Metro Nissan of Dallas

Requested service completed in a timely manner and the technician provided recommendations moving forward! Vehicle was washed, which was appreciated! technician provided recommendations moving forward! Vehicle was washed, which was appreciated! More

I was scammed and he lost my keys. Daniel kept offering other services when I just needed the one and said I couldn’t afford it he wouldn’t stop. He also over charged me so bad. Daniel kept offering other services when I just needed the one and said I couldn’t afford it he wouldn’t stop. He also over charged me so bad. More

Appointment scheduled when I needed it, staff was professional and courteous, work done in a timely manner, information on condition of car and suggestions on future work that may be needed. professional and courteous, work done in a timely manner, information on condition of car and suggestions on future work that may be needed. More

Good services and excellent good good good god good good good good good good good good good good good good More

Jaylen provided plenty of information and proper maintenance for my car. Jaylen listened and answered all of my questions. maintenance for my car. Jaylen listened and answered all of my questions. More

My go to service dealership! Always so efficient and do everything they can to get me out as quick as possible. Always so efficient and do everything they can to get me out as quick as possible. More

Great Customer Service. I have bought 3 cars from them. Their Slogan "DO THE RIGHT THING" They really do. I recommend them to all my friends. I have bought 3 cars from them. Their Slogan "DO THE RIGHT THING" They really do. I recommend them to all my friends. More

I didn't interact much with the individual that brought my paper work. I parked my car while the cars in front of me, in each line, were talking to a service member. I went in to drop off my belongings, wh my paper work. I parked my car while the cars in front of me, in each line, were talking to a service member. I went in to drop off my belongings, when I came back out, everyone was still assisting customers but I was skipped. I asked a gentleman sitting down in a gray shirt could he help me, he stated one of the others would help me. I mentioned how I had been skipped and he still didn't assist. He simply got up and looked to see if the other were busy. I stated "I just need an oil change. I was skipped when I went to put my belongings down. Can you please tell one of them I just need an oil change?", and I advised I had a meeting starting in a few moments I needed to prepare for. After about 7-10 minutes, the service gentleman came in, I identified my car, he advised of the service specials, I advised of my package, he took my signature, and that was my only interaction with him. When I was advised my car was ready by another gentleman, I got in my car and drove to the next light. Immediately the oil change notification came on in my car. This is the SECOND time my settings were not reset after an oil change. Luckily, this time I hadn't gotten to far. I turned around and pulled back up into the service area, I said "excuse me" to someone in a black shirt, from my car, and was immediately dismissed and advised someone would be with me. Jaylen came around the corner and saw the look on my face and asked how he could help. He reset my notifications in my car. He was also the person who reset it last visit and had a talk with service about not putting items back in my glove compartment; following a service that required my wheel lock. I switched over to Metro from Lewisville to give it a chance. I am EXTREMELY disappointed with the service so far. I will start going back to Lewisville for service and will never purchase a car from Metro anymore! More

One of the best dealership experiences I've ever had. Fast friendly, and very informative! Fast friendly, and very informative! More

I want to express my sincere appreciation for the outstanding service provided by Metro Nissanand its team during my last visit. The entire process was handle with efficiency,professionalism and care outstanding service provided by Metro Nissanand its team during my last visit. The entire process was handle with efficiency,professionalism and care from the moment I arrived. I would definitely recommend their services to anyone and they will have my business as long as I have a nissan More