Jaylen was very friendly and professional.
He gave the information I needed and completed the service I came in for. I did not have an appointment but was serviced quickly.
He gave the information I needed and completed the service I came in for. I did not have an appointment but was serviced quickly.
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by pmav2207
Verified Customer
Verified Customer
Service Price Transparency
Jun 21, 2026 -
Metro Nissan of Dallas responded
Thank you so much for taking the time to share your feedback with us. We are delighted to learn about your positive experience! If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help!
Great customer service experience, timely delivery,
updates during maintenance, went above and beyond. Will continue to rerurn
updates during maintenance, went above and beyond. Will continue to rerurn
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by SHANE.STEWART
Verified Customer
Verified Customer
Service Price Transparency
Jun 19, 2026 -
Metro Nissan of Dallas responded
Thank you! We appreciate your business and look forward to helping you with any questions or future needs. Thank you for choosing Metro Nissan of Dallas.
I have a 2016 Murano and a newly purchased 2025 Murano.
The 2016 was overdue for service. The service rep was great- Daniel answered our questions. Now the 2016 has new brake pads and there was a non- issu
The 2016 was overdue for service. The service rep was great- Daniel answered our questions. Now the 2016 has new brake pads and there was a non- issue with the air conditioner ( another repair shop told us it needed a very expensive new part! I’m very pleased with the service from Metro Nissan!
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by Findhelp411
Jun 17, 2026 -
Metro Nissan of Dallas responded
Thank you for sharing your experience with us! We're happy to hear it went well and truly appreciate your feedback.
John was great to work with along with the whole team.
Very easy to work with and enjoyable to work with as well.
Very easy to work with and enjoyable to work with as well.
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by irsproblem2
Verified Customer
Verified Customer
Service Price Transparency
Jun 11, 2026 -
Metro Nissan of Dallas responded
Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.
Jun 12, 2026 -
Metro Nissan of Dallas responded
Hi, we're happy you found our staff to be so supportive during your experience here. Please don't hesitate to reach out if there's anything additional we can do for you.
I’ve been leasing at this specific dealership since 2021
& the guys are awesome, very helpful & accommodating.
& the guys are awesome, very helpful & accommodating.
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by Giezel Lababit
Verified Customer
Verified Customer
Service Price Transparency
Jun 10, 2026 -
Metro Nissan of Dallas responded
We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.
Jovi was great from start to finish, addressed all my
concerns and was patient while I decided on the additional services needed. Jovi also went above and beyond to help get an issue resolved the next da
concerns and was patient while I decided on the additional services needed. Jovi also went above and beyond to help get an issue resolved the next day upon my return.
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by brittanyjevans7
Verified Customer
Verified Customer
Service Price Transparency
Jun 08, 2026 -
Metro Nissan of Dallas responded
Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.
Jun 09, 2026 -
Metro Nissan of Dallas responded
Hello, we're happy to hear you had such a positive experience with our team! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Jaylen was very knowledgeable and kept me informed of the
status of my vehicle while being serviced. he was not overwhelming with the communication.
status of my vehicle while being serviced. he was not overwhelming with the communication.
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by DTW0920
Verified Customer
Verified Customer
Service Price Transparency
Jun 07, 2026 -
Metro Nissan of Dallas responded
We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.
Friendly staff, great service, caring customer with
drinks, coffee, snacks available, comfortable, clean waiting area .
drinks, coffee, snacks available, comfortable, clean waiting area .
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by chavacana43
Service Price Transparency
May 25, 2026 -
Metro Nissan of Dallas responded
Thank you for noting our friendly team and the comfortable waiting area during your Nissan Kicks service. It’s wonderful to know the refreshments and attentive care made your visit pleasant. Jaylen thanks you for sharing your experience.
Jaylen Malone did a great job!
He was a real pro, very knowledgeable! He's a great service advisor.
He was a real pro, very knowledgeable! He's a great service advisor.
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by BENOJJACOB7
Verified Customer
Verified Customer
Service Price Transparency
May 18, 2026 -
Metro Nissan of Dallas responded
Hello, thank you for sharing your feedback. We’re thrilled Jaylen provided such professional and knowledgeable service on your Nissan Altima. We appreciate your kind words and look forward to helping you again.
This dealership treats me like family including help me
understand the issue with my car that needs to be resolved like change air and cabin filters
understand the issue with my car that needs to be resolved like change air and cabin filters
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by tiffanilake86
Verified Customer
Verified Customer
Service Price Transparency
May 16, 2026 -
Metro Nissan of Dallas responded
Thank you for choosing Metro Nissan of Dallas. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!