Back

Metro Lexus

Cleveland, OH

4.9
3,114 Reviews
Our passion is providing you with a world-class ownership experience. We share the thrill our customers get from owning and driving a Lexus. Whether you come in for a new or pre-owned car, to have your vehicle serviced, or to arrange financing, we are committed to providing a Lexus experience that keeps you coming back. The staff at Metro Lexus looks forward to welcoming you into our home and to serving you as your premier Lexus dealer. Call us today at (888) 230-2806 or visit our Cleveland dealership to learn more about our luxury vehicles and white-glove services.
Contact Dealership

13600 Brookpark Rd

Cleveland, OH

44135

Directions

By Type

Showing 3,114 reviews

November 24, 2018

Amazing customer service Christian Miller was very patient and thorough with my family and I. I'm impressed with his customer service, and recommend him highly to anyone! More

by aalturk
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Weaver
5.0
This rating includes all reviews, with more weight given to recent reviews.
Christian Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Yasmeen Jaffal
November 21, 2018

We had a great experience with Metro Lexus and Victor Victor helped us tremendously. He worked through the specifications we needed to acquire a new car. He worked through several different scenarios and More

by Carolbell
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Victor Klimchuk, Denae Jones, Junior Skovira
November 15, 2018

Customer relationships A1 Customer service, it’s not rocket science - it’s people. Metro Lexus gets it. This is why we keep coming back. Abed & his team made it personal, i lov More

by Kympsbl
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Other Employees : Joanie (Joni) in closing, Corina Cordero, Junior Skovira
November 15, 2018

Great Experience! I am in love w/my new Lexus NX! My experience was amazing! Terry Ramey was my saleswoman along w/Yasmeen Jaffal & Denae Jones! I can’t say enough on h More

by Lexus fan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Terry Ramey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Denae Jones, Yasmeen Jaffal
November 14, 2018

Metro Lexis made me feel very relaxed I wasn't really looking for A vehicle right away Tell me me feel really relaxed I don't have the best credit a made me feel like I had a chance The c More

by Mike2012
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Weaver
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Terry Jelleson
November 11, 2018

New car purchase Terry Ramey was my sales lady and had a family emergency and Desiree Payne took over and finished the deal! What a great couple of ladies!! You want G More

by Frank / Cleveland Oh
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Terry Ramey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joan Latessa, Desiree Payne, Denae Jones
November 11, 2018

The Greatest Terry Jelleson was an absolute professional and a complete pleasure to work with. Joanie in financing was also terrific and I would recommend Metro to More

by Kvoriak8
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joannie, Terry Jelleson
November 08, 2018

Very professional The sales representative was very knowledgeable about the vehicles and listened to my needs. I appreciated the staff support as they walked me through More

by Mvpanichi
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bosko Golubovic
November 08, 2018

Salesman was excellent Aunre was very professional, helpful and knowledgable about the Lexus. He went out of his way to make our experience very favorable. This was first ti More

by Joe T
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Aunre Davis
November 07, 2018

The best dealership ever! I want to thank Metro Lexus for making my experience the best ever. Danae, Victor and the entire staff were courteous, professional and caring. I woul More

by dkm
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Sustersic
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Victor Klimchuk, Denae Jones
...
286
...