Michiana Chrysler Dodge Jeep RAM Fiat

Took my daughter Chrysler 200 to get fixed because it wouldn’t start. They got in there and found 2 problems and went above and beyond to get it fixed and back to us as soon as possible. Recommend place wouldn’t start. They got in there and found 2 problems and went above and beyond to get it fixed and back to us as soon as possible. Recommend place for your service needs . Thank you More

$583 for fuel filter change? Never again. At least half of the labor charge should have been attributed to my oil filter change/service not all to the fuel filter service. of the labor charge should have been attributed to my oil filter change/service not all to the fuel filter service. More

They flat are there to RIP off customers and warranty . I went there to have my transmission fluid level checked due to transmission not engaging when cold and they mis- diagnosed it completely and costed me went there to have my transmission fluid level checked due to transmission not engaging when cold and they mis- diagnosed it completely and costed me way too much when 3 pints of fluid and a leaking line really was the issue. More

The service writer, Jeff, provided very good service and kept constant communication through the process. I am however disappointed that not all the repairs were completed. The time frame was too long and kept constant communication through the process. I am however disappointed that not all the repairs were completed. The time frame was too long and the negative battery cable was left loose leading to my having a dead battery the day after picking it up, making me late to work. There was also a misunderstanding about repairs that I did and didn’t authorize. It was work that needed done so I just bit the bullet and paid for the work they completed. More

The staff is very unprofessional and will lie to you to get you into there facility. Service manager did not honor an oil change warranty package I purchased from mopar without complaining about customers get you into there facility. Service manager did not honor an oil change warranty package I purchased from mopar without complaining about customers out loud in the service department waiting room. He yelled and got in my face when I was unhappy about him not honoring the companies tire price matching. Very rude and unprofessional. More

So far my car seems to be running properly. However, I am frustrated because I paid just under a thousand dollars and I got my car back with black greasy fingerprints all over the visor and on the fabric on frustrated because I paid just under a thousand dollars and I got my car back with black greasy fingerprints all over the visor and on the fabric on the ceiling. I was able to get the fingerprints off the visor but had to take it back for them to clean the ceiling. It feels very careless and disrespectful that the mechanic not only left black marks and neglected to clean them, but was driving my car with filthy hands. As I stated, the people at the desk inside were very kind and cleaned it for me but considering how much I spent I am irritated I received it back that way and had to go back. Even the man that cleaned it for me stated that the mechanic should not have been touching the visor. I don’t think I would go back, let alone recommend this dealership. More

I am not sure what was the guys name, he was at the service desk he is very friendly and helpful. His desk was by the door by the stairs. But he is always helpful and does his best. Also the service gu service desk he is very friendly and helpful. His desk was by the door by the stairs. But he is always helpful and does his best. Also the service guys. I just got my jeep in September and I have been there twice and both times I received the best service. He deserves a raise. More

They have always been straight forward and honest with me regarding my vehicle. Service department has always been nice. Transportation has been offered when it was needed. regarding my vehicle. Service department has always been nice. Transportation has been offered when it was needed. More

Well the truck was awsome. I felt comfortable. I think the price for used was way to high.and I don't think they really do a good inspection on the stuff they put back out for sale now im responsible fo the price for used was way to high.and I don't think they really do a good inspection on the stuff they put back out for sale now im responsible for repairs I didn't even no I need. But I do luv what I got my head light's were not working when I left the lot had to buy new ones the same day. More

Jeff & the team are helping me through a serious steering issue on my 2019 Wrangler. At this writing, the problem has been diagnosed and replacement parts are on a priority special order. Due to the Michiana issue on my 2019 Wrangler. At this writing, the problem has been diagnosed and replacement parts are on a priority special order. Due to the Michiana Service Team, FCA (Jeep) has contacted me directly to assure that the special parts are on the way. This is my second visit to Michiana, first visit was to change oil and rotate tires. I would like to thank Jeff and team for their attention to details and 1st class customer care. More