Michiana Chrysler Dodge Jeep RAM Fiat

I went in for an oil change and the service dept found problem that seems to have been caused by a the last oil change I had done at drive and shine. The tech was very thorough and I ended up needing a sm problem that seems to have been caused by a the last oil change I had done at drive and shine. The tech was very thorough and I ended up needing a small equipment replacement as a result. This could have ended up an expensive repair. I will only take my vehicle to Michiana CJE from now on for my oil changes. Thanks guys! More

I went in to have my vehicle looked at. I was never informed that I would be charged for this. I hadn't been charged the time before. So I was not expecting it. The mechanic deserves to be I was never informed that I would be charged for this. I hadn't been charged the time before. So I was not expecting it. The mechanic deserves to be paid sure. But I also deserve to be informed of any fees that would be assessed. The lady at the desk also never really acknowledged me and when she did, I was spoken to as if I were an inconvenience or stupid. More

Prompt and excellent service. I especially liked the Tech's video of inspection. Thank you very much I especially liked the Tech's video of inspection. Thank you very much More

I am always treated so nice here. I can get my car scheduled easily and know I and my car will be treated with respect. I can get my car scheduled easily and know I and my car will be treated with respect. More

Would give zero stars if I could. Absolutely awful customer service, even worse communication. I had to involve the corporate customer service in order to get any honest answers about Absolutely awful customer service, even worse communication. I had to involve the corporate customer service in order to get any honest answers about my vehicle. The only person that was remotely helpful was Jeremy but unfortunately the damage was already done. Not sure who else I spoke with because only Jeremy gives his name when he answers the phone. Both women I spoke with were completely rude and uncaring. Worst experience of my life dealing with this service department. And don't respond with the standard "call and ask for Dan to discuss this situation." You have my number, if you care about making it right he can call me. More

Your service manager is rude and unprofessional, we are now have to bring our vehicle back for repairs for the 3rd time in 6 months, we have purchased 3 vehicles from you now have to bring our vehicle back for repairs for the 3rd time in 6 months, we have purchased 3 vehicles from you More

I always have a great experience with this dealership. ?? Everyone is always very kind and helpful. ?? Everyone is always very kind and helpful. More

Very professional courteous Courteous professional caring about their customers Great job with the oil change Love how they give you a video while doing your oil change and showing you all the stuff about their customers Great job with the oil change Love how they give you a video while doing your oil change and showing you all the stuff More

Prompt and efficient service . Work completed on time as promised. Had to arrange this service over the phone. All great Work completed on time as promised. Had to arrange this service over the phone. All great More