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Metro Lexus

Cleveland, OH

4.9
3,134 Reviews
Our passion is providing you with a world-class ownership experience. We share the thrill our customers get from owning and driving a Lexus. Whether you come in for a new or pre-owned car, to have your vehicle serviced, or to arrange financing, we are committed to providing a Lexus experience that keeps you coming back. The staff at Metro Lexus looks forward to welcoming you into our home and to serving you as your premier Lexus dealer. Call us today at (888) 230-2806 or visit our Cleveland dealership to learn more about our luxury vehicles and white-glove services.
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13600 Brookpark Rd

Cleveland, OH

44135

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Showing 3,134 reviews

October 11, 2024

Great Service. Was very helpful and friendly! Got us the best deal and was not pushy about getting a sale. More

by Jdavilaro41
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Peter Mapp
5.0
This rating includes all reviews, with more weight given to recent reviews.
Simon Kucharewicz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 15, 2024 -

Metro Lexus responded

We're delighted to hear you had a great experience with our team at Metro Lexus! Thanks for the kind words and for choosing us. Enjoy your new ride!

October 09, 2024

Metro Lexus is a first class Lexus Dealer. I worked with Ryan Yee. He went out of his way to answer every question. Jeff Sustersic, General Sales Manager also contacted me to assure me I was i More

by Thomasinadefelice
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Ryan Yee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 09, 2024 -

Metro Lexus responded

Thank you for sharing your experience with Metro Lexus! We're delighted to hear that Ryan and Jeff provided excellent service, even though you decided to stay local. We appreciate your recommendation and hope you'll keep us in mind for any future needs or referrals in Ohio!

October 08, 2024

My wife and I visited Metro Lexus on Saturday for a second test drive of the Lexus UX. Initially, we were looking to purchase a new Lexus 300 UX, but unfortunately, the dealership didn’t have it in sto More

by house9309
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Seth Collins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sarah Klein
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 08, 2024 -

Metro Lexus responded

Thank you for sharing your experience at Metro Lexus! We're delighted to hear that Seth provided a professional and respectful car-buying process, helping you find the perfect vehicle. Enjoy your pre-owned Lexus UX 250 AWD, and we appreciate the recommendation!

October 06, 2024

Delivered car to my house and reviewed everything including set my garage opener and car was very clean More

by woatey
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Matt Long
5.0
This rating includes all reviews, with more weight given to recent reviews.
Trae Harris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 07, 2024 -

Metro Lexus responded

Woatey, we're delighted to hear that our Metro Lexus team provided such a convenient and thorough delivery experience for you. Enjoy your new car!

October 06, 2024

Excellent customer service. It has been a pleasure working with her to find my perfect vehicle. More

by Jared
Recommend Dealer
Yes
Employees Worked With
Candice Thomas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 07, 2024 -

Metro Lexus responded

The pleasure is all ours, Jared! Thank you, and enjoy your new ride! — Metro Lexus Team

October 05, 2024

Matt was incredible and so easy to deal with purchasing a car and I couldn’t be happier with my experience and the car I drive now. More

by Mgansey
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Matt Long
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 07, 2024 -

Metro Lexus responded

Mgansey, we're delighted to hear that Matt made your car-buying experience a positive one at Metro Lexus. Enjoy driving your new vehicle!

October 04, 2024

We have purchased from Meteo Lexis for 20 years and have had excellent service. Matt Long has been very accommodating and has served us well. More

by dianemv75
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Matt Long
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 07, 2024 -

Metro Lexus responded

Thank you for your continued loyalty to Metro Lexus over the years, Diane! We're delighted to hear that Matt has provided excellent service and accommodated your needs. We look forward to serving you in the future!

October 03, 2024

Never disappointed! I’ve been a customer for years. I went four months ago and rates were extremely high and did not renew my lease. Then I hear from Tori with great new More

by Yari123
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tori Grinzinger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 03, 2024 -

Metro Lexus responded

We're delighted to hear that Tori provided such excellent service and helped meet your needs at Metro Lexus! Thank you for being a loyal customer, and we're glad we could assist with your lease renewal. Enjoy the ride!

October 03, 2024

Was a very good and pleasant experience. Allison kept me up to date on the progress of my RXh and had no issues when I decided to trade in my vehicle at the last minute. Very smooth process More

by Foodguy59
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Allison Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Julie Mohridge
Oct 04, 2024 -

Metro Lexus responded

We're delighted to hear that Allison made your experience at Metro Lexus smooth and pleasant! Thank you for choosing us, and enjoy your new Lexus RX h!

October 01, 2024

I was very impressed with the whole experience. It was a masterclass in customer service. More

by Mynewlexus
Recommend Dealer
Yes
Employees Worked With
Abed Darwish
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 01, 2024 -

Metro Lexus responded

We really appreciate you taking the time to leave Metro Lexus this awesome review, thank you!

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