
Metro Lexus
Cleveland, OH
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:30 PM
Tuesday 7:00 AM - 6:30 PM
Wednesday 7:00 AM - 6:30 PM
Thursday 7:00 AM - 8:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 3,134 reviews
Great Service. Was very helpful and friendly! Got us the best deal and was not pushy about getting a sale. Was very helpful and friendly! Got us the best deal and was not pushy about getting a sale. More
Metro Lexus is a first class Lexus Dealer. I worked with Ryan Yee. He went out of his way to answer every question. Jeff Sustersic, General Sales Manager also contacted me to assure me I was i I worked with Ryan Yee. He went out of his way to answer every question. Jeff Sustersic, General Sales Manager also contacted me to assure me I was in excellent hands with Ryan. He was correct. He also said to contact him with any suggestions. I was ready to buy this Lexus from Ryan but my local Lexus Dealer in PA offered life time inspections and oil changes and I had to pay to have this Lexus delivered to Baden. Price was a little more but I decided to stay local. Thank you so much. I will recommend Lexus Metro to Family and Friends in Ohio. More
My wife and I visited Metro Lexus on Saturday for a second test drive of the Lexus UX. Initially, we were looking to purchase a new Lexus 300 UX, but unfortunately, the dealership didn’t have it in sto second test drive of the Lexus UX. Initially, we were looking to purchase a new Lexus 300 UX, but unfortunately, the dealership didn’t have it in stock. Seth Collins, our salesman, suggested we consider a pre-owned Lexus 250 UX AWD with only 9K miles. After test driving it, we liked the car and decided to move forward with the purchase. Seth was highly professional throughout the process. He communicated clearly and offered us options, but we always felt that we were in control of the decision-making process. His approach was respectful and considerate, listening carefully to our concerns and helping us make an informed choice. Overall, it was a pleasant and pressure-free car buying experience, and we highly recommend working with Seth. More
Delivered car to my house and reviewed everything including set my garage opener and car was very clean including set my garage opener and car was very clean More
Excellent customer service. It has been a pleasure working with her to find my perfect vehicle. It has been a pleasure working with her to find my perfect vehicle. More
Never disappointed! I’ve been a customer for years. I went four months ago and rates were extremely high and did not renew my lease. Then I hear from Tori with great new I’ve been a customer for years. I went four months ago and rates were extremely high and did not renew my lease. Then I hear from Tori with great news, she never forgot about me and was extremely helpful. She did the best she could to meet my monthly payment needs. It was great working with Tori! More
Was a very good and pleasant experience. Allison kept me up to date on the progress of my RXh and had no issues when I decided to trade in my vehicle at the last minute. Very smooth process Allison kept me up to date on the progress of my RXh and had no issues when I decided to trade in my vehicle at the last minute. Very smooth process overall. More
I was very impressed with the whole experience. It was a masterclass in customer service. It was a masterclass in customer service. More