Miami Lakes Automall - Chevrolet Kia Dodge Chrysler Jeep Ram Mitsubishi

This was my second time around buying a car at Miami lakes automall. My sales man Marty Pollock was great. I will definitely will be back for my next purchase. Great experience. lakes automall. My sales man Marty Pollock was great. I will definitely will be back for my next purchase. Great experience. More

I just bought a car from there and de service was outstanding.The salesman Marty Pollock did a remarkable work trough the whole process.I’ll recommend it for sure to anybody looking for a new car outstanding.The salesman Marty Pollock did a remarkable work trough the whole process.I’ll recommend it for sure to anybody looking for a new car More

I was taken care of by Joseph Pineda and he made the buying experience pleasant / comfortable. I was able to get everything done quickly and effortlessly. I do recommend Miami Lake Auto Mall for your ca buying experience pleasant / comfortable. I was able to get everything done quickly and effortlessly. I do recommend Miami Lake Auto Mall for your car leasing or purchasing. Thank you once again Joseph for your assistance and attention. More

Richard Gil and Richard Hernandez took great care of me looking to buy my Nissan Murano. They cleaned the car and everything before I test drove it. They were friendly and helped me buy my first car. I go looking to buy my Nissan Murano. They cleaned the car and everything before I test drove it. They were friendly and helped me buy my first car. I go to Florida state and I feel like this car will be great for me. More

Rude and unprofessional Frustrating Experience. The Salesman didn't know anything about the truck or about making the deal ( Payment details ). The Manager I think his name w Frustrating Experience. The Salesman didn't know anything about the truck or about making the deal ( Payment details ). The Manager I think his name was Richard was rude and condescending pretty much the entire time. Then he was claiming words in my mouth about the pricing that I said before. ( Guaranteed false because I recorded the conversation on my phone because dealerships are always bs-ing ). Anyways not interested in their business More

WORST KIA DEALER IN SOUTH FLORIDA!!!! DON'T BUY FROM HERE!!!! I purchased a 2019 Stinger from this dealership. At the time of the purchase, there was damage to the paint on the roof DON'T BUY FROM HERE!!!! I purchased a 2019 Stinger from this dealership. At the time of the purchase, there was damage to the paint on the roof because the car had been sitting out on the lot for months. At the time I purchased the vehicle, the sales manager (Bijan Motiei) promised to have the part replaced and even wrote it into the contract that the dealership would replace the part. Over the first couple weeks, I called the dealership to get an update on the status, and despite calling basically everyday and leaving voicemails for Sales, Service and Parts departments, I never heard back from any of them. After a few weeks I went back to the dealership and spoke to Bijan in person. He assured me that the part would be ordered and sent me to the service department. I met with Mario and Dyango (the service manager), and they took pictures of the car and assured me they would get the part ordered. Another couple weeks, more phone calls, and still no response from the dealership. 3 months after buying the vehicle and no response, I went back to the dealership. This time I spoke to Angel in the Service department. Again, they took photos of the damage and promised to get the part ordered. Weeks after going (for the 3rd time already) to get this fixed, I can't get a response from anyone at the dealership. I left voicemails for Bijan (the manager who sold me the car), Angel (the service person who was ordering the part) and Michael Carozza (the general manager for service) and never heard back from any of them. It's been 6 months since I bought the vehicle and I still haven't heard back from anyone at Miami Lakes Kia. Absolute worst dealership in South Florida. If you need a Kia, literally any other dealer is better than this one. More

Avoid this dealership!!! This dealership is not concerned with customer care. They do not answer phones, return calls or emails.. Chrysler customer care has even reached out t This dealership is not concerned with customer care. They do not answer phones, return calls or emails.. Chrysler customer care has even reached out to them with no response. As other reviewers noted if they tell you everything is ready for you to come pick up your vehicle do not believe it. The purchase took over a week to complete and when I arrived to pick it up when ready to leave they only had 1 key for the new Jeep.. Its been over a month and I am still waiting to be reimbursed for the key that should have been provided with the vehicle. More

Shady shady!! They Sigurd with me for a trade in on my 2019 vehicle. The wanted to give me 17k for a trade in. I have 3 other dealers that were going to give me 24k. They tried to rate the car as a low 2019 vehicle. The wanted to give me 17k for a trade in. I have 3 other dealers that were going to give me 24k. They tried to rate the car as a lower model. I told them they are looking at the wrong model. They said no we are right on with our trade in value. I spoke the the sales manager. I told him he needs to put in the correct options the vehicle has. After he argued with me he did and offered me 20k. I told him he is way to far off!! My wife and I walked out. Super rude people!! More