened to my needs. I appreciated the staff support as they walked me through the process with updates intermittently. More
Salesman was excellent Aunre was very professional, helpful and knowledgable about the Lexus. He went out of his way to make our experience very favorable. This was first ti Aunre was very professional, helpful and knowledgable about the Lexus. He went out of his way to make our experience very favorable. This was first time a salesmen ever made a short video of the car we test drove and sent it to us. He was also very timely in his follow up and responses. I spent my life in the business world and have seen many types of employees and know that Aunre is the type of employee that a company values. He is an asset who understands what the words customer service mean. I only wish my other interactions with sales people in other capacities would be this rewarding. Again, thanks for your help. I only wish I could give Aunre an award. More

The best dealership ever! I want to thank Metro Lexus for making my experience the best ever. Danae, Victor and the entire staff were courteous, professional and caring. I woul I want to thank Metro Lexus for making my experience the best ever. Danae, Victor and the entire staff were courteous, professional and caring. I would recommend Metro Lexus to anyone looking for a luxury vehicle. I have officially become a part of the Lexus family. I can’t thank the Metro family enough for all their assistance and hospitality. My 2018 IS 300 was the perfect car for me. Thanks you Metro Lexus!!!..I would recommend the Metro family!! Thanks, Dom More