Michiana Chrysler Dodge Jeep RAM Fiat - Service Center

Service was fine, very little communication, lack of clarity as to what was actually going on. clarity as to what was actually going on. More

Do not purchase a car from them and especially do not have your car serviced by them. Michiana CDJR has been a terrible experience. When we purchased the new car it had a rear tail light out. They n have your car serviced by them. Michiana CDJR has been a terrible experience. When we purchased the new car it had a rear tail light out. They never inspected the car before selling it. When we took it back in to have the light replaced they treated us like we were an inconvenience to the service department. 400 miles on the brand new car we we had an issue with a check engine light and the car not heating. The car was in the shop for 21 days while they struggled to find the cause. At first we were told it was software and sensor related, only later to be told it was a valve that was bad. When we finally got the car back it was dirty on the inside, especially where the technicians dragged their feet getting in and out of the car. After finally getting the car back, there was an issue with a pop up on the Uconnect screen that was not there before. We asked the dealer about it and sent pictures, their reply was, we don't know what that is and cannot help you. I have had to open multiple cases with Jeep and Uconnect to try and deal with the incompetence at Michiana CDJR. More

Your service department was incredible they repaired our 2016 jeep wrangler in a week which la Porte chrylsler who kept telling us one thing and kept our jeep for 10 months. I personally will be bringing ou 2016 jeep wrangler in a week which la Porte chrylsler who kept telling us one thing and kept our jeep for 10 months. I personally will be bringing our business to Mishawaka. Thank you. More

Horrible experience. Was told trade payoff would take 10 days been 3 weeks still not paid off call leave messages do not get called back one person tells me one thing ano Was told trade payoff would take 10 days been 3 weeks still not paid off call leave messages do not get called back one person tells me one thing another person tells me something totally different. When I purchased the truck it had weather tech floor mats in the front when I came to pick it up after detailing it they were missing was told they would be replaced with new ones still have not heard anything back on it More

I liked they found the problem and told price before had the work done and price didnt change cause they found more wrong afterwards the work done and price didnt change cause they found more wrong afterwards More

My engine needed to be diagnose and serviced and Kim took excellent care of me excellent care of me More

Terrible service. Terrible communication. They have had my car for 3 weeks and are supposedly just now starting the work. I wish I would have avoided this dealer like Terrible communication. They have had my car for 3 weeks and are supposedly just now starting the work. I wish I would have avoided this dealer like the plague and driven my car to anywhere else. I have tried to contact Don Bailey multiple times like the reply to this poor review with probably tell me to do and no one ever calls back. More

So far that service has been very good and been done on Time. Very pleasant. Time. Very pleasant. More

Routine oil change & inspection & tire rotation on 3/17. Three weeks later overheating engine light appeared on my 2 yo SUV and stalled. Coolant was low & no leak per my local mechanic. Obviously they did Three weeks later overheating engine light appeared on my 2 yo SUV and stalled. Coolant was low & no leak per my local mechanic. Obviously they did not check my fluid levels which is routine maintenance. Very disappointed in level of care given for my newer vehicle. More

Had new tires installed. Work was done in a timely manner and Kim kept me informed. Work was done in a timely manner and Kim kept me informed. More