Michael Jordan Nissan - Service Center

miss Alice Hinnant is the best every time i call are need service she always there to help me she the best and win i text her for service always text me back unless she not at work -------thanks for all your good service i get from you and the Micheal Jordan Nissan

Raheem is the best. He keeps his word and will work with you. The whole staff at MJN are awesome they all will work with you.

well today i went out to the dealership to make appointment for services and today was my first services today-- i met Alice Hinnant she is the nice lady i have ever met help me with everything i need services my nissan murano with out me having to come back for service and had my murano wash and clean ------------thanks Alice

I had a horrible experience today at Michael Jordan Nissan in durham. I found out that the services that were allegedly provided to my vehicle on two previous visits have not actually been happening. What a dishonest moment for a dealership that I put so much faith into. The director of service MARK is a condescending pretentious disrespectful rude and degrading man who is a true detriment to the success of the business. The owners need to rectify this situation immediately. Will never return here for service and I advise all current and future customers to verify the services told are provided because there is a dishonest director and service people employed here. Disgusting experience

Good atmosphere, professional service, great sales and outstanding no-how on purchasing as well as repairing my credit... I recommend anyone to your establishment if they looking to purchase a vehicle (new or used)

The sincerity of the service and sales staff is refreshing. The knowledge and level of professionalism is something that all businesses need to adopt. MJN is the benchmark of a successful business.

I was considering buying a Murano Platinum from Don Davis Nissan in Arlington Texas. Which I did buy. I phoned Mr. Vrscak and told him what I wanted. He had perfect advice in helping me buy from a local dealer at home, although I would have flown to NC to buy. Thank you for your kindness and help in buying from the Nissan family. Don Davis Nissan could have not been more professional and enjoyable in helping make a purchase in an afternoon.

Ms Alice is a Number 1 MJN service representative. She takes the to listen, execute, and explain the results of the services provided. She has great support in Mr. Mike and the other service team members. I love coming to MJN because of her.

I brought my Altima in due to the car pulling to the left, asked them to check my alignment and tires. They performed an alignment and said it should be fixed. My car continued to have significant pulling I the left so I immediately took it back, then they said it was pulling left due to low tread on front left tire, so they put in on the back. The car no longer pulled to the left but had significant shaking when driving home. So then I promptly took it back for a third time, and initially they told me I only needed the tires balanced. Now they tell me a belt is busted on the tire and it is a safety hazard and could potentially blow out if not replaced. My problem is that they sent me home twice with what they are now telling me is a safety hazard. I don't know a ton about cars, but this would have never been caught if I hadn't persisted for three visits. Also, they are unable to tell me why I've now needed to replace four tires on my car despite having less than 20,000 miles with only normal street use. I suspect that all the tires that came with my new car were defective, and I did not buy the car from this dealership, so I don't blame them for having to replace the tires, but I do blame them for doing a poor job finding a potential safety issue over three visits.

I have been coming to Michael Jordan Nissan since I bought my Altima SE-R there in 2006. I specifically seek out Mark anytime I am there. He's professional, kind and constantly puts his customers satisfaction first. He is a true asset to your team and you all should know this to be the case. Being a General Manager who's also in the service industry myself, I know how rare it is to have someone on your team that is of Mark's caliber. Mark, thank you and I look forward to dealing with you in the future!