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Metro Lexus

Cleveland, OH

4.9
3,134 Reviews
Our passion is providing you with a world-class ownership experience. We share the thrill our customers get from owning and driving a Lexus. Whether you come in for a new or pre-owned car, to have your vehicle serviced, or to arrange financing, we are committed to providing a Lexus experience that keeps you coming back. The staff at Metro Lexus looks forward to welcoming you into our home and to serving you as your premier Lexus dealer. Call us today at (888) 230-2806 or visit our Cleveland dealership to learn more about our luxury vehicles and white-glove services.
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13600 Brookpark Rd

Cleveland, OH

44135

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Showing 3,134 reviews

October 22, 2024

I was very pleased with Simon who helped me with purchasing my new Lexus Suv. Simon was very helpful and went above and beyond what I expected. He did a fantastic job and it was a very smooth and More

by Aprilhj12
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Simon Kucharewicz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Candice Thomas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tysean Yorke
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 23, 2024 -

Metro Lexus responded

Thank you for sharing your positive experience with Simon and the team at Metro Lexus! We're delighted to hear that everything went smoothly and exceeded your expectations. Enjoy your new Lexus SUV, and feel free to reach out if you need anything in the future!

October 21, 2024

Best dealership I’ve ever worked with. Colin was amazing to work with and was very knowledgeable and extremely helpful the entire process. More

by Chrissy310
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
David Weaver
5.0
This rating includes all reviews, with more weight given to recent reviews.
Colin Haire
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 21, 2024 -

Metro Lexus responded

We're delighted to hear that Colin provided such knowledgeable and helpful service during your visit to Metro Lexus. Thank you for sharing this fantastic feedback!

October 21, 2024

Simon did a great job and the sale went flawless. When it comes time to get my wife her car I will definitely be back. More

by Bpaole23
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
David Weaver
5.0
This rating includes all reviews, with more weight given to recent reviews.
Simon Kucharewicz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 22, 2024 -

Metro Lexus responded

We're delighted to hear that Simon provided a flawless experience at Metro Lexus. We look forward to assisting you again when it's time for your wife's car!

October 18, 2024

Very helpful amd informative! Made the purchasing process smooth yet thorough. Extremely pleased with service. Highly recommended! More

by sjtaylor04
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Seth Collins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tysean Yorke
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Julie Mohridge
Oct 21, 2024 -

Metro Lexus responded

Thank you for the fantastic feedback! We're delighted to hear that your experience at Metro Lexus was smooth and informative. Enjoy your new vehicle, and we appreciate the recommendation!

October 17, 2024

I had a fantastic experience working with Allison at Metro Lexus. Her professionalism, patience, and thorough knowledge made the whole process enjoyable and stress-free. I truly appreciated how she was More

by Alyssa Perna
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Allison Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tysean Yorke
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 17, 2024 -

Metro Lexus responded

Alyssa, we're delighted to hear that Allison provided such a positive experience at Metro Lexus. It's great to know she made the process enjoyable and stress-free for you. We look forward to welcoming you back when you're ready for your next Lexus!

October 15, 2024

Tori was very knowledge and responsive in answering my questions about the buying process. She worked to find me a car that fix my needs and just right for me. I would highly recommend working with Tori a More

by Brittany
Recommend Dealer
Yes
Employees Worked With
Tom Brennan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tori Grinzinger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 15, 2024 -

Metro Lexus responded

Brittany, we're delighted to hear that Tori provided such knowledgeable and responsive service at Metro Lexus. Thank you for recommending us! Enjoy your new car!

October 14, 2024

John was likable and professional in his approach to helping me find the right Lexus. I decided to see what the end of the year will bring. I will look up John when it is time for me to look for a certi More

by tgclevid
Recommend Dealer
Yes
Employees Worked With
Tom Brennan
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John Carney
Oct 15, 2024 -

Metro Lexus responded

We're glad to hear that John provided a professional and enjoyable experience at Metro Lexus. We look forward to assisting you again when you're ready for your next certified Lexus!

October 11, 2024

The sales representative was very responsive to our needs and his follow up is amazing. Our overall experience was enjoyable and looking forward to many years of enjoyment in our new 2024 RX 350. Ps the deli More

by Brian Maxwell
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Simon Kucharewicz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tysean Yorke
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Julie Mohridge
Oct 11, 2024 -

Metro Lexus responded

Brian, we're delighted to hear that our team at Metro Lexus provided such a responsive and enjoyable experience for you. Enjoy your new 2024 RX 350!

October 11, 2024

I just purchased a brand new RX 350 Lexus from Seth at Metro Lexus. This was the absolute best car buying experience I have ever had. Seth made it so easy for me to trade in my SUV for a brand new Lexus. More

by HeatherHabura
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Seth Collins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 11, 2024 -

Metro Lexus responded

HeatherHabura, thank you for sharing your wonderful experience with Seth and the Metro Lexus team! We're delighted to hear that he made your car buying process smooth and stress-free. Enjoy every moment in your new RX 350!

Oct 11, 2024 -

HeatherHabura responded

It truly was the BEST car buying experience I have ever had! Thank you so much🥳🥳🥳

October 11, 2024

Great selection of cars. Process was quick and efficient. Would definitely come back again! Thanks! More

by LindsayH
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Simon Kucharewicz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 15, 2024 -

Metro Lexus responded

Lindsay, thank you for being such a great customer of Metro Lexus!

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