
Michiana Chrysler Dodge Jeep RAM Fiat
Mishawaka, IN
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday Closed
Sunday Closed
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I have patronized the service dept. at this dealership for several years..2 associate service managers stand out relative to providing excellent customer service for both of my Jeep Grand Cherokee. Be for several years..2 associate service managers stand out relative to providing excellent customer service for both of my Jeep Grand Cherokee. Ben and Jeff are to be commended ! More
Satisfied with service Service was was quick and efficient. Although I think the price is a little bit expensive I would refer other customers to use Michiana Chrysler Dodge Service was was quick and efficient. Although I think the price is a little bit expensive I would refer other customers to use Michiana Chrysler Dodge Jeep for a oil change More
Wonderful experience without any pressure. Thom was an absolute professional who is very knowledgeable. I would recommend Thom and Michiana Jeep to anyone who is the market for for a new vehicle. Thanks a absolute professional who is very knowledgeable. I would recommend Thom and Michiana Jeep to anyone who is the market for for a new vehicle. Thanks again to the whole team! More
Great job figuring out what was wrong with my vehicle and part was in stock but took three days to get back. Dropped off Monday at 8 am and didn't get back till Wednesday 4 pm. part was in stock but took three days to get back. Dropped off Monday at 8 am and didn't get back till Wednesday 4 pm. More
Service consultant, Jeff Bailey seemed kind and professional. I paid 500$ for a job that didn't fix the problem. You should offer loaner cars. professional. I paid 500$ for a job that didn't fix the problem. You should offer loaner cars. More
Car was sold to me with a damaged engine. Though the warranty covered the repairs, I was without a car for 2/3 weeks. Rental only covered 1 week. When the car was returned to me, I was told that it was warranty covered the repairs, I was without a car for 2/3 weeks. Rental only covered 1 week. When the car was returned to me, I was told that it was in better condition than when I bought it and that it had a brand new engine - 1. that was a lie, it is not a brand new engine. 2. Gas was left on empty due to probably having to empty it out for service but no heads up. 3. Steering wheel now squeaks. 4. Pedals shakes when I turn now. 5. A broken handle still was not fixed (one of the issues immediately noticed after bought and one of the reasons why I took it in) 6. And car left me stranded just 3 days after I picked it up because items were not put back in place correctly under the hood. More
Customer service was not great . Could of been handled better. And got Jeep back and transmission still acting up slipping . Calling them to take it back better. And got Jeep back and transmission still acting up slipping . Calling them to take it back More
The lady Marie I was dealing with was super! But the fact that they had my car more then a whole day even with a appointment. Not happy about that. The labor was expensive. I like the customer service not th that they had my car more then a whole day even with a appointment. Not happy about that. The labor was expensive. I like the customer service not the work done. More
Pretty positive experience with sales and finance but disappointed that I referred someone there to buy a car and they wouldn’t give me the $250 referral bonus even when that person purchased a vehicle - disappointed that I referred someone there to buy a car and they wouldn’t give me the $250 referral bonus even when that person purchased a vehicle -was told I had to give the specific salespersons name....😕 More
Matt was great. He answered all our questions and was professional and courteous. We ended up buying our new ram 1500 he found the right fit for us. I would definitely recommend him.to friends looking professional and courteous. We ended up buying our new ram 1500 he found the right fit for us. I would definitely recommend him.to friends looking to buy a vehicle. Ivan was great too. More