Michiana Chrysler Dodge Jeep RAM Fiat

I am still having the same problem with the gas cap light coming on and staying on the dashboard. I just bought this Jeep from the dealer not even one week ago . Not pleased coming on and staying on the dashboard. I just bought this Jeep from the dealer not even one week ago . Not pleased More

We brought our company truck in over two weeks ago now, and Michael is the one handling this. We have not had one single call from them to let us know what is going on. On 3/4, I called in the morning to and Michael is the one handling this. We have not had one single call from them to let us know what is going on. On 3/4, I called in the morning to ask why we haven't had any updates. Michael claimed he spoke to my employee who stopped there to grab some belongings out of the truck and told him what was happening. That was a lie. When I continued to ask questions, he said "have a nice day," and hung up the phone. I called back in, he answered, and when he knew it was me, he hung up the phone again. I called in and spoke to his manager Dan who said the vehicle would be done "today or tomorrow for sure" - so that would have had it done by Tuesday. I received no call to say otherwise, so I arrived to the dealership on Thursday (48 hours after the time I was told it would be done at the latest) and it wasn't ready. I was speaking with Michael again. When I asked why I wasn't called, he blamed his technician. No "sorry" or "our bad" or anything - just blamed his technician. I asked to speak to his boss again, and he laughed in my face, in front of other customers and in front of another employee seated directly next to him. I spoke to Dan again about Michael and he just said "he should have called you." I asked about the timeframe of getting the truck back and there is no ETA for that, weeks after they've had the truck. It is clear that this service department is lacking organization, control, and even basic customer service. Michael is going to end up costing them a lot of business, and probably has already. I've asked Dan to make sure Michael doesn't contact me again regarding this truck. More

Excellent service and great attitude with the costumers. Good service.attencion and grate and positive service. Good service.attencion and grate and positive service. More

Angel was an absolute pleasure to deal with in our purchase. He was very helpful and friendly during the entire process! purchase. He was very helpful and friendly during the entire process! More

Angel was amazing and everything went as smoothly as it could. Communication even after the sale was great and appreciated! could. Communication even after the sale was great and appreciated! More

Had a great experience, Angel was very nice he well explained the process he was very friendly. I would totally recommend this dealer and definitely look for Angel explained the process he was very friendly. I would totally recommend this dealer and definitely look for Angel More

Have purchase multiple vehicles from this dealership and will continue to do so in the future. will continue to do so in the future. More

Tammy answered all my questions and I am looking for a 2023 or a 2024 in about 3 weeks. 2023 or a 2024 in about 3 weeks. More

Today I had the joy of upgrading to a 2024 Grand Cherokee! Ryan was an excellent sales men to work with. The whole team took amazing care of us and we will certainly be back in the future! Cherokee! Ryan was an excellent sales men to work with. The whole team took amazing care of us and we will certainly be back in the future! More

It was a great experience Our sales agent was very helpful with everything and made the purchase process easy and fast helpful with everything and made the purchase process easy and fast More