Michiana Chrysler Dodge Jeep RAM Fiat

Very easy and laid back transaction. I walked in told Ryan what I wanted and was out in an hour, including test drive! No pressure sale! I walked in told Ryan what I wanted and was out in an hour, including test drive! No pressure sale! More

Very easy to do business with them. It's my second vehicle with Michiana Chrysler. It's my second vehicle with Michiana Chrysler. More

Angel was a great help and went out of his way to help me get my vehicle. I would recommend Angel to my family and friends. get my vehicle. I would recommend Angel to my family and friends. More

They were great to work with and it was nice of them to let me take the car off the lot to see if it was the right one for me. let me take the car off the lot to see if it was the right one for me. More

I am still having the same problem with the gas cap light coming on and staying on the dashboard. I just bought this Jeep from the dealer not even one week ago . Not pleased coming on and staying on the dashboard. I just bought this Jeep from the dealer not even one week ago . Not pleased More

Ryan went over and beyond on this purchase. This is the third truck I have purchased from him. This is the third truck I have purchased from him. More

Ryan Chamberlin went over and beyond on this purchase. This is the former truck I have purchased from him This is the former truck I have purchased from him More

Ryan did a great job getting me exactly what I needed. Perfect match and fast delivery on accessories Perfect match and fast delivery on accessories More

We brought our company truck in over two weeks ago now, and Michael is the one handling this. We have not had one single call from them to let us know what is going on. On 3/4, I called in the morning to and Michael is the one handling this. We have not had one single call from them to let us know what is going on. On 3/4, I called in the morning to ask why we haven't had any updates. Michael claimed he spoke to my employee who stopped there to grab some belongings out of the truck and told him what was happening. That was a lie. When I continued to ask questions, he said "have a nice day," and hung up the phone. I called back in, he answered, and when he knew it was me, he hung up the phone again. I called in and spoke to his manager Dan who said the vehicle would be done "today or tomorrow for sure" - so that would have had it done by Tuesday. I received no call to say otherwise, so I arrived to the dealership on Thursday (48 hours after the time I was told it would be done at the latest) and it wasn't ready. I was speaking with Michael again. When I asked why I wasn't called, he blamed his technician. No "sorry" or "our bad" or anything - just blamed his technician. I asked to speak to his boss again, and he laughed in my face, in front of other customers and in front of another employee seated directly next to him. I spoke to Dan again about Michael and he just said "he should have called you." I asked about the timeframe of getting the truck back and there is no ETA for that, weeks after they've had the truck. It is clear that this service department is lacking organization, control, and even basic customer service. Michael is going to end up costing them a lot of business, and probably has already. I've asked Dan to make sure Michael doesn't contact me again regarding this truck. More

Angel was an absolute pleasure to deal with in our purchase. He was very helpful and friendly during the entire process! purchase. He was very helpful and friendly during the entire process! More