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Metro Lexus

Cleveland, OH

4.9
3,223 Reviews
Our passion is providing you with a world-class ownership experience. We share the thrill our customers get from owning and driving a Lexus. Whether you come in for a new or pre-owned car, to have your vehicle serviced, or to arrange financing, we are committed to providing a Lexus experience that keeps you coming back. The staff at Metro Lexus looks forward to welcoming you into our home and to serving you as your premier Lexus dealer. Call us today at (888) 230-2806 or visit our Cleveland dealership to learn more about our luxury vehicles and white-glove services.
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13600 Brookpark Rd

Cleveland, OH

44135

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Showing 3,223 reviews

December 11, 2018

Great experience and top level sales and service. I bought a 2018 Lexus IS 350 f sport model from Metro Lexus. Matt Long was my sales person and he worked very hard to make sure that the dealership m More

by Bob62
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Long
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Steven Gierke, Junior Skovira
December 11, 2018

Another great experience with Matt Long We came back to Matt as our lease was about to expire. Matt helped us setup our initial lease and 3 years later we were back with him again. I would More

by JeffJW
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Long
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 11, 2018

Red carpet treatment I must say, I have never felt so incredibly special after purchasing a car. First, my car is exactly like a brand new car. It is hard to remind myself More

by SoccerMomKisha
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Long
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Yasmeen Jaffal
December 10, 2018

Wonderful Experience Matt Long went ABOVE and beyond to make sure I had every single thing that I wanted in my NX300. He took the time to get to know us and made us feel w More

by SM0621
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Long
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Weaver
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 10, 2018

Matt Long, Metro Lexus I just recently purchased my third vehicle from Matt, and he exceeded expectations. He was able to accomplish my goals and accommodate me perfectly. More

by JustinMW
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Long
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Denae Jones
December 10, 2018

A great& rewarding experience Matt long got me the car I wanted and I was in Florida so I did not meet personally with him. Two months after I had the car I was in an accident ( n More

by Lou2020
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Long
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Desiree Payne, Denae Jones, Corina Cordero
December 10, 2018

Outstanding Aunre always was pleasant to work with and will go the extra mile. He was readily available and prompt. He was very friendly and professional. I would More

by Vicky
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Weaver
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Steven Gierke, Aunre Davis
December 10, 2018

Wonderful dealership with great people! I had purchased my husband a brand new range rover discovery for Christmas last year. We had several issues pop up with it within that year and the d More

by Sqrowa
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin McGuire, Yasmeen Jaffal
December 10, 2018

Kevin McGuire and whole Lexus Team Buying many cars over the years I believe you are able to discern from experience those Dealers and Sales personnel who are the best of the best.Witho More

by DW
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Gleydura
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Weaver
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kevin McGuire, Steven Gierke, Jeff Sustersic
December 09, 2018

Always a Pleasure This is probably our 7th Lexus from Metro Lexus. We have always has excellent customer service. The staff is professional, friendly and helpful. Our d More

by NJD
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Terry Ramey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Peter Mapp
5.0
This rating includes all reviews, with more weight given to recent reviews.
Christian Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Denae Jones, Yasmeen Jaffal
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