
Metro Lexus
Cleveland, OH
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:30 PM
Tuesday 7:00 AM - 6:30 PM
Wednesday 7:00 AM - 6:30 PM
Thursday 7:00 AM - 8:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Great experience and top level sales and service. I bought a 2018 Lexus IS 350 f sport model from Metro Lexus. Matt Long was my sales person and he worked very hard to make sure that the dealership m I bought a 2018 Lexus IS 350 f sport model from Metro Lexus. Matt Long was my sales person and he worked very hard to make sure that the dealership met my needs and that I was happy. I would highly recommend both the dealership and this sales person as a great place to buy a high quality automobile. I had a very pleasant sales experience with notable follow up. Thank you. I have also been very pleased with the service department and would single out Steven Gierke for special applause. He has been my “go to” person in service through several vehicles and he is always upbeat and highly professional. Nice work, Metro Lexus. More
Another great experience with Matt Long We came back to Matt as our lease was about to expire. Matt helped us setup our initial lease and 3 years later we were back with him again. I would We came back to Matt as our lease was about to expire. Matt helped us setup our initial lease and 3 years later we were back with him again. I would recommend him highly. He was knowledgeable, helpful and wasn’t pushy at all. More
Red carpet treatment I must say, I have never felt so incredibly special after purchasing a car. First, my car is exactly like a brand new car. It is hard to remind myself I must say, I have never felt so incredibly special after purchasing a car. First, my car is exactly like a brand new car. It is hard to remind myself that it is even used! It looked like no one had ever even sat in it; the detailing team is amazing. Secondly, despite buying used, I still received the royal treatment from the dealership as if I bought a brand new car. My sales man Matt was awesome! He was patient with me as I went through several options and scenarios, and found the right car for my needs. Matt is extremely knowledgeable about the brand as well as the process. And my technology overview with Yasmeen was informative and fun! Great experience all around! More
Wonderful Experience Matt Long went ABOVE and beyond to make sure I had every single thing that I wanted in my NX300. He took the time to get to know us and made us feel w Matt Long went ABOVE and beyond to make sure I had every single thing that I wanted in my NX300. He took the time to get to know us and made us feel welcome every single time. Matt reached out a few times before purchase to check in to make sure we did not have any questions or need anything. There was never a time Matt took more than 24 hours to reply to a question and to be honest, I don't think it was ever even that long. We also really enjoyed working with David Weaver in finance. He made everything quick and easy. He is a very sharp guy! When it came down to the purchase, Matt was honest and up front. Both Matt and David were professional and personable through the entire transaction. The experience with Matt was better than any other dealership and we look forward to not only purchasing from him in the future but recommending him again and again! More
Matt Long, Metro Lexus I just recently purchased my third vehicle from Matt, and he exceeded expectations. He was able to accomplish my goals and accommodate me perfectly. I just recently purchased my third vehicle from Matt, and he exceeded expectations. He was able to accomplish my goals and accommodate me perfectly. His finance team was also incredible! I would recommend him to anyone More
A great& rewarding experience Matt long got me the car I wanted and I was in Florida so I did not meet personally with him. Two months after I had the car I was in an accident ( n Matt long got me the car I wanted and I was in Florida so I did not meet personally with him. Two months after I had the car I was in an accident ( not my fault) and my car was totaled. Matt, found me a car right away just like the one I had The support I got from the dealership was phenomenal! More
Outstanding Aunre always was pleasant to work with and will go the extra mile. He was readily available and prompt. He was very friendly and professional. I would Aunre always was pleasant to work with and will go the extra mile. He was readily available and prompt. He was very friendly and professional. I would highly recommend him! More
Wonderful dealership with great people! I had purchased my husband a brand new range rover discovery for Christmas last year. We had several issues pop up with it within that year and the d I had purchased my husband a brand new range rover discovery for Christmas last year. We had several issues pop up with it within that year and the dealership we purchaed it from were not very helpful and were also very rude. We decided to get rid of it before the warrenty was up and try to salvage as much of what we paid for it as we could. We came to Metro Lexus and our salesman was Kevin. We noticed a difference right away. The people there were friendly but not in that fake way a lot of dealerahips have. They were able to get us the car we wanted in just a couple days and the gave us a fair KBB value on our rover. The service dept seems like a dream come true. They pick the car up and leave us a loaner vehicle while they have our car for service. We are extremely happy with the quality of the vehicle and the quality of the personnel at Metro Lexus. More
Kevin McGuire and whole Lexus Team Buying many cars over the years I believe you are able to discern from experience those Dealers and Sales personnel who are the best of the best.Witho Buying many cars over the years I believe you are able to discern from experience those Dealers and Sales personnel who are the best of the best.Without question Metro Lexus has satisfied my expectations from general manager to service that is why I have gotten 3 cars there in the past 5 years.Kevin McGuire is the total professional.He’s always there for you and returns your call. One great guy who has old school values. Thanks Kevin and Steven Gierke too for the attention and attitude with service. More
Always a Pleasure This is probably our 7th Lexus from Metro Lexus. We have always has excellent customer service. The staff is professional, friendly and helpful. Our d This is probably our 7th Lexus from Metro Lexus. We have always has excellent customer service. The staff is professional, friendly and helpful. Our dealings with Terry Ramey, Peter Mapp, and Danae Jones went very smoothly. The quality and durability of Lexus vehicles is beyond compare! We have owned other luxury brands in the past that did not meet the standard of Lexus. More