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Metro Lexus

Cleveland, OH

4.9
3,127 Reviews
Our passion is providing you with a world-class ownership experience. We share the thrill our customers get from owning and driving a Lexus. Whether you come in for a new or pre-owned car, to have your vehicle serviced, or to arrange financing, we are committed to providing a Lexus experience that keeps you coming back. The staff at Metro Lexus looks forward to welcoming you into our home and to serving you as your premier Lexus dealer. Call us today at (888) 230-2806 or visit our Cleveland dealership to learn more about our luxury vehicles and white-glove services.
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13600 Brookpark Rd

Cleveland, OH

44135

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Showing 3,127 reviews

November 22, 2024

Great, friendly and courteous. Would recommend a friend or family member. Abed is a great salesman as well as a great person. Thank you More

by Jamessavage5311
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Abed Darwish
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tysean Yorke
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 22, 2024 -

Metro Lexus responded

We're delighted to hear that Abed provided such a positive experience at Metro Lexus! Thank you for recommending us to your friends and family. We appreciate your support!

November 22, 2024

I have to say from the moment I walked in the ambience was amazing, I have been a part of the Lexus family and was taken my business to Metro Lexus which was the best decision I could have made! Colin was More

by Fenyx
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
David Weaver
5.0
This rating includes all reviews, with more weight given to recent reviews.
Colin Haire
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tysean Yorke
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 22, 2024 -

Metro Lexus responded

It's wonderful to hear that Colin and Miguel made your experience at Metro Lexus so memorable! Welcome to the family, and enjoy every mile in your new ride!

November 22, 2024

Very convenient location, the show room was clean and the staff was friendly and attentive. More

by bluezy-foot
Recommend Dealer
Yes
Employees Worked With
Candice Thomas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 22, 2024 -

Metro Lexus responded

Thanks for the positive review! We're glad to know you had a good experience at our Metro Lexus location in Cleveland!

November 20, 2024

Allison and the metro Lexus team deliver with amazing service and care. Repeat client and just recently same day saw a car interested in with a trade in. Arrive at 2pm and home by dinner. Thanks Allison More

by Wreck1975
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Allison Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 20, 2024 -

Metro Lexus responded

We're delighted to hear that Allison and the Metro Lexus team provided you with such efficient service! It's fantastic to know your experience was smooth from start to finish. Thank you for being a repeat client, and we look forward to serving you again in the future!

November 14, 2024

Great and friendly Lexus dealership in Cleveland. This was my fourth car from Metro Lexus over the years. More

by Yugal Chawla
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Colin Haire
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tysean Yorke
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 15, 2024 -

Metro Lexus responded

Yugal, thank you for your continued trust in Metro Lexus! We're delighted to have been part of your car-buying journey over the years. Enjoy your new ride!

November 13, 2024

My husband and I had a wonderful experience purchasing a car from Metro Lexus and Colin Haire. From the moment we entered the dealership we were impressed and felt welcome. We were greeted and offered assis More

by TC@129
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Colin Haire
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Julie Mohridge
Nov 14, 2024 -

Metro Lexus responded

Thank you for sharing your positive experience with Colin and the team at Metro Lexus! We're delighted to hear that you felt welcomed and well-assisted throughout your car purchase. Your recommendation means a lot to us, enjoy your new vehicle!

November 12, 2024

When I entered his dealership I immediately felt welcomed. I met and talked with Colin Haire for a while about the dealership, the assistance he would give me and about what I was looking for in a v More

by Cmba0825
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Colin Haire
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Trey, the young man who explained the vehicle to me, Jeff Sustersic, Julie Mohridge
Nov 12, 2024 -

Metro Lexus responded

Thank you for sharing your experience with us at Metro Lexus! We're delighted to hear that Colin made you feel welcomed and ensured a smooth test drive process. Enjoy the ride in your new Lexus NX350!

November 12, 2024

Simon and the team at Metro Lexus were AMAZING! I plan to recommend Simon and Metro Lexus to anyone in search of a new or pre-owned vehicle. More

by Evan
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Simon Kucharewicz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 13, 2024 -

Metro Lexus responded

Evan, we're delighted to hear that Simon and the Metro Lexus team made such a positive impression! Thank you for recommending us, and we look forward to assisting your friends and family in the future.

November 11, 2024

Enjoyed working with Colin, Metro only sells used cars they would drive themselves. In this regard their reputation precedes them. They don't have a huge selection, but the cars they keep from Trade-in More

by MK
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Colin Haire
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Julie Mohridge
Nov 12, 2024 -

Metro Lexus responded

MK, we're delighted to hear that Colin and the Metro Lexus team met your expectations with our high standards for used cars. Thank you for recognizing our commitment to quality!

November 08, 2024

Seth was very helpful with the purchase of our Lexus. There was never any unnecessary pressure and he even stayed late to get the deal done. I would recommend him and the dealership to anyone who is loo More

by chud6
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Seth Collins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sarah Klein
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 08, 2024 -

Metro Lexus responded

We're delighted to hear that Seth provided such a supportive and pressure-free experience at Metro Lexus. Thank you for recommending us, and we hope you're enjoying your new Lexus!

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