Metropolitan Ford
Eden Prairie, MN
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2014 Fusion Titanium AWD Tony did a great job, first figuring out what I actually wanted. That sounds funny, as I thought I knew on several occasions, but I really didn't, as Tony did a great job, first figuring out what I actually wanted. That sounds funny, as I thought I knew on several occasions, but I really didn't, as there are a lot of choices. Then, he found the car and got it here. The car is beautiful and loaded with everything, just like I wanted. I appreciate Tony's patience with me and for educating me on the available options before I decided on a car, as well as how to use all those features once I took delivery of the vehicle. It's only be 2 days, but I haven't had any issues or difficulty using all the high tech features, including the turn by turn voice guided navigation features and other voice activated controls, radio weather forecast, etc. ...and Tony set up my smartphone to work hands/voice activated in a heartbeat and it works seamlessly. :o) Thanks Tony More
F150XLT I explained to Tony about my previous experience had been just that morning, another Ford dealer trying to sell me something I didn't want! I told him I explained to Tony about my previous experience had been just that morning, another Ford dealer trying to sell me something I didn't want! I told him what I wanted in the price range I wanted and he made it happen!!!!!!! More
Review of Metropolitan Ford I had a great experience at Metropolitan Ford. Bobby and Mike were fantastic to work with. Any questions I had were answered and they showed me all op I had a great experience at Metropolitan Ford. Bobby and Mike were fantastic to work with. Any questions I had were answered and they showed me all options that were available to me. They went above and beyond to help make sure I was finding the right car for myself. They followed up even after I got my car to make sure everything went well. I love my new truck and couldn't be happier! Bobby and Mike gave me some great guidance and help. They were both so much fun to work with! I will definitely be going back in the future! More
Excellent Experience My Husband's vehicle was totaled parked in from of our house on Memorial weekend causing is to need another vehicle. He stopped into Metropolitan Ford My Husband's vehicle was totaled parked in from of our house on Memorial weekend causing is to need another vehicle. He stopped into Metropolitan Ford to look to see what used SUV they had that would fit within our limited budget. He called me within an hour and said he was done looking and found the perfect used SUV. We returned on Saturday to purchase the new (to us) vehicle. Bobby was a pleasure to deal with. I have been to many dealerships in the past where you are hounded my every salesman in the place. Metropolitan Ford gives you not only the courtesy that you expect from a dealership but they also respect and let you take the time to look for something that will fit your needs without hassling you. I highly recommend Metropolitan Ford. More
Affordable, friendly service! Had a great experience at Metropolitan Ford! Appreciated the no-nonsense approach by sales and management. Got an EXCELLENT price on my brand new Focu Had a great experience at Metropolitan Ford! Appreciated the no-nonsense approach by sales and management. Got an EXCELLENT price on my brand new Focus (hundreds of dollars cheaper than the exact same car at a dealer 10 miles away!). Overall had a great experience. More
feedback on sales tony was very nice to work with. he took the time to show us everything in the escape. he also helped showing me how to set things a couple days. we f tony was very nice to work with. he took the time to show us everything in the escape. he also helped showing me how to set things a couple days. we felt that tony is a great salesman. More
Loved the sales rep I love working with everyone at ford. I will definitely send people Your way. I got everything that I wanted and much more. Thanks for everything th I love working with everyone at ford. I will definitely send people Your way. I got everything that I wanted and much more. Thanks for everything that you have done for us. More
Best Experience with a Car Dealership to date! I have purchase quite a few cars from dealerships over the years and I must say, hands down, this was the best experience I had purchasing a car. Bran I have purchase quite a few cars from dealerships over the years and I must say, hands down, this was the best experience I had purchasing a car. Brandon Johnston was extremely helpful, kind, understanding, and efficient. Car sales people I have dealt with in the past have been over bearing, pushy, and borderline rude. Brandon was none of those things. He was a pleasure to work with and I would purchase another car from in and recommend him in a heartbeat. Thank you! (p.s. I still love love love my Prius that you sold me!) More
Brandon Johnston did an excellent job We really appreciated working with Brandon. He was honest, knowledgeable and efficient - we felt like we got the "straight scoop" and a very fair pri We really appreciated working with Brandon. He was honest, knowledgeable and efficient - we felt like we got the "straight scoop" and a very fair price. He was also "just right" in his follow-up...high recommend him. More
Made a good experience out of bad situation We had our son's 202 Explorer in for service due to dead battery. It was thought that the issue was a door switch that allowed the dome lights to stay We had our son's 202 Explorer in for service due to dead battery. It was thought that the issue was a door switch that allowed the dome lights to stay on when locked. The switch was replaced and the battery charged. We took the vehicle home and the next morning the battery was dead again. I was at work and my wife was out of town, so I called the dealership and said they needed to pick the vehicle up and fix it. They towed it to the dealership and kept overnight to ensure they found the issue. They replaced the battery, which we paid for however the dealership covered the towing and additional diagnostics. Overall I have been satisfied with this dealership over the past 6 years or so. More