Michael Hohl Subaru

Worst run dealership in Carson City Worst run dealership and customer service department I have ever dealt with. If there was an option for 0 stars. That is what I would give. I purchase Worst run dealership and customer service department I have ever dealt with. If there was an option for 0 stars. That is what I would give. I purchased a car here back in January 2017 and the finance representative failed to mention important items pertaining to the sales contract. I had to bring these up as we were signing papers. Then I ended up trading the car in due to engine problems for a new car at a different dealership and Michael Hohl failed on every instance to help me cancel my warranty. Which they are required to process for me. No one returns phone calls or emails. And when you get ahold of someone they are not willing to help or transfer to a voicemail and have extremenly rude demeanors. I would NEVER recommend this dealership or any Michael Hohl shop for that matter. More

Purchasing a new vehicle We received excellent service from Kevin Gallegos in purchasing a new vehicle. This is the 4th vehicle we have purchased from him. We wouldn't deal We received excellent service from Kevin Gallegos in purchasing a new vehicle. This is the 4th vehicle we have purchased from him. We wouldn't deal with anyone else. More

Most unprofessional and discriminatory people ever I had a shockingly horrible experience at Michael Hohl Subaru. I live in Reno and had already spoken with the Subaru dealership here (Lithia Spark I had a shockingly horrible experience at Michael Hohl Subaru. I live in Reno and had already spoken with the Subaru dealership here (Lithia Sparks). My boyfriend and I ONLY drove down to Carson City on Saturday (08/06/17) because of the phone rep, Valerie Nelson, who got in touch with me and specifically said they would give me a better deal than the one I got from the dealership in Sparks. We were met by the most courteous and professional sales person, Alex Decampos. He was polite and let us test drive the car while giving us a detailed explanation of the eye-sight technology. But, all of that took a huge turn for the worse when he called the Sales Manager, Mr. Nick Reinhardt to discuss financing options. Nick was possibly one of the rudest and pushy people I have ever come across. It felt like he kept trying to intimidate me by raising his voice unnecessarily and constantly interrupting me just to force me in to purchasing the car the same day. I was put off by his demeanor and when he gave me the initial quote which was the exact same as the one I had received from Lithia Sparks, I politely showed him the quote I got from Lithia and told him I would only consider purchasing if it was negotiable. After going back and forth on getting a better price, he offered it to me for 600 dollars less than the initial quote. I told him honestly that while the discount he had offered was fair and absolutely acceptable, his attitude and dialogue had been extremely unprofessional. This got him so angry that he stormed out of the room while telling me to “Get out” and that I was in HIS house (referring to the fact that I’m not from here)! We were so appalled by his behavior and when we just looked at Alex who was also shocked at the manager’s insult, while we were exiting the store, he yelled “Don’t waste my guy’s time” from across the store and literally escorted my boyfriend and I out of the store! I was horrified! This has been by far the worst experience I have ever had anywhere in this country. His behavior was completely unacceptable. I’m extremely offended at being disrespected especially after these people specifically called me to the dealership and I was completely professional throughout. It's sad to think that his disgusting attitude represents Subaru to customers every day. More

Nice Dealership and Great Sales Consultants Rob and Dom On Saturday, I purchased my second Subaru from Michael Hohl dealership. I wouldn't go anywhere else because I think they are knowledge about the cars On Saturday, I purchased my second Subaru from Michael Hohl dealership. I wouldn't go anywhere else because I think they are knowledge about the cars they sell. They are helpful and friendly. Rob and Dom came up with a good deal for me. When I am ready to buy another car, I will return to this Subaru dealership. More

Honest and easy Our buying experience was quick and easy. This is our second purchase through Michael Hohl Subaru and we would highly recommend this dealership to our Our buying experience was quick and easy. This is our second purchase through Michael Hohl Subaru and we would highly recommend this dealership to our friends. More

Great Dealership I have purchased my third Subaru from this dealership over the past 5 years. I have always depended on Mr. Kevin Gallegos, their finest salesman to as I have purchased my third Subaru from this dealership over the past 5 years. I have always depended on Mr. Kevin Gallegos, their finest salesman to assist me with my purchase. I have found this dealership to be genuine and sincere in getting me the best deal possible. Service and Sales I have experienced over the past 5 years have been solid and superb. I cannot say anything negative and would highly recommend this dealership to ANYONE looking to buy a car. They are by far THE BEST!!!!!!! More

Informative and no nonsense in dealing with! This is our second time dealing with Kevin and Michael Hohl and third time in all and we have never been disappointed with our experiences with them. This is our second time dealing with Kevin and Michael Hohl and third time in all and we have never been disappointed with our experiences with them. In addition, the service department has been very thorough and helpful in serving their cars. More

Service Center Celso at the service center has always been very helpful and friendly. He has the best customer service skills I have ever received at any service cen Celso at the service center has always been very helpful and friendly. He has the best customer service skills I have ever received at any service center. Celso is also very knowledgeable on what my car needs and recommendations to keep my car running like new. More

Hohl Subaru & Kevin Gallegos, Sales Consultant My wife and I have owned six Subaru's to date. Specifically 3 Foresters, and 3 Outbacks, The last 4 Subaru's were purchased from Hohl Subaru, Carson C My wife and I have owned six Subaru's to date. Specifically 3 Foresters, and 3 Outbacks, The last 4 Subaru's were purchased from Hohl Subaru, Carson City, Nevada. The service personnel there have always been helpful, accommodating, and friendly, and the pricing is reasonable. However, the main reason we do business there is due to Sales Consultant Kevin Gallegos. Mr Gallegos knows his cars. He will patiently demonstrate, and make sure we thoroughly understand new car improvements, safety features, and how the vehicle operates. If we have a question, even months later, we know we can contact him, and he will provide us with an answer. When people ask about our car, which they do, and if they appear seriously interested, we refer them to Mr Gallegos at Hohl Subaru More

Leased a 2018 Forester Buzz Hill was very helpful as were the sales and finance managers . The vehicle and the terms of the lease are excellent. I would recommend this deale Buzz Hill was very helpful as were the sales and finance managers . The vehicle and the terms of the lease are excellent. I would recommend this dealership to others. More