Miami Lakes Automall - Chevrolet Kia Dodge Chrysler Jeep Ram Mitsubishi

The experience for the purchase of our 2023 Silverado was excellen from the minute we walked into the showroom to driving off in our new truck we were very happy and will definately recommend Miami Lakes Aut excellen from the minute we walked into the showroom to driving off in our new truck we were very happy and will definately recommend Miami Lakes Automall More

Very good service, fast and very kind, I recommend strongly Miami Lakes Automall - Chevrolet Kia Dodge Chrysler Jeep Ram Mitsubishi for business strongly Miami Lakes Automall - Chevrolet Kia Dodge Chrysler Jeep Ram Mitsubishi for business More

Got the deal that we wanted! Excellent service and the finance department also did an outstanding job. Very happy Excellent service and the finance department also did an outstanding job. Very happy More

perfect service from rodrigo and sarah, quick and clear process. highly recommend. Top . Brand new process. highly recommend. Top . Brand new More

Dealership sold me a flooded damaged car. I will tell everyone I meet to never do business.. thieves, rip off the consumer, sale the same damaged car 3 times only to leave the problem for the I will tell everyone I meet to never do business.. thieves, rip off the consumer, sale the same damaged car 3 times only to leave the problem for the customers. I am having a wrap installed on the car and hire someone to drive it everyday to advertise of bad business practices. I personally am hiring a attorney and won't stop until I see the criminal at least slowed down. I know Miami auto mall Chevrolet is a joke, they don't care to ever do any better. Don't believe just go hang out with them for a month or so you will see the intelligence of a duck or a cat. Definitely not American human beings... All about the $... you guys made that very clear. More

The people that support the customer are excellent. Most have been there for many years and take pride in their work. Most have been there for many years and take pride in their work. More

Excellent service, very in love and attentive, the coffee was delicious. recommended 100%. thank you was delicious. recommended 100%. thank you More

Horrible customer service, and extremely disrespectful. I dropped my truck off on a Saturday, I was told they were short staffed, I understood, but I was told the car would be looked at the upcoming Monday I dropped my truck off on a Saturday, I was told they were short staffed, I understood, but I was told the car would be looked at the upcoming Monday. Monday, I waited all day no call, so I called Steve Brundidge to get an update. First, when I got a hold of him he told me he was waiting on parts for my car, obviously a lie since I didn't approved any repairs and he didn't even give me a diagnostic, he was clearly trying to get rid of me, and this person is supposed to be the assistant manager. I told him to pull my file and give me an accurate update, when he did he tell me that the car was not even looked at after being there the entire day and that it would be another day, not acceptable, so I told him to get the recalls addressed and I would pick up the car the next day in the morning. I called and left a call for the manager, obviously not even a call back. Basically, my car was at the dealer for two days was never looked at for the issues I took it there for, and they didn't even perform the curtesy inspection. A waste of my time.....will be taking my vehicle to another dealer even if I have to drive longer. I don't deal with dishonest people like this Steven. this place has gone down the toilet........ More

Love it ! Super helpful and quick ! No complains ! Always gets the job done ! Always there when I need them ! Super helpful and quick ! No complains ! Always gets the job done ! Always there when I need them ! More

We went to Miami Lakes Kia looking to buy a car- Kia Forte. The dealership itself is small, looks disorganized and dirty. While the sales rep was very helpful and accommodating, the sales manager was no Forte. The dealership itself is small, looks disorganized and dirty. While the sales rep was very helpful and accommodating, the sales manager was not and this rating is for him. The mark up to their vehicles was excessive, they were quoting us $31+ thousand (OTD) for a $22+(MSRP) base car without packages. When we tried to negotiate to remove dealer add-ons that we don’t want, he has the gall to tell us he won’t because they need to make some profit ( I am pretty sure under FTC regs that was illegal!) So, we walked away and never turned back. And don’t believe the advertised prices they have on their website, it’s a hoax aimed to bait people in. Stay away from this dealership! They don’t even deserve the one star. More