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Michiana Chrysler Dodge Jeep RAM Fiat - Service Center

Mishawaka, IN

3.6
702 Reviews

702 Reviews of Michiana Chrysler Dodge Jeep RAM Fiat - Service Center

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October 17, 2022

I just purchased a used vehicle and it needed a repair i took it back in three days after purchase. It’s now been a week and still waiting on part. I do not fault the service department for this in any wa More

by Bjstat8
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shadely Wilkins
Oct 17, 2022 -

Michiana Chrysler Dodge Jeep RAM Fiat responded

Thank you for the kind words and great rating! We appreciate you! Thank you for your business! We will always be here for you! Have a great day and a wonderful week! :)

October 15, 2022

Great service and good quality work. Quick repairs and great customer service keptvme up-to-date on what was going on with my vehicle. More

by Kamron.rayl09
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeff Bailey
Oct 15, 2022 -

Michiana Chrysler Dodge Jeep RAM Fiat responded

Thank you so much for the kind words and great rating! We appreciate you! Thank you for letting us earn your business in our Service department at Michiana! We will always be here for you! Have a great day and a wonderful weekend! :)

October 11, 2022

N/A, quick service one and done? ? Umm... idk! No complaints so far, so far so good?? More

by Ddot!
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeff Bailey
Oct 11, 2022 -

Michiana Chrysler Dodge Jeep RAM Fiat responded

Thank you for the kind words and great rating! We appreciate you! Thank you for your business! Have a great day and a wonderful week! :)

October 08, 2022

Always friendly and respectful, they let you know if they find a problem and ask before doing anything beyond what service you have scheduled More

by cahersom
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeff Bailey
Oct 10, 2022 -

Michiana Chrysler Dodge Jeep RAM Fiat responded

Thank you so much for the kind words and great rating! We appreciate you! Thank you for letting us earn your business in our service department! We will always be here for you! Have a great day and a wonderful week! :)

October 08, 2022

Very attentive to needs. Treated me very professionally. Completed the work in a timely manner. Notified me of cost up front. More

by PKERESZTES
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Caleb, Jeff Bailey
Oct 10, 2022 -

Michiana Chrysler Dodge Jeep RAM Fiat responded

Thank you so much for the kind words and great rating! We appreciate you! Thank you for letting us earn your business! We will always be here for you! Have a great day and a wonderful week! :)

October 08, 2022

Service sucks. You people can’t fix my car right and always find a charge More

by krisnclai
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Jeff Bailey
Oct 08, 2022 -

Michiana Chrysler Dodge Jeep RAM Fiat responded

We are very sorry you feel this way. Please call 574-254-2010 and ask for Service Manager Justin Bratzler to discuss your situation in Private. Thank you. Have a great day!

October 07, 2022

Absolutely amazing service! My key fob got stuck in my 2014 Dodge Dart and I had it towed last night to the dealership. Al and Mike were able to identify the issue with the ca More

by macrane0603
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Al
Oct 07, 2022 -

Michiana Chrysler Dodge Jeep RAM Fiat responded

Thank you so much for the kind words and great rating! We appreciate you! Thank you for letting us earn your business! We will always be here for you! Have a wonderful weekend! :)

October 05, 2022

They solved my warranty issue on my jeep in a timely manner And now I’m back on the road More

by Mike
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeff Bailey
Oct 06, 2022 -

Michiana Chrysler Dodge Jeep RAM Fiat responded

Thank you so much for the kind words and great rating! We appreciate you! Thank you for your business! Have a great day and a wonderful weekend! :)

October 04, 2022

Was told the repair would take 2 weeks when I brought it in. I got it back after 5 months. I understand not being able to get parts. But every two weeks I was told it would be another two weeks. I was unabl More

by Zachando
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Jeff Bailey
Oct 04, 2022 -

Michiana Chrysler Dodge Jeep RAM Fiat responded

We are very sorry. Please call 574-254-2010 and ask for Service Manager Justin Bratzler to discuss your situation in private. Thank you. Have a great day!

October 01, 2022

On return of my vehicle, my dimmer switches were disconnected. My air conditioner/heater is no longer working properly. I called and left a message, so far no call back. More

by MRDOBO01
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Jeff Bailey
Oct 03, 2022 -

Michiana Chrysler Dodge Jeep RAM Fiat responded

Please call 574-254-2010 and ask for your service advisor or Service Manager Justin Bratzler to discuss your situation in private. Thank you. Have a great day!

Oct 05, 2022 -

MRDOBO01 responded

Have left a message with Justin Bratzler. No call back as of yet.

Oct 06, 2022 -

Michiana Chrysler Dodge Jeep RAM Fiat responded

Please try calling again at 574-254-2010. Thank you. Have a great day!

Oct 07, 2022 -

MRDOBO01 responded

This number is to the switch board. It was just the same result.

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