Metropolitan Ford
Eden Prairie, MN
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Great service I used the Quick Lane and boy was it quick! Great customer service! I will definitely return to have all my services on my Fusion done here I used the Quick Lane and boy was it quick! Great customer service! I will definitely return to have all my services on my Fusion done here More
Oil Change They received my car in. Identified a service recall and was able to get me to work in time. I did receive my car with the passenger seat dirty whic They received my car in. Identified a service recall and was able to get me to work in time. I did receive my car with the passenger seat dirty which looks like dirty tools were set on the seat. Over all the service was good. More
Two cars in one day Tony Reyes helped both my wife and I secure new leases on our Fords in the same day. Tony was extremely helpful and worked diligently to find cars wit Tony Reyes helped both my wife and I secure new leases on our Fords in the same day. Tony was extremely helpful and worked diligently to find cars within our budget and had all the features we were looking for. We had previously been to other dealerships in the area (including other Ford dealerships), and Tony was by far the most helpful. We plan on working with Tony in the future More
Great Experience- great car! Tony was so easy to work with as I changed my mind from one feature to the next. He wasn't pushy and talked me through all my options with monthly pay Tony was so easy to work with as I changed my mind from one feature to the next. He wasn't pushy and talked me through all my options with monthly payments to supplement each option. They have the lowest prices and best customer service. More
Outstanding Service Jessie was a joy to work with, he had the truck serviced and returned in under 24 hours and his communication was great. Thanks to everyone at Metro F Jessie was a joy to work with, he had the truck serviced and returned in under 24 hours and his communication was great. Thanks to everyone at Metro Ford I love this place. More
Tony Reyes is a car guy I really appreciate a salesman that knows his products. Tony fits that bill and was able to answer all my questions about my new van. I felt like I wa I really appreciate a salesman that knows his products. Tony fits that bill and was able to answer all my questions about my new van. I felt like I was talking to a friend, not a salesman. I'm a retired engineer and like the technical stuff. Tony's expert knowledge was refreshing. More
Everyone was so nice & fixed things quickly :-) This was great.! Every one offered Christmas treats & coffee. There were magazines in the wait room. Plus, I only had to wait around 45 minutes.! Than This was great.! Every one offered Christmas treats & coffee. There were magazines in the wait room. Plus, I only had to wait around 45 minutes.! Thanks for doing things wonderfully :-) More
Oustanding Customer Experience Salesman Tony Reyes exceeded my expectations during my recent purchase. Both he and Brandon in F&I were totally professional, knowledgeable and court Salesman Tony Reyes exceeded my expectations during my recent purchase. Both he and Brandon in F&I were totally professional, knowledgeable and courteous. General Manager Jack Dennen has a great team, indeed! More
Routine service Brought car in for routine service and did not expect anything other than that for my car which was still under warranty. I was very impressed wit Brought car in for routine service and did not expect anything other than that for my car which was still under warranty. I was very impressed with the level of detail and questions asked to ensure my vehicle was in perfect working order. Brian Burt went out of his way to provide me with top notch service. While I did not expect it, being pleasantly surprised by the work made me feel valued as a customer! Very nice work and much appreciated. More
It's a pleasure experience. This is my second Ford car I bought. They are the best dealer that I have worked with ever. Their services shop is great too. This is my second Ford car I bought. They are the best dealer that I have worked with ever. Their services shop is great too. More